I had a problem with my Maytag Refrigerator Ice Maker. I called Select Home Warranty (SHW) to get…read moreit repaired. They assigned my claim to Coldzone Repair. Coldzone came out & spent less than 20-minutes 'fixing it'! The repairperson told me it would take 24-hours for ice to be made. After 24-hours... nothing! After 48-hours... nothing! For the next two weeks, SHW gave me the runaround. They initially gave Coldzone the go-ahead to order & install a new ice maker. When Coldzone got the new ice maker SHW then denied the ice maker was covered by my top-of-the-line coverage claiming my ice maker was an after-market addition. Even after I sent them the section in my policy that expressly says they cover ice makers and pictures of the ice maker & and door dispenser for ice & ice water they denied it's! That's when I sent complaints against SHW to the State & Federal Consumer Affairs Departments & the Better Business Bureau! ENTER BIG AL'S APPLIANCE REPAIR. On December 30th I went to 'Angi's' App. looking for a local company to fix my ice maker. Immediately I was given the name of 4 local companies that repaired ice makers. Big Al's Appliance Repair had the greatest number of 5-star ratings so I called them. I was expecting them to tell me someone would be out sometime after New Years. Instead, I was told Al would stop by between 4 & 6 pm that afternoon... and he did. Al was at my front door at 5:35 pm on the 30th with his tool cart. He came in, checked out my ice maker and showed me the problem... I needed a new unit. The diagnostic fee he charged was waived because I told him to go ahead & order a new one. I expected him to tell me he would return sometime after the 1st of the year and again I was wrong. He told me he would be able to install a new ice maker the very next day. At approximately 12:15 pm he was at my front door with his tool cart and my new ice maker. By 12:50 he had replaced my ice maker & it was making ice. Once again he again explained & showed me what he had to do to install the new ice maker and get it working! The total cost was very reasonable and Al, unlike the Coldzone Repairman, left the work area spotless. I already told Big Al he was now my go-to appliance repairman and will refer any & all friends & relatives who need appliances repaired to Big Al's Appliance Repair.

First off... Al called a few minutes before he arrived...to…read morelet me know he was on his way. (Very impressive.) Then when he arrived, he was pleasant....AND KNOWLEDGEABLE... AND his pricing is VERY FAIR. On top of all this, he is HONEST. I highly recommend him. Ruby Boico...Lake Worth, FL

much to my amazement, came out on the 4th of July to repair my dryer. on time, did a great job,…read morevery reasonable. perfect, which is unusual in this day and age. 100% satisfied and 100% recommended.

I hit the jackpot with this company. Owner Ron tried to help me over the phone before coming out. I…read morecalled Fri at 4 Ron came out Saturday repaired my washer and the charge was reasonable. Will use this company again 100%. Accent Appliance Service LLC

My Washer is old (SEARS OLD) and has a big water leak. I will have to buy a new one but...I had a…read moregreat experience! It was easy and fast schedule a visit. Dwight was on time, respectful, professional & straight forward. I highly recommend. Thank You!

Knowledgeable technician very thorough neat and polite reasonably priced and used original…read moremanufacturers parts

BEWARE - DO NOT USE THEIR SERVICES. They will break your washer then give you the runaround about…read morefixing it. When you ask for a refund they won't return your money. They won't answer emails or calls. We are getting our lawyers involved.

We were charged 500$ for stove & oven repais ( that took 3 visits) only to have the issues…read morecontinuing. Upon contacting Andres he returned to our home & agreed that the repair he made may not have been the problem & would order new parts & fix the oven door for parts only. That was 5 months ago. Return phone calls go unanswered. We feel stiffed & still have an oven door that's ajar with difficulty reaching heating temperatures. Not happy at all.

Jordan has installed and repaired appliances for me for years. He is extremely knowledgeable and…read moreefficient

I ordered a washing machine 4 months ago. Still haven't received it. Finally called and they said…read morestill 3 to 6 weeks out. On what planet does it take half a year to get a washing machine? Very poor communication from this company. I personally feel like they were trying to scam me.

Quick efficient service . Great affordable price! Samsung 32in Smart TV! ( weird a few tiny worms…read morecame out of the tv when I took it out of the box). I've never seen that before...

Kyra (K Y R A)‍ at Best Buy went above and beyond. She handled my return, my purchase, and my…read morepurchase again with ease, and even showed me what I might need for my Insta360 cam. This was the best customer service I've had at Best Buy in a year, it's usually hard to find help after the initial greeting.

Top notch start to finish. Sasha was professional in his knowledge and dress. Quickly diagnosed and…read morerepaired my washer at a very reasonable price. Nice that he also cleaned the area too. Would definitely recommend JSB to friends and family

My refrigerator stopped cooling. He came same day, was able to fix a component and said if it…read moredidn't work he'd remove it and not charge me. It worked and his bill was so fair. Definitely my go to for any frig or washer dryer problems ... he said are his specialties!

I worked with Tim to find a fridge that was suitable for our space. Great service. Day of delivery…read moreJoshua and Charles delivered the fridge to our second floor condo with crazy tight stairs. They are complete professionals, handling the tight corner and stairs with ease. Quick installation, complete lesson for maintaining the fridge. I highly recommend Rosner's and in particular this delivery team.

Bought frig w/only online & telephone conversations because I'm handicapped/challenged and cannot…read moreget around. In August my frig died, lost alot of food while trying to shop/buy with telephone calls and reading their web site. Of course many promises were made by these people but turned out to be BS. I paid full boat because I was in no position to deal and I didn't mind too much. $1500 bucks which was to include delivery, set-up (water&ice, leveling, removal of old frig) After they got my $$$$ (chg card) had to wait 3 days for delivery (not so quick). The crew came out and decided that they could not get the refrigerator in & thru to kitchen!! But I had brought in a larger frig a few years before. All they had to do was take the doors off .. and child can do in 10 mins max. They left, with my gate wide open...just drove off! I had to reschedule (more days w/o frig - more food wasted/lost). When 2nd delivery crew arrived, still had to disrupt so much furniture (unnecessarily) they took the frig doors off and walked it inside & thru home easily and quickly. Not prema donnas like the 1st crybaby crew. At this point I felt lucky to even have a refrigerator to turn ON. They said that they could not connect water for ice maker and water on door. They did not level the darn thing so that the doors will swing back, practically knock me over. I have a hard time with balance & walking, standing etc. So I bid them farewell, tipped generously and, again, just felt lucky. What an outfit. When I called about the first delivery crew the same original sales-hole wasn't near as nice and didn't have time or wanted to hear anything except bye bye .... he had already forgotten my name. I would never buy anything from them again, never believe anything they say nor recommend them or trust them with a desk fan!!!!! Mostly jerks with no conscience or honor at all.

This review is overdue... Luke has been repairing our appliances for us for several years now. We…read morehave a rental home in FL but live in CA. We used to get our appliances repaired through GE because all of our kitchen appliances are GE and at first, they were all under warranty but as the warranty ran out, being long distance and all, we just kept using GE. First of all, why our GE Monogram appliances that we spent a lot of money on kept needing repairs was the first issue, but the next issue was that sometimes, they sent technicians that were completely incompetent. After dealing with one technician that kept calling someone to give him help over the phone, trying to work on the oven while it was still connected to power (and actually electrocuted himself), ordering wrong parts and having to come back to our house numerous times, we finally decided to look for someone else and my husband found Smart Choice Appliance. From the first visit, Luke was very professional, knowledgeable and fixed the mess the GE technician left behind. Since then, Luke has been our go-to guy. Him and his staff are easy to deal with remotely, their fees are very fair and Luke is very honest. When you first call them, they will ask you questions to see if maybe it's not even a repair issue - something that can easily be resolved. And once Luke comes out and diagnoses the issue, he will honestly tell you your options. Sometimes those options will mean that he doesn't make any money, but he believes may be the best solution for you. As long distance landlords, we are so thankful that we have Luke to call when we have issues.

Excellent response & service! Very reliable & I have used…read morethis company many times. Prices are very fair.