Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

This is an awesome company with great service and fair pricing. I have used them before, but I…read morecalled this morning after waking up to the sound nobody wants to hear - their septic alarm. The woman that answered the phone was super nice and helpful. They were booked solid and said they would try to move things around and get me in before closing today. Not only did they do that, but they also had someone at my house and the issue resolved within two hours. The tech was also such a nice guy with so much knowledge. I will never call anyone else for septic repair services.

I have never used this company but I was driving on RR12 in Dripping Springs today towards…read moreWimberley and one of their vehicles (RAM van) was driving behind me so dangerously. I was going the speed limit and 5 above and the JMA driver was so close to me and accelerating recklessly and swerved suddenly to the left a couple times (I think to see if they could pass me on RR12, which is a one lane street and would be so dangerous) and I was honestly afraid the entire time I was in front of this driver. I had two toddlers in the car and am 9 months pregnant and was just having such a bad feeling that I have not experienced on the road in a very, very long time, maybe ever. The company should know one of their employees is driving dangerously in a JMA vehicle.

Had been a customer of theirs for many years with no issues. Out of the blue they cancelled our…read morecontract but provided us with communication around the cancellation. Our pump went out last night. When we called them, this is when they notified us of the cancellation. A notification of any kind would have been appreciated. Been scrambling to secure repair work and a new service contract. Hearing that this practice of cancellations with no communication is not uncommon with them. Next step is a BBB complaint.

Just called for service and I will let you know, they were the only ones that actually answered the…read morephone! I thought about shopping a couple more providers and figured this was good enough. The customer service was wonderful and I appreciated them answering all my "simple" questions. I'm hoping the future service will be indicative of what to expect.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Top marks all around. These folks were friendly and professional. Arrived on time, got right to…read morework. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service.

hired them today they offered same day service and stood behind there word. I never had a septic…read moretank system so I really didn't know what I needed to do. the guys who came out was very polite and professional they are definitely 5 star people for a reason. I will keep them saved in my phone for next time.

Seriously impressed with All in One Septic! When my septic grinder pump went out, it was an…read moreemergency, and they were there unbelievably fast--within 10 minutes of my call. They quickly assessed the situation, gave me a quote right on the spot, and their pricing was super reasonable and competitive. What really stood out was their professionalism and deep knowledge. They took the time to explain everything clearly, which was a huge relief during a stressful situation. They showed up late on a Wednesday for the initial visit and then were back first thing the very next morning to replace the grinder pump. Their efficiency and dedication were top-notch. Highly, highly recommend them!

Best value and on time for the current market. Contractor was professional and provided same day…read moreseptic pumping.

Great job, will use again Driver very nice no complaints…read more Promised kept Responding 100% from call to arrival, great job

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

I have used James Ashman and his two wastewater companies for over 3 years and our experience has…read morebeen stellar. He is completely knowledgeable and has performed services without charging us from time to time as we seek to solve our septic system problems. We have never been over-charged or unhappy with our results. As a matter of fact, he stays so busy that you may have to wait in line because Benchmark is a highly desireable septic service company. I'm sorry to hear that Richard R. had a negative experience with this company, but I can assure you it is NOT the norm with this operation.

Don't do business with this company. They are more than willing to take your money, but they do…read morenot do a good job. The last two times they came out to inspect my septic system, I had alarms going off within days of the service call. The last time they came out to check my septic system, I had to call another company to come out and fix everything. The labor rate they charged me for one service call amounted to more than $300 per hour...pretty high for septic work. When I asked them about it, they could not have cared less. Don't use these guys. They will only cost you money in additional repairs.

Very quick to respond. Came out to see the job and spent time discussing the different options to…read moreget done what we needed. Great follow up without being high pressure. He is at the top of our list and will be who we select when we get to that part of the construction.

From the owner: Our mission is to professionally install septic's all over Austin and surrounding areas at a fair…read moreand honest price. We do it all!