He's an excellent plumber. This is the second time I've had him out. I highly recommend himread more

David responded on a Sunday evening with a quick response and quote. He and Riley came out for a…read morequick install on Monday afternoon. Fair pricing and professional service. I was very pleased with the service. Thanks Guys!

NEVER HIRE THIS COMPANY UNLESS YOU WANT TO GET RIPPED OFF!!…read moreI had to have a line in my basement hydro jetted, it was approximately 5-6ft from utility sink to drain in floor and it took the plumber about 30 minutes to complete. I was charged $764.20....when I called the office to ask about this, the woman said, "Well if you thought it was too much why did you tell him to do it?" I said because water was pouring through the drain and flooding my basement so what was I supposed to do?? THEY OBVIOUSLY SAW AN OPPORTUNITY TO RAISE A PRICE ALMOST DOUBLE OF OTHER PLUMBING COMPANIES!! I have since checked with other REPUTABLE PLUMBERS and was told it should have cost between $350.00-450.00 tops! PLEASE NEVER GIVE THESE PEOPLE YOUR BUSINESS......

Great Service, Fair Price, and Super Professional!…read more I'm really impressed with this company! I called them about replacing my water heater, and they had it done the very next day. The technician who came was super polite and knew exactly what he was doing. He explained everything clearly and made sure I understood the process. What I really appreciated was how they kept their word and stuck to the original estimate. There were no surprise charges or hidden fees--just honest, straightforward service. The replacement was completed quickly, and the quality of the work was excellent. One of the things I really liked was that their service fee was much lower than other companies I looked into. They were transparent with pricing and provided great value for the work done. It was honest, straightforward service at a very fair price. It's rare to find a company that's this reliable, professional, and affordable. I'll definitely be calling them again if I need anything in the future, and I'll be recommending them to my friends and family. Highly recommend if you're looking for great service at a reasonable price!

Excellent service and quick responses! Eric did a great job installing my shower system…read more Very knowledgable staff & would definitely recommend.

Had the first listing over to clean the drains on Saturday - they used about three different…read moremachines to clean the drains and snake under the toilets. Kept hearing a loud sound like they were hitting cement under the house. Before they left we were quoted $7800 dollars to repipe from the upstairs in the house to the street. This did not sit with us very well - so we went online and checked out yelp.com and read all of the reviews for them - not good. Looked further down the list of recommended plumbing companies|plumbers. Well we Chose MR. ROOTER PLUMBING OF NORTHWEST INDIANA - Very Professional, Very Reasonable, Honest and pleasant to speak to and paid a much better price and actually felt the fibrating of the ground outside which the other guys said they could not get very far with their snake - we were lied to. The cost may not have been much but all that they did was go back and forth to their vans and come up with that cost of $7800. WE RECOMMEND MR ROOTER PLUMBING OF NORTHWEST INDIANA - WE ARE VERY HAPPY CUSTOMERS FOR THE PRICE WE PAID. OH AND THEY DID CLEAN UP AFTER THEMSELVES BEFORE THEY LEFT. HIGHLY RECOMMEND MR ROOTER

Came promptly to address our problem and solved it for us. Charged a very fair amount.read more

Disappointed!! I had them out to repair something that was…read moreunder warranty. At my house for less than 40 minutes and my total for labor was $250!! That's over half of what it cost me to get the sump pump installed brand new. I was shocked!! When I asked what their hourly rates were I was told the price is based on the job done. Calling did no good. I was told there's nothing that can be done. I will never call Hines for anything. Under warranty or not, I'll figure it out before I call them back. I'm upset over the cost for the work done and the time it took. If this is what it costs maybe upon calling they should disclose that the labor will cost me $250 flat rate. Wish the job would have taken 3 hours, I'd feel I got my money's worth.

I don't know what happened to this company. They used to be my go too, but last couple times I've…read morecalled them they don't show up even with a confirmed appointment time and date. When you call them back they always give some excuse why they can't come. I recently called one last time to see if I could get someone out I made an appointment and they didn't bother calling or showing up. I'm not sure how they stay in business. What a shame they used to be so reliable.

Dug a hole to fix my water line. It's been 4 weeks and nobody has come back to finish the job. All…read moreI have is a 6 foot deep mosquito pit filled with water and a mound of clay in my yard. They also cut the brand new timber under my new skirting that I paid 2500 dollars for instead of just removing the whole piece and putting it back when done. All for a short cut.

Rivers is very responsive, honest and dependable. His knowledge on everything that needs to be…read moredone makes me feel comfortable, knowing I have someone I can call for things that need to be done. He repairs leaks, removes standing water and helps with sump pumps. I don't need to purchase a home warranty program when I have Rivers! Thanks for all you do. You have things to be done, you will not be sorry when you call Rivers!

Blue-Collar Handymen: Good for cancelations, reschedules and no-shows. They never even made it out…read more I texted and call the business with no response. Thanks River! Good job guys! Unprofessional. Unreliable. Very disappointed! 0 stars.

Main drain clog, for starters the tech arrived after the scheduled timeframe due to other projects…read moretaking more time than expected, overall the tech was great, he had to remove the toilet to rod out the drain pipe because the ridding machine wouldn't fit through the crawl space access, he discovered the toilet flange was starting to deteriorate so he recommended sending a plumber to replace the flange. The tech took care of the clog and cleaned up after him self, final cost very expensive even after the coupons. The Plumber showed up a couple hours later (while everyone was sleeping) and replaced the flange and 90° fitting in the crawl space (very noisy) and reinstalled the toilet, the price he quoted was shocking, it seemed strange that he was able to negotiate the price down to $575 which was still very expensive. Overall complaint would be cost and the plumber left a bit of a mess, he left the toilet bolts long and didn't reinstall the bolt covers.

Everything went extremely well. Roger very professional and obviously very experienced. He was…read morecourteous, and did it all in less time than I expected. Would definitely call them directly in the future.

I want to pay a huge complement to Summers of Chesterton, Nicole P, Tiffany W, and John D helped…read moregreatly in obtaining my rebate from NIPSCO. These wonderful people treated me with respect and care. I was confused on how to complete my paperwork and Nicole P and Tiffany W went out of their way to help me get my paperwork completed and that resulted in a $1,500 rebate. I am now a lifetime customer of Summers. Thank you so much!!

Had a technician in for our yearly furnace maintenance- on our 18 month old furnace- and was shown…read more"pictures" from the blower motor with thick dust and from the ductwork showing drywall pieces. The only problem?!? Our ductwork was cleaned right before we got the new unit, we've had no drywall work done since then, and we change the air filters - that they told us to use- every 2 weeks. So, after I turned down a $1400 duct cleaning and an $800 blower motor service, the technician got an attitude, packed up his box and walked out of my house. Didn't turn off lights, close the door, nothing. Not impressed

Highly recommend! Came out in less then 24hrs and got the problem fixed and charged a very fair…read moreprice. Great service, clean , kind and very professional. Will definately be my 1st choice if ever in need of work.

These folks are super ethical! I'd requested a quote earlier today, and was quickly sent a message…read moreasking for a little more info. I replied back with a picture detailing the issue. The guy who replied, gave me a suggestion to check something that is normally the issue. Sure enough, I was able to use his suggestion and fix the issue myself without having to have him come out and do that very thing. I truest appreciate the way that they were able to assist me, and didn't want to waste my time or money. Such a blessing!!

Mike did a great job, reasonably priced, and I would recommend him for your plumbing needs. Five…read morestars.

Mike replaced my water heater today. He responded to my call quickly, and was able to complete the…read morejob the same day I called. He was very professional, friendly, conscientious, with good communication. Overall a great experience and I will call him again if I have e another plumbing need.