Walgreens at Millersport Hwy. pharmacy is a nightmare!!!! I have had my prescriptions there for…read moreover 20 plus years. I have recently encountered deplorable customer service at their pharmacy! Not only rude but downright NASTY!!!! Not only has this employee been nasty to me but my husband warned me that she is a nasty individual! I wish I had her name as I'm reporting her to Walgreens Corporate office. I will not step a foot in that store again! I will be switching my prescriptions to another pharmacy! will not step a foot in that store again. I will be going to another pharmacy !!!

app is great at reminding me when my meds are due...It's there when I need it…read more. Some are not available .. and app will tell me if it's unavailable

I never thought I'd give a CVS 5 stars (always disliked carpet in stores), but here we are…read more I visited two days ago to fill my dogs' prescriptions because US generics are cheaper than in Canada, where I'm staying. Dr. Asifur Rahman was incredible. He helped me after my US vet sent the prescriptions to my home state pharmacy, patiently worked with my vet over the phone, and got my six-month order filled immediately despite juggling other customers. Trinh, the tech, was also great--she shared a story about her dog's illness, and we bonded over that.

Unfortunately, when I arrived to pick up my printed items over 30 minutes following my estimated…read morepick up time, I was told that "the system was just receiving the orders now." I explained that on my phone, it states they are printing. This employee informed me that they had been busy with customers and would get to my items "whenever they had time to step away and do so." But, from a customer's perspective, managing to step away and tend to my order was the employee's job to do between the time that I placed my order and my estimated time of pick up. I found this response to reflect poor time management skills and an issue of understaffing. Conversely, another employee with dark hair asked me if there was anything he could do to help me, actually tending to my order despite the busy state of the store. Frustrating customer service experience.

It's annoying that the pharmacy close everyday from 1:30 to 2:00 for lunch break for ALL of their…read morepharmacy staff. Why not take staggered breaks like the rest of the retail businesses in America? They don't even put a sign up to alert customers.

Cool Vaginal Secretions! Is what I say to girls that get excited over me…read more This is actually a Target store which is pretty busy and sometimes hard to get into depending on the Day and The Time. The CVS is inside it and is basically just the Target Pharmacy with the CVS Banner on it and it is a good Pharmacy although it's really expensive but the good thing about it is that if you happen to be in Target and you need some CVS stuff then it's all in one go. But if you want to come specifically for the CVS then I totally wouldn't do it if I were you because having to come to a Target just to get your Pharmacy stuff could be really annoying and having to deal with all the Target crowds could be a little bit of a waste of time for you especially in this Plaza cuz it's right on Niagara Falls Boulevard which is one of the busiest roads with one of the busiest malls and I would just steer clear unless you happen to be shopping at the Target. Barbie says: CVS must stand for Carries Various Sundries. Their prices are usually expensive, but if you sign up for the rewards card, you can use different coupons to make things more affordable. This place has my favorite hair ties.

I've been going to that store for years and since Covid, the star has really deteriorated with all…read morethe items neatly stored on their shelves. Today I went in there and everything looks so neat. Must be under the new management. All the clothes were folded neatly on the shelves and it didn't look like the super flee

Grover (the pharmacist) is the worst! I tried to explained to him that I have a defective inhaler…read moreand he had to leave because he's been "off work" for 2 minutes. (seriously) No explanation for the bad inhaler for asthma. AVOID

This Walgreens is on Niagara Falls Boulevard and Robinson Road. I know, outside my usual radius,…read morebut there I was looking for some mints. I pulled into the parking lot, which is big and has big parking spaces too, normally I would not comment on that, but they really are big. This is a super clean Walgreens, and perhaps it recently opened, at least it looks brand new. They have all the usual Walgreens stuff and then really nice staff. While I don't find myself out here often, I'll stop in again if I am in the area.

Extremely rude and unwelcoming pharmacy staff…read more Every time I've dealt with this Walgreens pharmacy, the customer service has been disappointing. The staff rarely greets you when you approach the counter, and you're often left standing there wondering if anyone is even going to acknowledge you. The overall attitude comes across as irritated and unwelcoming. They frequently seem to have a "don't bother me" expression, ignore customers waiting to be helped, and will huff, puff, or act annoyed when you ask a question. Asking for clarification shouldn't feel like you're inconveniencing the staff. I understand that pharmacies can be busy and stressful, but basic courtesy and professionalism should still be expected. A simple greeting, acknowledgment, and respectful response would go a long way. Unfortunately, the consistently poor attitude makes going to this pharmacy an unpleasant experience.

My prescription was sent in and I received a phone call right away asking if I wanted to pay for it…read moreover the phone and would I like it delivered. It has been almost three weeks. When I called after two weeks I was told that it was almost done. Now I sit on hold for over 15 minutes on hold to be told they need my credit card again because the label was shredded and never filled. Very poor customer service.

A true family feel and terrific service, awaits you here at Brighton Eggert Pharmacy. They get to…read moreknow you and yet have all the modern tech helpers for you. Texts, Personal phone calls, Website, recorded calls letting you know your meds are ready. They have a post office, Fax, Copy and all types of necessary items usually found in a drug store. They have a gift for every occasion as well as CBD and compounding for specialized needs. I drive from East Amherst to go there. It's an old-fashioned neighborhood Drug Store.

We had a need for a needle and thread. My BIL said he thought Walgreens might have a small kit…read more As soon as I walked in, I stepped up to the counter for staff assistance. Staff did not know and called on his intercom. The answer was yes and he sent me to the aisle. I found a few different kits that would be successful. I bought one and was on my way. Parking lot outside. The kit worked out fine. Ten needles are already threaded with various colors.

This review is for the Pharmacy specifically, and for the Walgreens app…read more This pharmacy used to be open 24/7, which was a dream for anyone who works odd hours. I happen to work overnights, and ever since the Covid Era this pharmacy has had limited hours and staff. I used to be able to pick up my prescriptions before or after work - but not anymore. Now, they're closed when I wake up for work and they don't open until three hours after I get out of work. Because I am an adult with a life and other obligations: it is difficult for me to get to Walgreens to pick up my prescription at the very moment it is ready. I recently went into the pharmacy to pick up a script that the app said was ready and - they had cancelled it because I 'did not pick it up in time.' This is not the first time that this has happened to me. I promise I am not lazy, it is just impossible for me to get there the same day. If I have to wait a couple of days - screw me, I guess, because then the prescription has been cancelled and I have to wait 45+ minutes in the store for them to fill it again. On my most-recent trip, the cashier was...and I'm sorry to say this, but I didn't get her name...a hood-rat looking young woman. She had a bad dye job, too-dark makeup, and a nasty attitude. I'd ask her a question ('How long after a prescription is ready do you cancel if it it isn't picked up?') and she'd respond with rolled eyes and an unrelated question ('Did you wanna wait for it or nah?') She mumbled a lot, too: not just to herself but also while speaking to me. She was barely audible, except when I said: 'No, don't bother filling it, I'm not waiting,' and I turned to walk away. Then is when she SCREAMED: 'Well that was rude!!!' Oh, I was rude? For expecting to pick up my prescription that the app said was ready & waiting to be picked up? Alright, then. I filed a complaint about her on the Walgreens site. I moved my prescriptions elsewhere. This pharmacy is a joke. The app is annoying. You can either enable or disable notifications. If you don't enable notifications then you aren't notified when your prescriptions are ready. And a lot of times, you'll get a 'Your prescription is processing' notification, then a 'Your prescription is ready' notification immediately followed by a 'Your prescription is delayed' notification - and then no further notifications, so you have no idea whether your prescription is ready or or not unless you call the pharmacy. I've called the pharmacy - the typical wait time to speak to a live human (not even a pharmacist - just a cashier) is one hour. And If you do enable notifications then you will be notified when your prescriptions are ready BUT you'll also get notifications for when sunscreen is on sale, or what Memorial Day groceries deals are happening, and MORE notifications for every other item that is on sale.

** EDIT ** I do not know who reported this business as being closed, or who at Yelp followed up on…read morethis information and approved that change! This business is 100% open. It has been operating during COVID and continues to operate as of today, 1/6/21. My Government backed insurance came and this year my access to certain pharmacies has changed. I walked out of my pharmacy of 20 years after they rudely ignored my questions and pretended I was the problem. I called my Insurance and was given another pharmacy that was within driving distance. This happened to be Family Medical Pharmacy. I stopped in around 1 pm on a week day and was instantly greeted by not 1, but EVERY employee in the establishment! I explained my situation to them and within minutes they were taking down my information, on the phone with my doctor, and providing me a comfortable (and cozy) place to wait. The entire experience was what I had grown up with in small-town WNY. It was friendly, caring, fun, welcoming, safe, and I left feeling like I mattered. About 2 days later I woke up to a missed call and a voice mail. It was from the owner of Family Medical Pharmacy, welcoming me as a new customer and asking if there was anything he could do personally to make my experiences even better! WOW! I can't say enough good about this entire experience. It feels like I just found a new home! Thank you!

Family Medical Pharmacy is what a pharmacy should be. Friendly, personal, always on-time, home…read moredelivery and the best pharmacist and support staff in the area. Takes me back to the days of old when people were friendly and the customer was important. Cannot thank them enough for always accommodating me, under any circumstances. Randy Strauss

This pharmacy was understaffed prior to rite aid closing and now it's just barely functional. Even…read morebeforehand the staff was rude and the pharmacists filled prescriptions when *they* wanted and not when they were do. If there are 31 days in a month and they fill your prescription on the 15th well...you're SOL. They literally shrug when you point that out. I thought that going to the pharmacy was an experience that everyone hated and that all pharmacy employees acted like you were a burden until I switched and realized that it's just this place. Yes, it's open 24 hours which sounds convenient but don't fall for it. It's not worth it.

Out like this Walgreens my only issue is finding things that I've seen at walgreens.com. I'll call…read morethe store to ensure they have it before I trusted myself all the way down there just to find the never had it in stock or the haven't had it in a while. That's annoying. The wait for prescriptions at this location is insane. I had to come back the next morning and still had to wait. Lucky me because people started to roll in and it was not even8 o'clock. It's typically well stocked and a clean store and the customer service is fine. No complaints the wait is just crazy.