Overall, the product looked good. However, I specifically requested not to sew the pockets closed…read more They made the "executive decision" to sew the pocket closed without contacting me to talk through the options. In addition, the cost of the work came in higher than they quoted due to thread count, which was not discussed at the time of the order or throughout the process. When picking up the bags, again, it looked great but not what I wanted or expected on the pockets or the price, and they did not seem to care or wish to resolve the issue.

Just picked another order of T-shirts. Great service, reasonable prices, and a huge selection of…read morematerial for shirts, jackets, caps, etc. We've been ordering from them for years and continue to be pleased with the business. They can do also all sorts of engraving, embroidery, etc. We've had our logo printed on umbrellas for our patrons, plaques for our award banquets, etc.

Recently ordered new team soccer jerseys for our club, Breakers FC. Service by Alexis was…read moreexcellent. As a repeat customer, I found Alexis and the Soccer Factory Team to be super-helpful, flexible in working with me on logo placements and size, choosing a jersey, picking out a color, and recommending jersey size allocations. Pricing was affordable and response rate was within hours. I will be sure to place a 3rd order with Alexis and the Soccer Factory next year too!

I ordered a jersey and paid for three day shipping , took 5 days to get here so I did not have it…read moreon time. Their customer service person told me orders after a certain time don't count till the next day and then there was "processing time". It was a blank jersey. DO NOT recommend. Will not shop here again

Love this facility. Staff is always friendly and helpful. Our son is 9 years old and has been…read moreplaying baseball since he was 4. For the last year, we've been getting hitting lessons from Coach Collin and have seen such an improvement with his hitting. Coach Collin is great with our son who is super competitive with himself - Collin knows how to motivate him and our boy truly looks up to him and looks forward to lessons each week. Collin shows a true investment in the kids and the outcome shows. Facility is always clean, functional, and fun.

Very nice facility. All machines work great, easy to use. Kids love it! Great selection of baseball…read moregear too.

Sales prevention is a pervasive disease , it raises its ugly head when a company has no competition…read more. 4 sales prevention specialists brow beat me on simple school logo designs and at the end of the process Informed me it would take 2 weeks to design and print a school logo in house ! Luckily I have a choice so I left . Sales prevention was a success for Brammers today in my case .

I'm so glad this place exist! I've ordered several customized printed tshirts from here and I have…read morealways been satisfied. I love that they don't have a "minimum" amount of tshirts or money to place an order(like online in custom-ink); I've only made orders of 2 tshirts. Surprisingly, the customer service skills of ***ALL*** the employees are lacking. But the products and the competitive prices, make up for the bad customer service; that's why I gave them the full stars. I will absolutely keep buying things from here!

I love the selection. Great variety of items for the entire family from everyday needs to…read morespecialized sports and other outdoor activities.

I've always had good experiences at this location, but my interaction with Marcelo at the gun…read morestation was frustrating. I was looking for gun accessories as a gift and asked if he could check for stock. He quickly said they didn't have any and didn't bother to check the computer. Ten minutes later, I found them myself--over 10 in stock. When I pointed it out, he just shrugged and said, "Sorry." This lack of effort and dismissive attitude made for a disappointing experience. If you need assistance, don't ask Marcelo

Omg just left and the young boy working there acted like my questions about the sizes and products…read morewas annoying! I had to look up information myself and he was extremely unpleasant in his tone...

A must stop for all of you diehard swimmers out there. If you're having a hard time finding the…read moretraining gear & swimwear I highly recommend D&J's Sports in Tomball. P.S. check out their Facebook page for monthly specials!

For the love of god...please learn to greet the customer when they walk in and not ignore them. I…read morewalked to the back of the store looked around and walked out. I was ready to spend some serious money, but first impressions are very important to me.

Amazing service, wonderful employees, specially tully he was wonderful help! Sergio and Jose were…read moreso kind and amazing, would definitely shop here!!!

Not a place for us to shop anymore. They took out a wide variety of men's selection. Sadly, so did…read morethe service, you don't see anyone in the store, they are either out in the back or busy with something else. The value is beyond me. Some of these shoes are priced higher than at the malls. Not the store for us anymore-

Pretty store, but there are surely no bargains to be had here…read more Prices were outrageous - a $5 savings over retail on a pair of children's shoes? That's it? I spotted a pair of kids' Converse shoes in the Clearance section - marked down to $40. But the tag on the box listed suggested retail at $40. That didn't seem like a "clearance" price to me. Limited styles and choices for children, which is what I came here for. I was in and out in a flash, it seemed. Once I saw the selection and the prices, I knew there was nothing here for me. Didn't check out the women's shoes, but as I walked to the exit I noticed that the prices on men's shoes weren't anything to sing about, either. Disappointing.