Great customer service at the Dublin facility. People are super friendly and willing to help out…read moreeith scheduling.

Kaitlin is amazing! I've been coming for several weeks but I appreciated her professionalism (as…read morewith all the staff).

I've been a loyal client of SEV for quite some time and have always had great experiences, which is…read morewhy this recent visit stood out to me. I've even referred my sisters and friends here because of the positive results I've had in the past. During my last session, the appointment started about 8-9 minutes late (which I completely understand happens). However, the treatment itself felt much shorter than my previous sessions and didn't feel as thorough. Unfortunately, the results reflected that -- I experienced ingrown hairs and had to shave the treated area three times within just 7 days, which has never happened after my past treatments. I did try reaching out to share this feedback but didn't receive a response. I still like SEV and hope future sessions return to the quality I previously experienced, and regret that they no longer value customers feedback as they first opened in Walnut Creek location.

Not sure why this location has bad reviews. I recently started my laser hair journey and it's been…read morea smooth sailing experience every time I come in. I'm greeted by the kind receptionists, barely have a wait prior to my appointment, and the times I come in are super quick. The nurses here are attentive to your personal needs and always ask to make sure you're feeling comfortable. I appreciate the customer service here because for years, I put off laser hair removal and I'm glad I started. I purchased a groupon package and I think it's worth it! I see a lot of progress in my hair growth and to me, it's painless. Check out SEV to try out your first time! They also have seasonal deals from time to time. I was able to receive a free small area in observance of the holidays. Their promotions, you can't beat them. The rooms are always clean and I love the aesthetic of the lounge area. I'm obsessed with adding SEV appointments to my self care :)

Had a great experience here! Everyone was so friendly and welcoming, and the office was clean and…read morecute. The staff made me feel comfortable and explained everything before the treatment. I noticed good results and am happy with my results. Overall, it was a great experience and I'd definitely recommend.

I had a terrible LHR experience with Anu. I have extensive prior LHR experience due to PCOS (30+…read moresessions) and returned for treatment after hair regrowth following pregnancy. During my 2nd session, Anu increased the laser settings and made 2-3 passes over my face and neck, resulting in significant burns--the first laser burns I have ever experienced. When I raised concerns, she denied increasing the settings, claimed the marks were not burns, and attempted to lie despite my clear recollection. At subsequent appts, she never inquired about the burns, my skin condition, or treatment progress. She lowered the settings and continued making 2-3 passes each session. Since the burns, I have developed persistent hyperpigmentation and dark patches on my face that have lasted over 8 months. Even after my final session, I developed new dark spots on my upper lip after 3 passes. When I raised these concerns, Anu dismissed them as being due to my Indian skin rather than acknowledging that her technique was the cause, considering I've never had this happen before. Her treatment style also felt rushed and careless. The laser frequently fired on my ears, and during one session she unexpectedly treated my forehead without discussion, claiming she saw a hair, then stating it was actually a wrinkle from furrowing my brows. My final session was the most upsetting. After asking if she could reduce the cryogen cooling spray, she instead turned it off completely and performed the entire treatment without cooling. She claimed this would improve effectiveness and stated I should appreciate her effort. As a NP myself, this seemed questionable, so I researched it afterward. Cryogen cooling is a standard safety feature used to reduce the risk of burns and does not interfere with treatment efficacy. Operating the laser without it offers no clinical benefit and requires lower settings to avoid injury. Intentionally turning it off is negligence and malpractice. Settings must have been consistently low to allow 2-3 passes without burns, which explains my poor hair reduction when compared with previous providers. When I expressed my concerns, Anu defended her decision to turn off cryogen by citing personal experience and stating she'd done the same for others. She measured success by seeing surface hair singe during treatment rather than long-term hair reduction, which is the actual goal of LHR. Throughout our conversations, she was defensive, dismissive, and unwilling to take responsibility for the burns, pigmentation changes, or her deviation from standard protocols. Another issue was repeated misinformation. On multiple occasions, she told me that shaving causes hair to grow back thicker, stating this came from "old Indian beliefs." This is a well-known myth that has been repeatedly disproven. Given that LHR patients are routinely instructed to shave before treatment for optimal results, it is inappropriate to tell patients this myth and cause unnecessary anxiety. She also advised that finer hairs don't need to be shaved. This directly contradicts standard LHR guidance, which recommends shaving all treated hairs so the laser energy targets the follicle rather than surface hair. Taken together with the burns, pigmentation issues, repeated passes, and use of the laser without cryogen cooling, these comments reinforced my impression that Anu relies on personal beliefs and anecdotal experience rather than established, evidence-based protocols. This is particularly troubling because LHR already has well-established standards for both safety and effectiveness. Other notable issues: awful handling of appt rescheduling, lack of patient privacy (doors left open and being able to hear full convos) and staff being dishonest when asking to have a credit card on file by falsely blaming the system. Overall, I found Anu to be arrogant, careless, unprofessional, dismissive and overly reliant on her own judgment rather than established best practices. She provided a refund, but I can't get back my time or clear skin. I strongly recommend against seeing her.

I don't do much reviews but Ariba Med Spa deserves it so here it is…read more I have been a loyal client of Ariba Med Spa for years, and they never fail to exceed my expectations! Nurse Kalee and the front desk staff are incredibly welcoming, professional, and knowledgeable, making me feel comfortable every time. Over the years, 8 years to be exact I've had Botox, hydrafacials and microneedling. All of my experience has been fantastic. The providers take the time to explain each procedure, answer all my questions, and ensure I feel completely at ease. My results have always been amazing. What keeps me coming back is their attention to detail and commitment to client satisfaction. They use top-of-the-line products and technology, and I love that they tailor treatments to my individual needs rather than taking a one-size-fits-all approach. Also with my complicated work schedule, they always finds a way to work around it so I am very thankful. If you're looking for a high-quality med spa with skilled professionals. I highly recommend Ariba Med Spa. I wouldn't trust anyone else with my skincare and aesthetic needs.

A refund is not official if the check bounces due to insufficient funds. This business continues to…read moreshow their true colors as a fraudulent business. This issue has not yet been resolved despite multiple failed attempts and disappointments. Warning to the general public not to deal with this so called business.

Another great hydrafacial from Nicole, as always. Great way to clean your pores, infuse in…read morevitamins and feel how subtle your skin becomes. The team here always stay educated on new technology and is honest with their recommendations based on your goals. Go support this small family business.

I have been searching half a year for a medspa and decided to give Essential Bella a try. It was…read morehonestly the best decision I've made to end the year! For the past year, I have struggled with trying to get rid of my acne scaring and improve the texture on my face. When going into Essential Bella, Evelyn greeted me with a warm smile and brought me to a private room. The room was clean, sterile, and well organized. She went over the procedure and made sure I was well informed before starting. First step was to numb my face, so she cleaned my face and then applied a numbing cream. I sat in that room comfortably for about 30 mins just scrolling on my phone while waiting for it to kick in. After that, Evelyn brought me to another room where she was going to start my procedure. She ended up doing extractions and then a chemical peel treatment. After that, she wipes it off and starts to microneedle. It was a smooth process and didn't really feel much. However, once the numbing cream wore off, I was really starting to feel it on one side of my face. It was only for the last two minutes. Afterwards, Evelyn put something cooling to help with the stinging sensation and handed me a small electric fan. The small fan felt so good, because my face felt like it was on fire! Once I was done, she told me some basic aftercare and shared the importance of using sunscreen 24hrs after the procedure. My face felt raw, tight, and on fire so had to use very gentle products after. 8hrs after my procedure, my face was pretty red, and I started to tolerate the pain. Later that evening I used a gentle face wash and cerave moisturizer. For the next few days, my skin started to peel and a lot of my texture had disappeared. Once it completely healed, my skin was glowy and my acne scars have lighted up. Just in time for Christmas eve festivities!! I look forward to my next micro-needle appointment with Evelyn! She's professional, informative, really kind, and has an amazing sense of humor. 10/10 recommend!!

I'm very pleased with Dr. Mardanzai's services and highly recommend. I have had botox, laser skin…read moretreatments and lip injections done. His staff are friendly and professional and Dr. Mardanzai is so knowledgeable and gives beautiful results. Its important to have an experienced provider in my opinion and having a Doctor perform my treatments really made a difference with the quality of work and my results.

I had an amazing experience at Prestige Med! From start to finish, everything was professional,…read moreclean, and welcoming. Jasmin was absolutely fantastic -- she took the time to explain the Botox process, answered all my questions, and made me feel completely comfortable the entire time. The results look natural and exactly what I was hoping for. You can tell she really knows what she's doing and genuinely cares about her clients. I'll definitely be coming back and recommending Prestige Med (and Jasmin!) to anyone considering Botox or other treatments.

Salena with San Ramon laser away was sooo amazing!!! Helped me through every step of the way!!…read moreWould definitely shop & WILL shop here agan!

This is the WORST CENTER ever! They do not take calls, they are perpetually busy, they schedule…read moreappointments for over 6 weeks out and they cancel on you an hour before the appointment. This has happened to me over 5 times with this center. I would highly recommend you stay away from this center and go to another medical spa that is more professional and properly run. Their head office is even worse than the center. There's absolutely no accountability or responsibility after the sale is made. Save your money, effort and time. Do not go to this center!

I've been coming here for a few years now, and I've always had a great experience. Both Feh and Dr…read more Gray are amazing, and I've been very happy with my results. I've gotten Botox here, and Feh was very thorough in explaining the procedure. I really appreciated that she didn't oversell me or push unnecessary treatments-she kept it honest and focused on what would work best for me. Dr. Gray has also been great. I would trust either of them to do my Botox without hesitation.

I am writing this review in behalf of my Mother In Law Aida Cortes , she requested me to write this…read morereview for her, because she is not happy of the outcome of the procedure that Dr Gray did on her both eye bags Few months ago she did a filler under her both eyes to remove the eye bags , Dr Gray charged her $2800 filler to remove both of these bags , a month later - she did not like the results because there were still bags under her eyes , and she was not happy of how they looked I contacted Dr Gray's office to let them know that Mom is not happy of the post procedure, Dr Gray's office had us see him to fix the problem , but when we went in , he wanted to charged Mom to fix the problem , so Mom declined , all Dr Gray did was wiping something under her eyes , Mom was upset and still upset , everyday she talks about this, everytime she look at her bags , she feels bad Her point is , why is it that when she did her initial consultation, the Doctor said that in order to remove the bags , she had to pay $2800 which she did , but the result was not what she expected , the bags were still shown , and they don't look good Dr Gray also stated that she took picture from my Mom's phone for before or after which my Mom doesn't have them on her phone I am actually hesitant of writing this review , and maybe I could resolve this problem without writing here but after the last visit , I don't think there will be a solution but for another charges from Gray's office My Mom who is 80 is year old is in distress everytime she look at the mirror she said , this makes her depressed and everyday she talks about this I agree on her point , that when the Doctor initially did the procedure assuring that for $2800 , Mom's bag will disappear , but the result was not as expected because bags were still shown - it's not about the money , but when a patient asked him " I want my eyebags out " , then telling the patient that $2800 eye bags will disappear , and this did not happen , I will not be happy too The worst thing is I referred this Doctor to my Mom , and now I am being bombarded by my Mom's complain I don't know what happen in between but Mom is not happy with the service