I don't know what is happening to the Houston Garden Center on Tomball Parkway off Highway 249…read more I've been shopping there for years, but my recent experience was very disappointing. On July 2, 2026 at around 8:00 a.m., I selected a shrub that was clearly marked at $30 (half price). When I got to the register, I noticed I was being charged $35 for the plant. I politely questioned the price and even told the cashier I had taken a picture of the sign showing it was marked at $30. Instead of offering to help or calling a manager, the cashier seemed completely uninterested and simply pointed toward the building, telling me to speak with the manager myself. I asked if she could please get the manager while I went to take a picture of the price, but she made no effort to assist. I then found the manager and took her to the display. The sign clearly showed the shrubs were priced at $30, and every plant in that section was the exact same variety. The manager told me the plant was probably misplaced and refused to honor the posted price, explaining that she was a new manager and could not do that. For a difference of only $5, I expected much better customer service. A business that values its customers would have honored the advertised price or at least made an effort to resolve the situation. I've always enjoyed shopping at this location, which is why this experience was so disappointing. I hope Houston Garden Center takes customer service more seriously in the future and ensures that prices are accurate and that employees are empowered to resolve simple issues professionally.

Good selection of many shrubs and plants. Plenty of trees. Reasonable prices. Easy check out…read moreprocess.

I searched around for MONTHS for a company who would install a large Italian fountain that was not…read morepurchased from its store. I finally was referred to Garden Accents by a handyman and could not be more pleased with their expert skill and customer service. Stephanie was very helpful and clearly outlined the steps/ cost to repair and install the fountain. Anthony (her husband) and his assistant had to drill a new hole in the fountain, add another piece to make it functional, and set it up beautifully! I couldn't be more pleased having this lovely fountain fully functional, from being in pieces in my backyard for six months. If you are looking for a company that is extremely knowledgeable on fountain installation, operation and maintenance, this is the place!

****please see update below before you purchase from this company*****…read more I've purchased 4 fountains and statue from this company. Worst customer service ever. Stephanie and her family, Jeannine and Bob own this company. Stephanie, apparently allows her husband to control her customer service at her company. Stephanie is young but she will realize in time that her husband is not an asset but a liability to her families company. I will never buy from this company again. This company is having some financial difficulties right now...it is winter and the Covid-19 Pandemic. I purchased a fountain from them on Monday, Dec 07 and picked it up...(no, offer for delivery) on Tuesday, Dec 08. I put this fountain together myself. No offer from the company after spending $350.00 for a small fountain. My spouse and I have spent over $1500 with this company. Apparently no respect for good customers. I put the fountain together perfectly...all by myself. Again, no offer from the company to assist. "Horrible customer service". I called the phone number given to me and who answers....Stephanie's horrible husband. He couldn't have been more rude. His response to me was that there was going to be a charge of $250...then reduced down to $150 ....then reduced down to $75. He stated that minimum charge would be $75 for simple 10 minute leveling of the fountain. Very simple process that requires pennies or plastic leveling tabs. However, he went one step further to state that if he had to put the fountain together again then it would be $150.00. What an incredible asset to this company. NOT. I'm 5 miles from their store. They could easily have stated that they would come over for a good customer that has purchased 4 fountains/statue from them and that they would do this for free. Again, it's a 10 minute fixe for a professional. And, again, I've spent a lot of money on this company. Stephanie calls me and tells me that she can offer me a substantial discount on the fountain. This tells me that the company is not doing well financially....and, of course not, it's winter, Covid-19 and a poor economy right now. I felt sorry for the company since I've got more money than anyone should have right now. I've no had no financial problems during Covid-19, in fact I got a 15% raise during this time. I thought as a "goodwill" term that I would buy from them because I liked Stephanie ... not because the price was incredible. It actually was higher than the price I had paid for the large fountain that I had purchased prior to this one. Her husband is a technician for them. Technician may go to far. I'm not even sure if he has a college degree. All, I know is that he mistreated an exceptional customer who was doing them a favor. And, he felt this would be a good way to make some extra money. What a joke. And, what incredibly horrible customer service. I have done hiring at my company and I would never hire this guy. After speaking to him for 30 minutes on the phone, I realized that I had made a huge mistake speaking to him. He even stated "how did you get our personal cell phone number"? I told him that Stephanie had given me that phone number. Is this customer service? If you need to hide something, then I can fully understand that question. I will never use this company again and I urge all customers to never buy from this company again. Stephanie, Jeannine and Bob (Owners) are incredible. I called Jeannine, (Stephanie's mother). She apologized profusely for her son-in-law. It is only because of him that I urge everyone to boycot this company. I haven't even received an apology from Bob or Stephanie for the husband's actions. If they plan on a retraction of this review or additional business from my family, then I expect a sincere apology and a discount on the fountain. Otherwise, I will use every review site possible to disparage this company. My father is a lawyer and County Judge. At 79 his is still on the Texas state board and is still a Judge. He is stating that a lawsuit would be the only way this company would be forced to understand the way I feel. He feels that a lawsuit would be the best avenue to let this company know how serious we are about the problems with their son-in-law. He is absolutely horrible and should never be allowed to answer their phones or have anything to do with their company. He has absolutely no customer service skills. I'm ashamed for Stephanie. She can do better. She is such a sweet woman and has obviously married someone who can cause her problems....as he did with me. Again, I'm only 5 minutes away...and this could so easily have been taken care of by offering to come by and level this fountain for free. To state $250...then $150...then $75 says a lot about him. Stephanie, I hope he has a real job. And, please don't allow him to ruin your family's business. I wouldn't allow my spouse to do this either. JUST SAD!

Very nice store packed full with clothes, jewelry, homewares, gift items, you name it. Mostly…read morewestern flair/themed (as the name would suggest). Staff was helpful and place was quite busy on a Saturday afternoon. Boutique-type store so you are surely looking at unique, not mass-produced items.

Just a delightful adventure!! Things are a bit pricey but…read morethis is a boutique and they have up scale merchandise... The owner and her staff are so very helpful and friendly..if you are looking for yourself or a gift for someone special, you will not be disappointed

Always great and professional service, very helpful and courteous…read more Every time i go in there is always a nice warm welcome.

I'm writing this review to bring serious attention to an ongoing issue at both the Bridgeland and…read moreTomball Tractor Supply Co. locations regarding the use of the pet wash station. Every time we've made the effort to drive out -- often 30 minutes each way -- with our baby and our dog, we've been met with repeated refusals from employees to use the pet wash. The excuses vary each time: "It's under maintenance," "We're about to close," "Someone else is using it," or vague reasons that feel more like avoidance than valid operational concerns. On several occasions, we weren't even allowed to check the pet wash ourselves to verify the claims. It's extremely frustrating and frankly feels like the staff simply doesn't want to deal with customers using that service. As loyal customers who have chosen TSC for both pet supplies and convenience, it's incredibly disappointing to receive this kind of treatment -- not once, but multiple times, across different locations. The lack of accountability and consistency in customer service is unacceptable. I hope this review brings this issue to the attention of store management and the corporate team. The pet wash is one of the advertised features that brings people into your stores -- please ensure your employees are trained to either provide the service as promised or communicate honestly and respectfully with your customers.

A very helpful team led me through the replacement plants after the freeze and helped me with the…read morecertain sunlight constraints my area has. A wonderful experience and affordable too!

From the owner: Our plant and tree nursery caters to landscape companies in the Houston area. We offer wholesale…read morepricing on plants and trees in addition to mulch, bull rock, corrugated pipe, T-posts and fertilizers. Our plan is to be your 1 stop shop for all of your landscaping needs.

commercial orders only. Must have a commercial account. Don't waste your time. There's a 100 signs…read moreposted that they don't want the public's business.

Awesome selection! Great prices! We come here two or three times a year. I really like all the…read moredifferent oaks they have. The kids like to smell all the flowers! We will be coming back!

I was in the store last weekend and Autum the cashier is a very rude little girl. after itild her…read moreshe was rude she ran off with fake tears. her mother works there so they lied and defended her. she had no business waiting on customers. if they heard the audio they would hear her arguing with me. that's not how you treat a customwr that has been going in that store for 10 plus years. then the mother lied to cover for her daughter due ill behaved little girl. SHAME IN ALL OF THEM. very disappointed also with the quality of the flowers they were dried out and over priced.

Shocked at how busy this place always is on weekends. Expensive plants, citrus, and fruit. Can find…read moreway better prices at other nurseries such as JRN. They had two loquat trees there and both were covered with dirt or soil or something. Leaves and branches all nasty covered in dirt. No idea what's going on at this place.

Adorable place filled with whimsy. They have an awesome array of plants and planters. I'd say…read morepretty comparable to every other plant shop in the area regarding prices. The staff was super nice and charming. Although the store was very small, it had multiple groups of people come in while we were there. I can imagine they sell out inventory like crazy. We will be back to see what's new!!

Completely obsessed with this shop! So cozy and dark…read more Beautiful plants and so many different choices! Ended up with two air plants. They're so beautiful and the women working there was really nice & knowledgeable.