I don't know what happened to this company. They used to be my go too, but last couple times I've called them they don't show up even with a confirmed appointment time and date. When you call them back they always give some excuse why they can't come. I recently called one last time to see if I could get someone out I made an appointment and they didn't bother calling or showing up. I'm not sure how they stay in business. What a shame they used to be so reliable. read more

Dug a hole to fix my water line. It's been 4 weeks and nobody has come back to finish the job. All I have is a 6 foot deep mosquito pit filled with water and a mound of clay in my yard. They also cut the brand new timber under my new skirting that I paid 2500 dollars for instead of just removing the whole piece and putting it back when done. All for a short cut. read more

Amazing response and service - these guys are wonderful. They have the talent and the tools! Daniel and Joe arrived within just an hour of my call for a water leak and had it managed shortly after - if you want the best in Valpo, you need to call Weiler! read more

Called Saturday morning, left a message on their emergency service voicemail. Their message said "we will call you soon." They called Monday mid-morning and verified my info, and "the plumber will call you soon." Thursday afternoon I called them. "We've had a couple guys out, the owner says he will call you tomorrow morning." At 11 this morning, I call again. The owner answers. "I've got a guy out on vacation, and a job went long, and...." on and on he went. "I'll call you in 10 minutes to tell you when we'll be there." 30 minutes later I call the competition. They literally arrived within 15 minutes. I called Weiler back and cancelled the service call. Weiler used to be great. When you're not honest enough to tell me "we can't be there for a week" - you lose my business. read more

Called them on Thursday, they said we will be there Tuesday morning, I took the day off work and waited, at 3:00 I called them, they said we are short of people so we can't come till either Friday or next Wednesday, I asked why they didn't at least call to let me know they were not coming, the girl on the phone just chuckled and said they were waiting to see how the day went. Obviously I cancelled and called another plumber, if you can't or don't want to do the work you should tell the customers that, don't just chuckle and say oh well. read more

Best plumbers around! On time polite get jobs done fast always a fix for all things you need epic company!

Terrible Company. Terrible service. Call and call and they say they are coming out and never show. Had work done and it didn't work. Tried to get them back out and they didn't care, never refunded my money. The guy that came to my home, Ken, he looked like he was so high he could barely keep his eyes focused. Looked awful, smelled awful, if this is what the entire company represents no thank you. Go elsewhere. Had to call another company to repair anyway read more

Had Weiler come out on a Thursday and was told my plumbing needed some work. Made an appointment for Monday and took the day off from work. I called at 10:30 and was told they would be here between 12:30 and 1:00. At 3:00 I called and they acted like I wasn't even on the work list for the day! Poor, poor customer service and communication. Needless to say I went somewhere else. Lud J Yards read more

Always had good luck with this company. They come out quickly and if you give them an idea of the problem, they always seem to have the needed supplies on the truck when possible. All the different plumbers that came out the various times were courteous and professional, especially when I called them to my mother's house. The price estimates all seemed to be along the lines of the area competitors. read more

DAVE WEILER upcharges you ridiculous amounts. His workers seem underpayed and mistreated for what they do. I personally spoke with DAVE WEILER in person once, and after discussing my feelings toward the poor service in which was done in my home, he violently harassed me and called me a "bitch." Don't give this place your business. ever. read more

After getting a high estimate for a repair that I wasn't sure needed to be done, I called Weiler. They came out looked at the problem, and fixed it in less than an hour. The charge was considerable less than the first estimate, and it wasn't the high priced repair that the first company told me it was. I would have gotten ripped off by the first company for a repair that didn't need to be done. read more

When it comes to a service provider I always give them a couple of chances before writing a review. I have used Weiler's a couple of times now and I couldn't be happier with the service. The first job was relatively simple, I had a valve blow off the wall in an upstairs bathroom. I called Weiler's and in less than an hour someone was at my door to fix the problem. Cost was $75, exactly what the lady on the phone said it would be. The guy even installed a faucet in our kitchen for us in about 10 minutes, no extra charge. The second time they came out was for a more serious matter. We had NIPSCO out to check our stove, as we were getting a strong natural gas smell. They found a leak in the basement and locked out one of the valves. Weiler's, again, came out the same day and fixed the problem. Like before they sent me a bill after the service, unlike other plumbers in town whom I've had to hand a card number over to right then and there. This last time, we needed to have our sewer snaked. Like I have done a few times now, I called Weiler's and got a price over the phone. Just to do my due diligence I called around. Not only did they beat everyone else's price by about $200. They also beat the time needed by about an hour as well. So, as I was quoted over the phone, 2 guys showed up, they carried in a large drain snake ($65), they spent 1 hour clearing the drain ($60per guy=$120). I received my bill today for $185. I would recommend this company to anyone and will in the future. Keep up the good work guy, if you read these! read more

Have used these people several times and loved them. Called about 3 weeks ago to have them check a heat tape. They were rude and told me I should of called sooner they were just in my area. They would let me know. Never heard a word from them!!!!!!!!!!!!!! Hired someone else!!!!! read more

Terrible, unhelpful, over-charging plumbers. No customer service.

Came out same day I called. Courteous, honest, reasonable charges. Would definitely call them again when needed.

I have used Weiler a couple times now and the guys that came out did a great job, but told us it would be a certain amount, then when we get the bill its $60.00 more than what they said. They were there maybe 40min and charged us for 11/2Hrs. I called the office and explained that we were told it would be a certain amount. The lady on the phone should not be doing customer service, she treated me like I was lying and said fine I will have to call the service men. Well she left me a voicemail, she was snotty and said we discounted you the $60.00. I called to pay and explained again to her that we were not denying the charge of the Auger or the 1hr service. We were questioning the 1 1/2 Hr service we were charged, when they were only there 40 min. We understood we had to pay for 1hr. She stayed silent, she was bothered by my call.. Please if you want people to continue to use your business, you have to have excellent customer service. I will continue to use them, but will pay when they are on site and not get billed. read more

The main sewer line in the crawl under my house ruptured. I called them they had a crew to my house within 2 hours and had the problem fixed in about an hour. I was expecting a huge bill and was so surprised that it was under 200.00. Everyone I dealt with was pleasant, professional and most of all honest. This is the only company I will use from now on for all my plumbing needs. Great Job!!! read more

I have been using Weiler Plumbing in both my home and my businesses for three years straight for a minimum of fifteen times. I had been using another local provider who made me unhappy. I called Weiler and they were there within the hour after I fired the other guy! They always respond as quickly as I need them to - I don't mind telling them if it's not an emergency and I think they appreciate that. I haven't met one employee I haven't liked - Dan, Dennis, Karl, Cody, Dave and, yes, even Rob! They are professional, CLEAN, fast, thorough and don't take advantage of me. I trust them whole-heartedly and so should you! read more

Weilers plumbing is the worst service possible. I called and asked if they offered free estimates. I was told yes and so someone came out to look at my water heater which had broken. Prior to his arrival I had turned off the water and gas to the heater. He asked who turned it off and I said that I had. After I prompted him he said that the heater was broken and I needed a new one. Approximately 3weeks later I received a bill for $80+. I called the office because this was supposed to be a free estimate and then was informed by some woman that they don't give free estimates. Also, the bill stated that the problem was a safety valve. It was not as water was pouring out of the top. Subsequent bills have a hand written addition as to the problem but only after I told them what the problem was. These people are really bad! BEWARE!! I refuse to pay the bill based on the free estimate they originally stated to me over the phone and I have video showing the problem. Don't use these liars!! read more

Charged more than was estimated and took a week and a half to call me back. I had to call 5 times!