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    Wee Peek Prenatal Imaging

    5.0 (1 review)
    Closed 7:00 am - 9:00 pm

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    Canada Diagnostic Centres

    Canada Diagnostic Centres

    1.5(2 reviews)
    1.3 km

    On May 2 I had a positive COVID test. Given AHS's efforts to determine when I actually contracted…read morethe disease - AHS gave me the all clear (provided I was improving and free of certain symptoms) yesterday. I do have some lingering symptoms and continue to isolate. Today. A doctor ordered a stat chest X-ray for me to rule out pneumonia. The requisition was sent to CDC Okotoks. They called me - asked the appropriate screening questions and asked me to come in for the scan. Upon arrival they informed me that they would not do the X-ray as their company policy is that it must be at least 14 days since the positive Covid Test. They refused service to a senior who requires a stat X-ray to rule out pneumonia. While they apologized, they stated there is "so much misinformation out there". There isn't - in this case what I experienced is: a). Misalignment between CDCs company policy and the directives of AHS and the Chief Public Health Officer. b). Poor screening before they accepted the requisition and called me to book the appointment. And its conceivable that I experienced a lack of compassion and a service ethic. It was also clear that there was a difference of opinion amongst their staff as I overheard "we should do it - its for pneumonia. We can put on PPE". Regardless, I will ensure that I use the services of a more customer focused organization in the future - and recommend others look elsewhere too. Lack of clear company policy, company policies that are out of alignment with Health Orders and a staff that while apologetic - were clearly more interested in getting me out of there than getting me the treatment I required. This doesn't resonate as high-touch, high-service nor compassionate. Unacceptable to me for a firm that is part of the medical care value chain to act as they did today.

    I will say the staff were courteous and professional. I would also like to comment that I was made…read moreto wear a face mask or not have my ultra sound. I do have a valid medical reason not to wear one, I was wearing a face shield which I wore for an MRI 2 weeks ago and this was deemed okay. I was deeply upset with this situation, I did wear a mask which I had to hold away from my face or not have my ultra sound. This was absolute discrimination

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    Canada Diagnostic Centres

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    Pureform Radiology

    Pureform Radiology

    2.2(18 reviews)
    25.6 km

    This new system of sending in your requisition form is an epic fail. It's suppose to make things…read morequicker. Both days I phoned there were 50 other people on the line. Usually you don't wait that long. I'm sure it's long because of this supposedly new quicker system. lol Sent in image of requisition which is required before you book. (Had to borrow someone else's phone because I do not have a cell phone to begin with. They want it texted.) Anyways, the first day after waiting too long I thought I'd phone the next day. They don't have in the system the form I sent the day before. What a waste of time. Had to redo it all over again. Borrow a phone. Then it was 15 minutes of questions on the phone. Usually what the technician asks when you go for a mammogram. Did anyone in your family ever had breast cancer etc. etc. I wouldn't be surprised if they ask the same questions over again when I go. I don't feel like going through this ordeal every single time I need to book an appt. I think I'm going to try another company next time. The process was so slow.

    stay away from this place. I know a lot of places send kids here as they do certain imaging for…read morekids. please avoid this place at any cost. instead go to CDC. they incoreccetly diagnosed my son for his liver imaging. The radiologist herself didnt follow the protocol and got me worked up during the exam. If you have children, Please Please say no to this place

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    Pureform Radiology
    Pureform Radiology

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    Wee Peek Prenatal Imaging - ultrasoundimagingcenters - Updated May 2026

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