Downtown location!! Very helpful and professional. I was very impressed with the helpfulness and…read morekindness! I can't believe I'm saying this about a government office...but they were the best!! I got there early...I was in and out in less than an hour. Well done!!

this is the dumbest thing iv ever heard of, they make you wait hours just to tell you you need and…read moreappointment

I am trying to log into my unemployment account, but my phone was stolen, and I no longer have…read moreaccess to the email address currently associated with my account. Please update my email address in your system to nyahraefoundation@gmail.com as soon as possible so I can regain access to my account and receive all future communications. I have an appeals hearing scheduled for July 7, and it is critical that this change is completed immediately. I am also concerned that my unemployment benefits, which I rely on to provide food for my son, have been withheld. I would appreciate an explanation for the delay and prompt assistance in resolving this matter. Due to the seriousness of my concerns, I am copying the Arapahoe County District 18 office on this correspondence. I believe the circumstances surrounding my case warrant further review, and I intend to pursue all appropriate legal remedies if this matter is not addressed promptly. Thank you for your immediate attention to this urgent request. I look forward to your prompt response and confirmation that my email address has been updated.

I stand corrected…read more In an effort to keep this individual private, my hat is off to Z and staff at the Colorado Dept of Labor for fixing my 10 long months of issues regarding my lack of pay from Unemployment. regardless of what everyone says in the comment section, the team cares about its citizens, and works tirelessly every day to resolve existing issues. My representative, let's call him, Z, went above and beyond knowing my situation, and help me to a very swift resolution. trust these people, they care about us they want us to get better and find employment but most importantly they don't want us to fail. Thank you from the bottom of my heart.

friendly help, on time for my appt, and only took a few minutes for a name change. great experience!read more

I waited over an hour for my number to be called. I watched it up on the electronic screen was…read morefollowing it. It was listed up there for the window. Number one that I was sitting closest to the lady behind the glass, decided that she was going to close and go to lunch without even calling another number or saying she was going to lunch so my number was going to be kicked out and I would have to get another number, but I made my way to her window and I told her that my number was up next and I need it to be assisted. Well she put the window back up she assisted me it took all of 20 minutes to get it taken care of, and she was off to lunch, I don't think she appreciated the fact that I stopped her from going to her lunch but I did apologize after all there was a lot of us there and I'm sure a lot of us were hungry and ready to go to lunch as well. Other than that the place was extremely clean very well stocked with informative information And plenty of accessible parking with accessible bathrooms Thanks For The Read Until Next Time

The security guy and Andrew were so helpful and nice. I believe the person who helped me his name…read morewas Andrew he was so kind and knew what I needed. Thank you!

A dozen voice prompts to reach someone who is away from his desk...then a recording to leave a…read moremessage that is not returned.

I am from Utah, I went to Denver for vacation and someone took my wallet. I went to the police…read morestation and they were very polite with me and did their jobs great! Thanks Guys!

E. Garcia is a pathetic excuse of flesh with rotting teeth and isn't even smart enough to run a…read morefront desk. No help. Aggressive and 5'2"

I spoke with a gentleman named Cami (hope the spelling is right)...He was so nice and answered all…read moremy questions. I know a lot of these reviews are bad, and I was scared to call due to the poor reviews, but I give 5 stars for Cami. He went above and beyond to help me. I was so nervous with all my questions and each one was answered thoroughly. Thank you Sir for genuinely caring :-)

I try to call and I can't get through. Then they tell me they will call me back and they never did…read moretwice. I came to the office and sit down without an appointment and then they come over the Pa and say I need an appointment. I didn't see where to get an appointment. Please help me

I've never had a negative experience with PERA. Employees are always kind and knowledgeable, making…read moreit very easy to communicate with them. A+

I have had PERA for several years as a retiree. My husband works on contract and therefore, I…read moredecided to add him to my Colorado PERA Insurance. I have paid premiums on him for the months of January and February of 2024. I have been contacting PERA since the beginning of January regarding my husband's insurance. We received my insurance card but had not received his. We both have contacted PERA regarding his insurance and cards. We go from person to person and department to department. All departments offer promises, but no action has been taken. I just found out from the insurance department that his policy was de-activated, but yet I have paid premiums. My husband has been cutting his insulin for the past month since we can't receive his insulin from our insurance or afford the out-of-pocket cost due to denial from Colorado PERA Insurance. This company shows no compassion for my issues at hand. Therefore, if you determine that you have an issue with your health insurance from PERA don't expect any resolution, but you will receive many promises. I have filed this with DORA to find out that DORA does not regulate Colorado PERA Insurance. If you run into any situations with PERA's Insurance, you need to contact the Colorado General Assembly. I hope that the insulin issues do not become legal issues. Best of Luck.

I don't have an issue with parking ordinances as a whole. There are valid reasons for them. I DO…read morehave a problem when parking ordinances are selectively and inaccurately enforced, and when there isn't a sensible way to resolve a dispute for a ticket that was clearly written in error. I recently received a ticket for parking too long in a 2 hour zone. Problem: I was clearly parked in a short but well marked "all day" zone on an otherwise 2 hour street, and took pics to prove it. When my written dispute was rejected, I went to the magistrate and learned that your pictures count for little if Google street view can't corroborate your pictures for the magistrate. Is the sign that proves your point is blurry or out of the Google street view frame? Tough luck. The "selective" enforcement issue tends to arise for tickets around distances from markers, e.g. no parking within 20 feet of a crosswalk, or 18 inches of the curb, etc. Enforce it by the book, or don't enforce it...but enforcing the rule 10% of the time, as in my neighborhood, just pisses people off who've parked 6ft away from crosswalks for months with no ticket, and suddenly get their wrist slapped. Don't bother disputing. The law is clear, but enforcement isn't. Two stars instead of one because my magistrate wasn't outright rude, and the wait was short. And though it should have been waived since it was invalid to begin with, I did get my ticket reduced. Really, City of Denver, do you want 99% of your populace to feel wrath at your parking division? A little training and encouragement to use common sense would go a long way. I wonder if any major US cities have parking enforcement bureaus with positive Yelp ratings?

Cherry Creek North Needs a Short-Stay Parking Option…read more I'm a Cherry Creek North resident who stopped for under 5 minutes to run a quick errand. By the time I got back to my car, I already had a $30 ticket. The problem isn't the cost of parking - it's that there's no grace period for short stops. If you need even 5 minutes, you're expected to open an app and process a payment before you step foot in a store. That's an unreasonable burden for anyone popping in and out quickly. Many cities offer a 15-minute free window for exactly this kind of errand. It keeps foot traffic moving, makes the neighborhood feel more welcoming, and doesn't punish residents for a quick stop. Cherry Creek is a great area, but aggressive enforcement like this makes people think twice about stopping here at all - and that's bad for local businesses too. I'd encourage the city to consider a free 15-minute parking option. Small change, big difference.

I had a question about a disposal area for some leaves I had accumulated in my yard. I was helped…read moreby Mary, who gave me the information I requested, including the address of the drop-off point, hours of operation and a couple of parameters for any drop-offs. Mary was very helpful, knowledgeable and professional about my request.

Denver gov ALWAYS responds to issues reported online and through 311. Occasionally you have to be…read morepatient on the phone but there's not much of wait. It is astounding how responsive the city is. This really is a democracy in action. Thank you all.

The City of Denver supports stop lights that are 'timed'. I know this. I always (for over a year…read moreI've been driving this route) look for the one at the bottom of the hill while West-bound on Park Ave when it crosses Globeville Rd. My reactions were not 'on' one morning (7A... shift-change time for the police) and I caught the 'edge' shall we say of a red light. Of course a squad was there (I KNOW this... they're ALways there) and I got absolutely no empathy when the male cop who pulled me over. Okay, I ran a red light. I have a CLEAN license. There was nobody at this intersection for 3 more minutes. Get off with a warning?...Um, NO. But here's my point: He said he appreciated my explanation, but I should have been slowing down from the time I was coming down the ramp and saw the YELLOW light. That's really interesting. I've been (now) timing this light. The yellow light stays yellow for THREE SECONDS. The one closer to Coors Field (next one going East) stays yellow for over SIX SECONDS. So.. just sayin'... I now know why I see so many people pulled over (only) West-bound on Park Ave immediately after this light. It's a money-maker. That's ALL it is. How can one go from 35mph (which is the posted speed limit) to 0mph in 3 seconds?

Officer James T Nuanes is very unprofessional as you can see in a previous post about him. He…read moreswerved in my lane from the shoulder of an off-ramp and I almost rammed into him hadn't I braked and swerved to the right lane (exposing me to another potential accident). Dude had a bad attitude after I told him how dangerous what he did was and he trumped up my speeding ticket, he told me I was going 50 in a 40 zone before I confronted him about his dangerous driving and then he came back with a ticked saying I was going 58. He handed it to me and walked away so fast before I could even take a look or ask questions. Dude seems to be miserable and takes it out on drivers lol.