Every once in a while you find a business that is staffed by such exceptional people, that you rate every other business you come in contact by that business and by those people who run that business. There's Matt, Jake, Fran, Nicole, etc. My wife and I have been with this particular Walgreens since about 2003. There was also Andy and Mary taking care of us at this Walgreens location at the time we started here, who were also exceptional professionals. I want to make sure the following is understood, so that there is no doubt in just how exceptional these professionals at Walgreens on Main and South Union in Williamsville are... A couple of months ago, my wife retired about a year before she was going to, because I was diagnosed within the last few months with a terminal illness. It's not just my receiving a terrible terminal diagnosis, but with this particular illness/diagnosis, you become severely crippled first. I can only imagine in my worst thoughts that it's going to be a terrible way to die, especially the unknown of what the future will bring. I'm already losing the use of my hands and my forearms, with other associated medical issues occurring from time to time. So it's now, more than ever, VERY important that all of all of my medications (also per my heart attack in 2018) are filled swiftly, without mistakes and with people I can totally trust for my life and death pharmaceuticals and my wife's medications. These are the people I trust implicitly and my wife feels exactly the same way. When she recently retired, our retirement medical plan (both health and prescriptions) switched companies. The new medical insurance plans also wanted to tell us how and where we should get our pharmaceuticals, which would now be through through the mail! The mail??? I don't have to tell you how screwed up the mail's been these the past few years So when I started to apply for "drugs by mail", because that's what the insurance wanted, I saw how screwed up it was on so many different levels. So I made the decision to stay with Walgreens in Williamsville. With Matt, Jake, Fran, Nicole and the rest of the wonderful people there, I get the correct prescriptions on time with no mistakes. I can also ask questions about my drugs that are answered with my health and safety in mind Does it cost me a bit more to do this, over the plan that my insurance company wanted me to go with, by my not getting mine and my wife's prescriptions through the mail? Not by much, maybe another 12 to 25 bucks a month. But by staying with Walgreens in Williamsville, I'm with the wonderful, professional people who I consider beyond exceptional! Think of it this way... Some people who have the wherewithal to so pay for a doctor service known as "concierge service". This is where you live and if pay a doctor a set amount of extra money per year, so that you can get a hold of them (almost) immediately In any case, how is this any different? Just because I'll pay a tiny bit more a month ONLY because of our pharmaceutical plan wanting us to get cheaper meds by mail. My wife and I see this as an investment in our health. It's also an inadvertent type of payback, in the sense that we're helping to support the people who take such exceptional care of us And if that difference works out to 12 to 25 bucks more per month, it's a pittance compared to the care that is afforded to us by such terrific people. I didn't think it was this little of an amount of money until I looked into it, so I would suggest checking into doing your prescriptions with your personal pharmacy, over getting your drugs through the mail if that's what you've been doing and it's been nothing but a frustrating mess. I consider these exceptional people VERY good friends and the BEST professionals around of ÀNY business I've EVER dealt with read more
