Nurse Amber is excellent with all the treatments she performs. I highly recommend her even though that means I may have to wait for an appointment with her The front office team is courteous, friendly and efficient. At many Med Spas there is a heavy push for add on services but at Be Clinical they explain the benefits of their various services and are honest and will steer you away from treatments that are not appropriate. So, if you're looking for Med Spas treatments from vitamin injections to more advanced procedures I highly recommend you check them out. Watch for their Open House events where you can get an evaluation for the various treatments that are right for you. read more

I've gotten good treatments here. The problem is the front desk staff's lack of knowledge and consistency. Every time I deal with them, I have to anticipate problems or advocate for myself. I bought a package and planned out what I treatments I would get over the course of six months, and the front desk lost the plan...twice. Prescriptions were sent to the wrong address. I once emailed with a question about extending my plan and never heard back, only to be told *I* made the mistake not knowing that the person I emailed had left the company. (I was also told that there was no way for them to know that I had emailed and there's no system for forwarding emails sent to employees who have left, which is utter B.S.) Other times I've called and tried to get help on something basic, only to get a "we won't do that " from the front desk -- I had to go to management for something that should have been an immediate "sure," especially for someone who had shelled out thousands of dollars for a "membership." Front desk staff has also shamed me for not doing all of my treatments 1x/mo (my life was total chaos -- major move, death in the family, job upheaval) and basically said I'd compromised all of my treatments by not doing them once a month. (It seems to have gotten better, but for awhile, the attitude from the front desk was really, really bad. Distinctly unhelpful and borderline snarky.) Then there was the time I went for one treatment and only realized after they'd pulled the machine up that they'd pulled the wrong machine -- they hadn't looked at my treatment plan. Then once I had a really painful treatment, only to be told AFTER the fact that I should have been given the stronger numbing cream, not the weak numbing cream. (Why have two? Why not just give everyone the strong one?) And once when I got botox, I specifically asked that the injector do it the way the previous injector there had done it (I didn't want too much botox), but there were no records or notes on what had been done before, and the new injector shot me up with far more botox than I needed or wanted. So, fine for the treatments themselves, but the place is far from a well-oiled machine in terms of management. You have to be super on top of them and expect them to fail. You have to ask them to keep records and look up records. You have to ask them explicitly to tell you how to prepare for treatments -- they'll just space on telling you. I get the sense that even the women doing the treatments know that the front desk/admin is hopeless. read more

I would give this place zero stars if I could. I DO NOT RECOMMEND THIS PLACE. My experience was extremely disappointing. I had to cancel an appointment due to being sick with COVID and notified them a day in advance, yet they still attempted to charge me $100. That felt unfair and very unprofessional. I also have concerns about the authenticity of some of the reviews. It appears that individuals connected to the business may be posting positive reviews about their own clinic, which makes it difficult to trust the overall rating. I will be requesting a full refund based on additional concerns that I will be addressing directly with the business. I will update my review depending on how this is resolved. I work in an industry where reviews matter, and transparency is important. Based on my experience, this business did not meet those standards. read more

Absolutely love Be Clinical. Have been coming here one or twice per month for years. Dr. Frie is so knowledgeable. The nurses, front desk, everyone is great. So many services. Always feel good coming here. Highly recommend. read more

Not impressed. I used to see jasmine and she was absolutely amazing. I had some Botox left and I decided to go back even tho jasmine wasn't there anymore. The injector said she would use my entire remainder into my masters because they were so strong. Jasmine has previously told me she would never do more than 20 units. Well this is why you stick with someone who knows what they are doing. I now cannot smile. And truly cannot afford to pay for it to be fixed. Not happy. Humiliated I have to live like this for months until it hopefully wears off read more

I can't say enough about Jamie (Master Injector) at Be Clinical. She helps me feel more confident and beautiful, and has been a genuine source of support when I've needed it most. She's personable, kind, and so real--you feel it instantly. She's also incredibly experienced and talented, paying special attention to every detail in her treatments. The front desk team is always warm and welcoming, and the space is relaxed, comfortable, clean, and inviting. Highly recommend! read more

Nurse Kayla was amazing. Super friendly, professional, and made the whole appointment feel easy and comfortable. She answered all my questions and I had a great experience overall. Definitely recommend! read more

I would not recommend this clinic. This was my first Botox experience, so I didn't realize at the time how many red flags there were. My first visit with an NP resulted in an eye droop. I then saw Sarah (NP) twice, and she was great and actually listened, although the results didn't last very long. My fourth (and final) visit was with the doctor, and it was awful. Her bedside manner was terrible. She talked to me like I was an idiot, and when I explained (again) that I was nervous because I had previously experienced eye droop, she laughed it off and continued. She injected significantly more Botox than I asked for, and I ended up with another noticeable eye droop. When I contacted the office, I was basically told there was nothing they could do. Appointments feel rushed, pricing isn't clearly explained, and the overall experience is not relaxing. Since going to a different provider, I've realized how much better Botox can look and last when done properly. Also, despite asking multiple times to be removed from their contact list, they continue to contact me, which is frustrating read more

I have had several services at Be Clinical, and always very pleased with my experience and outcome. Jamie is knowledgeable and simply amazing! read more

Bad place. Questionable Practise. The staff keep changing and the new ones do not know what took place before the old one left. Billing will often manipulate what you paid for and turn it into payments you were not aware of and your down payments for treatment vanish in thin air. read more

Everything went well. The nurse Amber is pleasant and extremely skilled at what she does. I love the building where the "clinic"it is located. It is an upscale neighbourhood and the waiting area is comfortable. The Reception area allows for privacy and the "Receptionists" are polite and professional The whole process is well thought out and executed. I look forward to seeing them again. read more

I had the SofWave procedure yesterday done by Vanessa. She was outstanding, in that she made me comfortable and answered all my questions. It will take about a month to see subtle results. At this point, I'm just trying to look healthy and like I maintain myself. Not in the mood for major procedures with significant downtime. As it is, SofWave has me good to go, zero downtime!! I'll go back and have other stuff done. This is a top-notch beauty spa with lots to choose from. It's clean, modern, pretty and well-staffed. Thanks! read more

I had a great experience at Be clinical. I found the clinician to be very knowledgeable about various procedures and she shared many good ideas with me. She seemed to care about me and I did not feel pressured to purchase anything. I would recommend this company. read more

They do good work. Having said that, they have the bedside manner of a used car lot. I experienced painful complications from a procedure a month earlier. I called and spoke with one of the co-owners describing what was going on. All I was looking for was "this is normal, hang in there" or "come in so we can talk in person". Something normal, something human. They sure are nice when you're there trying to make up your mind about spending $2500, but once the work is done and they have your money, you're like garbage to them. No one responded. I left a message. I sent an email. My follow up was ignored. It's humiliating and I'd not recommend this place unless you want to be treated like a used piece of meat. I'd say for that kind of money doing good work is not enough (and guess what - being nice, being human, those are free). I am still experiencing lots of pain. There's literally nothing I can do about it. If you think this is a doctor, run for your life. It's more like a drug dealer, and you're mistakenly thinking it is a normal store that will hear you out about a product that is malfunctioning. They do good work but there is nothing "doctor" about any of it. Doctors are professional, they are accountable. This place slammed the door in my face after the procedure was over. And they offer zero refunds (just in case you sink thousands into this place, and change your mind, you have zero rights). I'm shocked, to be blown off and have their heavy glassy door slammed in my face - there was no reason for them to be so unprofessional and unkind - it's just who they are. read more

I wish I could get my money back from this place. I wish I did not spend thousands on treatments recommended by nursing staff. I was told by Nurse Sarah that I only needed one session of Kybella to get rid of a fat dip I have on my chin. I made sure to ask if I only needed one session because I did not desire to do multiple and she was adamant that only one session was needed. She also said patients usually only get 1 to 2 sessions but was certain I would only need 1. $800 later, dip is still there and there are little to no results. I feel completely mislead into buying a treatment that they knew would not be enough just to they could tell me to come back and get more treatments and keep spending money. I feel like this place only wants to take your money and does not care about results. Every time I have gone in, I get told by a nurse that "I should have done this treatment instead of the one im doing" for the results I want. Super misleading, never getting the desired results, and a complete waste of money here. read more

Everyone was so nice, kind and patient. Both Vanessa and Brissa answered my questions in details and I can't believe I got what I want at special discounted rate. Super excited to be your client read more

Terrible - I can never get the same person for my services, my daughter had a fever and I asked to reschedule and was told I'd have to pay a $100 fee. read more

DO NOT RISK YOUR HEALTH HERE. If you value your safety, your money, or even basic respect, stay as far away from this place as you can. They (Fiona Frie, Sarah, Gigi) don't care about you -- they only care about collecting your payment and covering their mistakes. Patients' health and safety clearly mean nothing to them.   I have reported them to the Department of Health, California Medical Board, California Board of Registered Nursing, California Board of Pharmacy. I will make sure regulators know exactly how this clinic endangers patients.   1.        Injecting Air: In my first month, I was sent syringes with no medications and no instructions. After confirming with the nurse Gigi, I used them -- only to later find out they were empty syringes, meaning I was INJECTING AIR into my body for 6 weeks. This is not just poor service, it is an extremely unsafe medical practice that could have put my health in serious danger. 2.        Ignored Complaints / Disrespect: Every time I raised concerns, they either ignored me, blamed the pharmacy, or treated me like my safety didn't matter. They brushed me off and looked down on me as if I wasn't worth their time. 3.        Silence After Request for Written Communication: I specifically told them I wanted everything in writing. Since then, they have gone quiet, avoiding accountability and pushing me to my absolute limit. 4.        Pricing Discrepancy: From the start, I was given inconsistent and misleading pricing by multiple staff members (Sarah, Gigi, even the MD).   This isn't just "bad service." This is gross negligence. This clinic looks down on patients, disregards complaints, hides mistakes, and refuses to take responsibility for unsafe medical practices. read more

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I love my skin every time I look in the mirror. I already loved it, but after losing 7 kilos my skin became looser and less firm. Thanks to the treatments at Be Clinic, I feel truly cared for and my skin looks healthier and more natural every time. All the professionals who take care of me are amazing: Dr. Fiona, Jaimie, Kery, Jessica, all of them. The service is excellent, and I can feel that each one gives her best. To me, that means safety and love. Thank you so much read more

Kerry is awesome. Friendly, professional and listen to your needs before making suggestions. Place is clean. Staff is friendly and professional but Nurse Kerry is pure awesomeness. read more

I have blood draw anxiety and I'm a bit pain-sensitive, but Jamie always makes me feel calm and taken care of. She's patient, explains everything clearly, and her gentle approach really improves my overall experience. I feel safe in her hands and always appreciate her professionalism and kindness. Thank you, Jamie, for taking care of me! Xoxo, Sakina read more

I bought the service about 10 months ago paid $1500.00 and then i went before yesterday my appt. i have reached on time instead of giving me numbing solution the assistant game me long paperwork to fill it out and then. she remembered to give me numbing solution they were trying to rush me . it was not even numb properly in 15 minutes jassika asked me to go in to the room then she was discussing that i had bought wrong service i said ok then what service i need then the same service i had used in 2020 she recommended to me the same service and hike the price 3 time more the assistant told me that i have used $500.00 already and i have only $1000.00 credit then i asked when did i used $500.00 then she told me that did you say i had came before then i said it was 5 years ago. then she was trying to adjust the price and said oh this service is in discount price but i cannot give it to you and on the top of that they sent me home and asked it is late now for the next patient . i am very upset . i did not have chance to talk to them yet but i ask the front desk that give me the paperwork she said that i did not use any service yet so no paperwork she could give me the payment proof paperwork. i am going to call them. i thought i am the on is getting snatched in to the dark hole but when i had read the other review they supposed to get sued. it supposed to reported multiple time and it supposed to be closed. read more

My husband and I both had the best facials here. We both had the best hydra facials and we can't wait to get more. We left the clinic with our skin glowing and feeling soft and hydrated. Definitely looking forward to getting hydra facials again soon. Amie not only made us look great, she also gave us amazing advice to keep our skin looking great! Amie also took her time and explained the facials as she worked. I loved the facials so much I came back for a chemical peel as well. Thank you Amie! read more

So Happy to See Jessica at B-Clinical! I've been a loyal client of B-Clinical for so many years, I've lost count. I was so excited to find out that Jessica is now working here! I've known her for years and first got to know her through yoga. She's always been someone who puts her heart into everything she does, and that truly shines through in her treatments. I've had two sessions with her so far, and each one was wonderful--she's gentle, attentive, and really listens to what you need. It makes me so happy to see her in such a great environment, sharing her skills and care with clients. If you're thinking about booking with Jessica, do it--you'll be in good hands. read more

I had my last SEMEGLUTIDE injection today. Gigi is the best injector as you never feel a thing.

Super nice very helpful the whole staff was very welcoming they even took me in and I was there on the wrong day.

Amie and Jessica are both amazing! Definitely a step above their competition and offered outstanding service! I highly recommend them as well as their clinic! read more

Love this place, I recently had Botox injections with Sarah and I couldn't be happier with the results. Sarah is incredibly knowledgeable and skilled, and took the time to understand my concerns and goals. She was very gentle and made me feel comfortable throughout the entire process. I barely felt the injections themselves. The results are natural and subtle, exactly what I was hoping for. My crow's feet and 11's are significantly reduced, and I look more refreshed and relaxed without being frozen. I highly recommend Sarah to anyone considering Botox. read more

Dr. Fiona is an exemplary clinician. She is Experienced, educated, dedicated, and most importantly compassionate. I have never met an individual as motivated as her to get the results her patients want, truly. If anyone leaves a negative comment about her, I don't believe it. Additionally, the ambience of the office and treatment rooms are comforting, cutting edge, professional, and welcoming - this also applies to their staff!!! They take such good care of me every time I go there and they put me in such a good mood that after 8 or 10 repeat visits to them I am obliged to buy them coffee. read more

I had a hydro facial and I love it so much. Amie Aberle did a fantastic job. My skin felt so smooth and tighter after that. Will definitely come back for more. read more

Be Clinical - After hydro facial - Skin Care Near Me - San Ramon, California

This is a great organization. Very professional, always well staffed, always available. They offer 95% of all the latest non invasive technologies, most "medical spa's" are quite limited. So you can choose what is truly best for you. The staff is so helpful, and the technical provider, PA's, are highly skilled. The format desk and sales team is so helpful getting you the right package. read more

I would not recommend this facility . You're really rolling the dice here because they cannot keep their injectors which is a huge concern . I've been traveling from San Mateo to this facility , and I was seeing an amazing injector for about a year and a half then she left . I had some units banked so I would go back for touch ups and each time I'd call for the last person they were gone . I finally went in to use my remaining units and got a really nice injector who promised me the moon and stars and like a dummy I believed her . I purchased a package for Botox and filler and went back to her for the Botox and some of the filler . The Botox was a huge disaster and I ended up with a droop that could not be fixed . The staff was very attentive and sympathetic, and the owner, Dr. Fiona even got involved and had me in her office as I sobbed my eyes out with a droopy eye on my birthday . They did all the right things , refunded me and gave me some drops to help open the eye , but I just had to wait it out . I returned in May for a full syringe of filler in my lips . This typically will last me over a year . Three months in my lips look quite deflated . Just went in today to use my remaining 4 units for a lip flip and got yet another injector I've never seen before who also went on about how wonderful she is. It's too soon to know the results of my lip flip but I am concerned with the placement of the injections based on previous lip flip services. The staff here really is very kind , but the services just are not consistent or reliable. I cannot continue to risk shotty results on my face. You may get someone good , and they may or may not be there next time you go back. You also may get someone who ruins your face temporarily. I wanted to love this place. read more

despite never being told that they do not offer refunds, I am being refused a refund for a treatment that I canceled in advance. The cancellation charge was $100. Beware before making any appointments or paying for any treatment. read more

I absolutely adore that beauty clinic!! First,of all because of the affordability - every week I receive some kind of promo that offers you deep discounts if you buy bundle of services. My go-to procedures are BBL and clear & brilliant, that brighten your skin and fading brown spots and visible capillars on my face. Second, that place is extremely almost sanitary clean. Which what you want from medical office. The third, is the staff is absolutely incredible! I feel like I am in Disney world surrounded by kind, friendly and beautiful princesses, who are also attentive and patient with children( I usually bring my younger daughter with me) read more

Be Clinical - Reception area - Skin Care Near Me - San Ramon, California

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This place must pay for their reviews, because I can go into detail about how poorly they treat their customers. They are overpriced, and although consultations are free after you purchase, if you don't like a treatment, they will ignore your calls and refuse a refund. I've had multiple issues here, and I've never even written a bad review before. That goes to show how terrible this place is. They constantly change staff and act as if it's normal. I used to see Kayla, but now she's gone, along with everyone else I had seen before. Once they get you to purchase, you've done them the biggest favor, and you're left with poor results, no respect for your money, and no effort to make things right--even though we trusted them. I decided to change my aesthetics company and couldn't be happier. Even if sometimes I feel my lip fillers weren't perfect, they apply a little bit more filler to fix it at no extra charge, which Be Clinical will not do--you'd have to buy a whole new syringe. Also, my laser treatments are done in a timely manner, and I have been seeing the same lady for the last 4 months. She's worked there for 12 years, and the rest of the nurses have been there for over 5 to 10 years. The staff have been there for years, some going on 3 to 5, and even 10 years. I am so comfortable with my decision, and I really hope people pay attention to what they do here--it's all for their benefit, not the customers. Please go somewhere else! read more

The staff are really great .. very polite and attentive to their patients. And Jessica is really awesome. She knows what she is doing. Thank you again. read more

Outstanding customer service! The staff were friendly, professional, and very knowledgeable."

They did a very bad job on removing brown spots and after I called them twice and left two voicemails they never called back or showed any effort to help remediate. Do not recommend this business, stay away. read more

I had the best Hydrofacial with Amie. She's very knowledgeable and personable. I look forward to seeing her again soon!

Lied and injured me. I am not only injured they have bait and switched. They took my entire payment for services and said 8-months of cosmetic procedures. They then said it was only two visits after they took $3,000 in advance. They refused to compensate me after their staff injured my abdomen. I also never received the entire service. read more