I had a great experience with Evaline she explained everything in detail before and after my PRF…read moretreatment. I highly recommend working with Evaline and Demi to get any treatment done for your face . Its worth every dime. I feel and look rejuvenated again .

10/10 experience with Katie. She is very honest, upfront and does not try to over sell you on…read moreproducts or services you don't need. She helped me figure out my game plan for facial symmetry and was super gentle with my Botox. She provided multiple distractions, has a gentle but sturdy hand and is very knowledgeable. I really appreciated my visit with Katie and couldn't recommend her enough!

Adrienne is amazing! Her work is beautiful and made us feel so confident. We both have ZERO top lip…read moreand she brought our lips to life!

Adrianne is amazing. I've only had fillers done one at another spa in San Ramon. I had half a…read moresyringe done because the whole idea scared me honestly. And let me tell you, that first experience was terrible. I felt every single injection and my lips afterwards were not proportionate. I was really hesitant after that to get fillers but a friend highly recommended Adrianne. She is really good at what she does. I did half a syringe again. Did not feel a single shot. She explained everything she did. She was super gentle and comforting. Best part, my lips came out amazing!!! I love them! I did have a bit of bruising, but I bruise from the simplest things anyways. She did such a great job, I will go back for another half at some point. I ended up going back to Encore for a hydra facial. That too was an amazing experience. This will be my go to spot for sure. Highly recommended.

Silhouette Aesthetics, Love this place! There has never been a time of disappointment. I truly…read morewant to say that Dr. Nguyen is amazing on what he does and can do. He is very professional, calm and will listen to you. I moved to Placerville and I am willing to drive miles to come back and see him again. I am very happy with my results all the time and feel grateful to see you and have someone that I can trust. Also, the staff are very nice and kind, Thank you Dr, Nguyen, you know who I am.

Love this place! I've been seeing Dr Nguyen for Masseter Botox for about a year due to TMJ related…read morepain. I appreciated the fact that he was honest with me about how many units I should start with and I didn't feel pressured at all to get more than needed. He explained the entire process to me and the benefits of masseter Botox to help the tmj pain I suffered with for 10+ years. Great place and the staff is so friendly!

I can't say enough good things about my nurse practitioner injector, Kiran. She's incredibly…read moretrustworthy and honest when it comes to facial balancing, and truly focuses on what will give you the best results. She makes you feel completely confident in her recommendations, and you can tell she genuinely cares about giving you the most natural, balanced outcome. The front desk staff is always so friendly and welcoming too. She's done my Botox and lip filler, and the results are exactly what I wanted, super natural. People can't even tell I've had anything done, but I look more refreshed and balanced.

Disappointing Experience…read more I purchased a package that included 3 microneedling sessions and 3 under-eye Easy Gel sessions. Unfortunately, my overall experience was very disappointing. One of my biggest concerns was the preparation for microneedling. Each time I went, my face was not properly cleansed or prepared by the staff before the treatment. Instead, I was simply handed a cleanser to wash my own face. The cleanser provided did not adequately remove my sunscreen, and during my second microneedling appointment, I ended up bringing my own cleanser and washing my face myself at the sink before the procedure. I have had microneedling done at other places, and they properly cleanse and prepare my skin before starting the treatment. For a procedure that involves creating tiny channels in the skin, I personally expect proper cleansing and preparation as part of the service. As for the under-eye Easy Gel, I personally did not see the improvement I was hoping for. The downtime was also longer than I expected. I understand that downtime can vary from person to person and that this part is not necessarily the provider's fault, but because I was unhappy with the results, I decided that I did not want to proceed with my third session. I spoke with the staff about canceling the remaining session, and I was told that when a client asks for something like this, they can no longer be seen at their location. Honestly, after my experiences there, I had already decided that I did not want to return, so being told that they did not want to see me was very disappointing and unnecessary. I do want to say that I liked Nurse Carmen and appreciated her personally. My issue is more with my overall experience with the facility and the way my concerns were handled. I paid for a package expecting professional treatment and proper preparation, and unfortunately, that was not the experience I received. I hope they take this feedback seriously, especially when it comes to properly cleansing clients' skin before microneedling and treating clients respectfully when they have concerns about a service.

Been going here for over a year and I can say the results are slooooow, but are there. All of the…read moreladies here are super sweet and nice. Their schedule is rigid if you're running late, but I have simply rescheduled for another appointment if something is available within the hour of mine. Otherwise, I have to reschedule to a later date. Overall I was planning to cancel because I did not think the sessions were improving my skin, they have I just wish it was much more than it has been. But I do understand it took time for my skin to become the way that it is, so it will take more time to 'turn back the clock' so to speak.

Skin Laundry's customer service is rigid, transactional, and frankly unacceptable for the price…read morethey charge. My appointment was canceled because I arrived 6 minutes late--their cutoff is 5 minutes. No flexibility, no attempt to accommodate, despite the treatment itself being only 15 minutes. They could have easily adjusted the session slightly, but chose not to. Policies seem to matter only when they benefit them. When it comes to supporting customers, there's zero effort to meet halfway. Meanwhile, they have no issue aggressively pushing for tips--on prepaid services--and then prompting for additional tipping again on follow-up visits. It feels excessive and opportunistic. Scheduling is just as bad. I was told they have hundreds of members and don't have time to assist with bookings--everything is on the customer. If that's the case, then invest in proper staffing or support systems. Hiding behind automation while charging premium prices is not acceptable. This business operates with a "take it or leave it" attitude, prioritizing volume and revenue over basic customer experience. For a service at this price point, that's simply not good enough. I am currently under a contract that includes three payments, each covering two visits. I believe I have already completed two payments, with one remaining. Please continue charging my card for the final payment to fulfill the contract. However, I will not be returning to use any of the remaining visits. Once the final payment has been processed, please ensure that no further charges are made and that my account is fully closed. Please confirm when this has been completed.

I had an amazing experience at this med spa! Sara, the NP, was incredibly professional,…read moreknowledgeable, and took the time to answer all of my questions. She made me feel comfortable throughout the entire visit. The staff was warm and welcoming, and the spa was exceptionally clean, organized, and beautiful. I highly recommend this place and will definitely be returning!

Nice, modern, clean facility. Everyone is so attentive and they care about your comfort and health…read more Maria has a soft touch and she understands your concerns. I highly recommend this place to anyone who wants a good change.

I found a great deal on cryoskin treatment through an ad on Instagram and decided to book an…read moreappointment. Kerian quickly followed up with a phone call and a text introducing herself (I was impressed). After a quick chat I felt comfortable with Kerian. The place is decorated so cute and girly! Pink and white with adorable little touches that make you feel right at home. I had a total of 6 treatments and love the outcome! No pain, discomfort or downtime! I enjoyed every appointment with Kerian! She's knowledgeable and has a wonderful personality. I plan to return in the near future. Thank you Kerian!

I came in for the Neveskin treatment and it's working! Getting a tummy tuck was not something I…read morewanted to do because I don't like the thought of having the skin on my abdomen cut off, the lengthy down time to heal, or having general anesthesia. This procedure is painless and leaves no scars. I booked 5 sessions and I couldn't be happier. I'm so glad I found the owner Kerian. She helped me understand the procedure and what to expect. I made the right decision to come here!

I got my botox done here by nurse kai!…read more I was so happy with my results! It was my first time getting botox and Kai's expertise and gentleness made it an amazing experience. Kai was very thorough in explaining what the expected results were for each area I was interested in and also recommended certain areas for my skin concerns (Jelly roll and DAO for under eye and downturned mouth). I got botox in my forehead, DAO, and under eyes. Kai's calm demeanor and how she would tell me expected pain levels how she would inject the area which helped ease my anxiety! It was an amazing first time experience. The results were subtle but noticeable and lasted around 5-6 months for me! Kai also followed up a few weeks after which was really nice and answered any questions I had. Would definitely come back again!!

HIGHLY recommend this place! Kai is very professional and gentle. I've never had Botox treatment…read moreprior to my appointment and the whole procedure was thoroughly explained. I'm really satisfied and pleased with my results. I've had several appointments and I will always go here for all my medical aesthetic needs!