Absolutely love this store! Came here for looking for pants for an upcoming hunting trip...the…read moreselection of women's pants is off the charts. I'm 5'9" and it's so nice to find pants in tall lengths. The displays were easy to shop, and I was asked serval times if I needed help with anything. Aside from the great clothes, the customer service is honestly what will keep me coming back. Amanda is fantastic! She has great product knowledge and helped me find the perfect pants for my trip. I can't recommend this 5.11 store enough!

Received two pair of 511's at work. Not the correct size and tried to return at the 511 store…read more They seemed confused that someone would return or exchange items. The front desk person knew nothing and the lady had no desire to help. She made a call and said no thanks. Not sure how 511's can't be exchanged at 511 store. All other major brands allow it and she said I should shop online. I mentioned that we didn't need stores like hers if we all shopped online and that didn't concern her. I will not be back.

Stopped into Dicks Sporting Goods when Academy wasn't able to or willing to assist me and was…read morepleasantly surprised. We avoided Dicks in California because of the prices, poor service and lack of sporting good items that we actually use. Well, Dicks here in Texas is completely different. Outstanding customer service from the employees and Dicks actually had sporting equipment that we actually use. First off, I needed to have by tennis and racquet ball rackets re-wrapped and the staff was more than happy to assist me with this. It addition to this, they had a really good selection of fishing equipment to choose from which is always a plus for me! Dicks also had a good selection of darts, flights, boards and accessories for me and my wife to choose from. They also had a giant selection of Pickleball paddles and accessories along with a couple of staff members who are very well acquainted with the sport and able to provide some great advice in choosing a set of paddles. We were really impressed with what Dicks had to offer and will definitely be returning when we need to purchase some kayaks.

I was looking for some compression socks and was using Yelp to find a local sports shop and Dick's…read moreSporting Goods did not appear in the search even though I was parked in the car park. This location being fairly new gave me the opportunity to look around for 1. my compression socks and 2. for a sale on Golf equipment. The staff was very helpful and provided me with a tape measure and helped me find the right size of the product I was looking for. Perusing around the store, it offered a similar layout to other locations I have been to so nothing new and exciting, but it is great to have access to the store between the city located South and country to the North.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

I ordered a knife. It arrived and was beautiful. After a wee while the scale broke. I sent it back…read morelast Oct to get it fixed. They shipped it back to me in Dec. unopened the package and it was still broken. I shipped it back with a note. Since then, they won't answer the phone. No returned calls from messages left. No reply to emails. I show they signed for the package in January.

Does not respond to calls or emails. paid for the item over a month ago with no response, tracking…read morehas said awaiting shipment for over 4 weeks. FRAUD - DO NOT PURCHASE FROM HERE

Perusing the aisles and they do have a handful of good stuff. Camping, hunting, fishing, you name…read moreit they have it. We enjoy coming here as they are not really busy. Service is great here too, staff are available to answer questions. Value for the price is a bit high on some things.

Just used 2 gift cards at Academy for shoes & a pair of pants. The system wouldn't accept them, so…read morethe cashier said the manager's name & he rolled his eyes & started helping other customers instead. I almost just walked out... But after helping a few customers he finally asked what the issue was. He said push the red button instead of the green one. It was a quick easy fix. if he had just assisted and not rolled his eyes. VERY unprofessional.

For the love of god...please learn to greet the customer when they walk in and not ignore them. I…read morewalked to the back of the store looked around and walked out. I was ready to spend some serious money, but first impressions are very important to me.

Amazing service, wonderful employees, specially tully he was wonderful help! Sergio and Jose were…read moreso kind and amazing, would definitely shop here!!!

Sales prevention is a pervasive disease , it raises its ugly head when a company has no competition…read more. 4 sales prevention specialists brow beat me on simple school logo designs and at the end of the process Informed me it would take 2 weeks to design and print a school logo in house ! Luckily I have a choice so I left . Sales prevention was a success for Brammers today in my case .

I'm so glad this place exist! I've ordered several customized printed tshirts from here and I have…read morealways been satisfied. I love that they don't have a "minimum" amount of tshirts or money to place an order(like online in custom-ink); I've only made orders of 2 tshirts. Surprisingly, the customer service skills of ***ALL*** the employees are lacking. But the products and the competitive prices, make up for the bad customer service; that's why I gave them the full stars. I will absolutely keep buying things from here!

Ordered a handgun and shotgun online and was refused Delivery unlawfully. I have two homes. my…read morebilling address for my credit card is One home, and I live in the other home and it's on my drivers license. I was refused because I did not have my billing address on my drivers license. Also by law, I'm supposed to be able to provide additional documents to prove residency, but was not offered that chance, just a blanket no. I will never shop at academy again and I recommend you do the same.

The young man working behind the firearms counter needs to learn customer service. I get it, some…read morestores don't like when customers dry fire, but there's a right way to talk to customers and a wrong way. I certainly won't be buying any firearms from this location. I don't appreciate being disrespected.

Located in a great spot in Conroe. They have a good location and a great selection of guns and…read moreammo. Weapons are decently priced but I came here for a different reason. The customer service is way above par. The owner is willing to figure out what you want and get it for you. Also, I brought in an old revolver that my uncle used as a ranch pistol. I now use it as my land pistol and carry it everywhere while on the property. The cylinder kept jamming and couldn't figure out why. Took it to these guys and they fixed it right away. I figured at least 100 dollars. Nope, he said free of charge. The owner is a great man and said, "it's just nice to see the younger generation taking care of their elders heirlooms". Recommend this place highly.

No bullshit gun shop in a shitty part of town. Great gunsmith. Good guys. Bought an 80s model 870…read morefrom them at an awesome price.