I, like most people, chose the big pharmacy stores for my needs, but I come to realize you can get…read morebetter service from the privately owned business, especially like Clarence Pharmacy. Never have any problems here and Kevin always welcomes you and make a point of saying hello. I'm glad I made the switch.

Very clear and helpful explanations for any questions. I tried 3 times to get another pharmacy down…read morethe street to understand my request. Never had a problem with the request at Rite Aid and Clarence Pharmacy took care of it in just one visit. The staff is great. They are kind & friendly and seem to like working there very much. I'm so glad that we are customers now.

Very professional. Fast service and refills .very helpful. Absolutely love the drive thru!read more

Island pharmacy is terrific! Everyone is knowledgeable, friendly, kind, and always helpful. They…read moreseem to have just about anything you might need. It's great to support Island businesses

Returning Customer. Every time I've gone I've gotten nothing but wonderful service. Kristien is…read moreamazing. She was so helpful funny and informative. I met her when I had my ankle surgery over a year ago and I'm glad that she's still there. I recommended them then and I will still recommend them today.

Within the past 6 months have been told by 2 different health care providers that what they were…read morerecommending could be bought on Amazon. I asked: what about Sheridan Surgical? they didn't know. This company is so much better than amazon! for starters, it's a local business, keeping local people employed and the money stays local. The employees are all well-trained so they know their stock (which is amazing in its variety), and take the time to help you with your particular issue. In one instance, their price was less than it was on amazon and i walked out the door with what I needed without having to wait for a delivery. I ddnt bother checking amazon for the other item. Spread the word to your health care providers and keep a local business thriving!

Words can't describe how great this pharmacy is. Always professional first rate customer service…read more They go above and beyond every encounter. Old school approach, although pharmacists are all highly advanced and knowledgeable. Family run God Bless them for competing with the big ones.

I live just a block away and have only been in here a few times, but it's a very nice little…read morepharmacy that's pretty similar to a Rite Aid in the sense that it has a lot of home decor. They actually have a lot of great gift items, greeting cards, and medical supplies. The staff have always been super friendly and helpful any of the few times I have been in there.

Been a customer of this West Seneca Tops since 2009. Pharmacists Heather and Eric and staff are…read moreexcellent with their advice, service and professionalism. Never had a Rx filled incorrectly. Feel like family.

What a terrible customer service experience. To be fair, I've only entered Tops twice to go to the…read more"customer service" desk, but- yikes- what bad experiences. Today the lady at the counter was so extraordinarily rude that I left [something that I never do]. I asked if they offered money orders, and she snarled at me and told me to wait until she was done with the other customer. However, there was no other customer in line... The other time I went, a girl and a guy stood there talking for about five minutes before I was even acknowledged. I was polite both times, and I understand that people have bad days, but.. yikes. I don't want to give Tops less than a "2" because I haven't experienced the rest of the store, but I do know that I'll never go back there.

Called to ask about vision screening so that I can renew my driver license online. This is new to…read moreme, and the staff at Kenmore Prescription clearly and let me know that I need to show up with my driver license and read from an eye chart, at which point they'll upload the completed form to the DMV for me so I can finish the online renewal. $5. Easy. And very pleasant, too. Yay.

i've been a customer for over 25 yrs and never had any problum. they are local. never thought of…read morechanging.

I was looking for a 4 wheel walker, and we went to Buffalo Pharmacy on Kensington and Eggert Rds…read more They called the doctor for a prescription for me, and checked on our insurance coverage. Then a nice pharmacy clerk adjusted the walker to my height and explained the brakes and other features. A very pleasant experience!

So went to go and put in my script for a nebulize. both google AND the store website say that the…read morebusiness doesn't close until 7pm. It''s6:30 and they are closed, no hours on the door (what they do have is 9am- blank space). The employees wouldnt even come to the door or even open it to see what was needed. When they FINALLY did come to the door, they tried to act like they couldn't hear what we were saying!!! Again it's not even 7pm which is when they close. If you don't have to, leave them all the way alone.

This is a great local pharmacy. Since switching in 2025, I…read morehave received expeditious and professional service. The store area surrounding the pharmacy desk has an 'ol small town charm that has been long forgotten in the larger chains.

I love this pharmacy! You will feel like a real person to the staff, not like other big chain…read morepharmacies. I like the selection in the store, lots of fun gift items and treats. A FULL card section. Shannon at the front is so friendly. The pharmacy staff was great too. So patient with me and my 1 year old. Support this great business!