they're a terrible seller to buy from on eBay. Their store on eBay is gritroutdoors. I placed the order Sunday 7/27 from eBay and they immediately printed the shipping label but that's it. per eBay they're supposed to ship 3 business days after purchase. But usps still hasn't received them. eBay is stepping in Friday 8/1 to force the refund. they keep saying the rings have shipped. But the tracking says usps doesn't have them. I've asked for them to cancel the sell and issue a refund. But they keep saying no because the package has shipped but it hasn't. thank goodness for eBay's buyer protection. STAY AWAY FROM THESE SCAMMERS!!! read more

Great gun store with awesome inventory of different variances of rifles, pistols, shotguns and everything in between. The staff is very friendly and knowledgeable. When buying a firearm, their processes is speedy and efficient. The only reason this fine establishment lacks a fifth star, it's the fact that they have a small staff.The small staff gets overwhelmed at times, which causes customers to get neglected and walk out. Weby Shops, you are a great store but you can be even better if you were to just increase your staff by a few people. Thank you. P.S. the prices are outstanding so go online or visit the store you won't be disappointed. read more

Webyshops - I bought and built this AR pistol here for under $700.00. Amazing prices! - Guns & Ammo Near Me - Arlington, Texas

It is hard to find a gun store where the staff doesn't come off as condescending or elitist. There are a few and this is definitely one of them. Mason and Tom helped me find just the right gun and suggested several accessories that made it even more what I was looking for. He did not try to hard sell me on anything but really took the time to explain things in a way that I could understand. I learned a lot about bullet velocity and other factors I did not know about previously. I went back with my daughter and they helped find a S&W M&P Shield that fit her perfectly. They took a lot of time with both of us to make sure she was completely comfortable with the gun and the purchase. They even recommended places for training and practice. Their prices have always been fair, even when people were gouging during the ammo drought a few years ago. I consider these guys to be trustworthy, knowledgeable and very helpful. I would recommend this place whether you are a serious collector or out to get your first firearm. read more

Found this place via all the Yelp reviews. Pretty busy store but the associate who helped me was awesome and encouraged me to stay and browse afterwards. They honored their web price (store price was slightly higher) for the items I was looking for and I got a free flashlight for checking in!! They definitely made me a loyal customer. read more

Webyshops - Free flashlight for checking in!! - Guns & Ammo Near Me - Arlington, Texas

Staff was friendly and very helpful with answering any questions I had, I originally went in looking for some ammo but couldn't resist buying a brand new rifle. Definitely will be back sometime in the future! read more

Webyshops has a great selection. They have friendly and knowledgeable staff, and very good prices.

I've heard nothing but good things from this place but ive tried to call 5 times during business hours and It's straight to a machine press 2 for sales and then a eternity of elevator music read more

Nice selection of AR parts at cheap prices. I saved a lot of money buying from them. Cheapest place for magpul stuff in town

I knew about the bad reputation webyshops has, but they were the only place that listed an impossible to find item in stock. I ordered an item on the web site, providing my credit card info, etc.. A couple days later I noticed it had not shipped. I called and found they did not have the item, but was promised it would ship the next day. The excuse was it was coming from a new supplier. The next day, I got a tracking number. Several days later I was contacted by webyshops, asking for me credit card info again. At this point, I began to suspect they didn't have the item. I'm pretty sure it was discontinued. So, I replied I would provide the payment info over again only if the item was delivered. They replied that they would not ship until they had payment. This is about a week after I placed the order and several days after they told me it was shipped. THIS MEANS THEY HAVE A SCAM OF GENERATING A TRACKING NUMBER WITH THE POST OFFICE TO MAKE IT SEEM THEY HAVE SHIPPED AN ITEM TO GET YOU TO PAY THEM FOR AN ITEM THEY CANNOT DELIVER. read more

I had ordered an EOTech EXPS3-2 Holo Weapon Sight from WebyStores only to receive the 552 model instead. Upon further inspection, I realized I had been sent a counterfeit holographic optic as opposed to a genuine system. I don't typically expect these situations when dealing with reputable companies and just assumed it was simply an error. I initially contacted the company about the incorrect item being sent hoping to resolve the issue and prevent others from receiving counterfeit products; as I can appreciate the possibility of this being an isolated incident. After several insulting and unhelpful emails, all avoiding the phone call I initially requested, as well as sending them images of the counterfeit product and my entire order summary complete with order number, I received the following email: -----Original Message----- From: Webyshops.com - Your Gear Connection (cs@webyshops.com) Date: Sun, Jul 6, 2014 at 5:24 PM Subject: Update for Case #19567 - "COUNTERFEIT SENT IN PLACE OF GENUINE EOTECH HOLOGRAPHIC SIGHT" To: a*******@gmail.com Hello, Being in this industry we are aware of customers swapping fakes out with real ones. It is a Chinese scam as far as I can tell. Now to the issue at hand, I can find no record of you in our system. What are your previous sales order number? Webyshops.com Customer Service 800-851-9329 8:00 am thru 7:00 pm CST Arlington, Texas, USA Instead of handling a simple client service issue with integrity and understanding, webyshops decided to handle the issue with racist assumptions and insulting accusations. I have purchased from many different vendors and not once have I been treated with such disrespect or seen a company blatantly refuse to take responsibility for their mistake preferring to accuse the customer of wrong doing than accept ownership. What truly bothers me is Police officers and soldiers overseas fighting for our freedom use these products in the field and to think they would have a counterfeit item in a situation when its use could be the difference between life and death is beyond unacceptable. On top of this, any racially motivated assumptions in reference to a client is far from tolerable behavior. I will never be purchasing from this store again and suggest looking elsewhere for your optic systems. read more

I'm going to start off with saying I'm not the easiest customer to deal with. I love guns and love collecting them. I have now purchased 3 handguns from Webyshops from the various salesmen working (they are all outstanding). The guys have helped me out several times even when I wasn't very happy with one of my purchases when the pistol didn't perform to my standards. They helped me get into something else which I truly appreciate. I look forward to continuing doing business with Webyshops in the future. And also, Ariel in customer service is great as well! read more

I could not be more impressed with their store and service. I needed them to source a rare firearm which they didn't have a current agreement to carry. Two weeks and just three emails later the order was placed! Their sales team is very communicative, helpful and their prices are excellent. I could not recommend them more. They are now my only source for all firearm and sporting good needs. read more

I like Weby Shops. Their website sucks, but the store is good. The staff that work the store are very friendly, they don't treat you like a complete moron like most gun shops. They are understanding and helpful. They don't act as if they know everything and you don't know jack. Again I have and will continue to recommend them to everyone I know. Also the prices are very competitive, cheaper than Cabelas, way cheaper than Bass Pro, with just as a big selection. And if they don't have it in stock they can get it, which I hate waiting but I would wait for them to order then go to another gun shop. read more

I am fortunate to live within driving distance of this company. These are very helpful, supportive enthusiasts that will go the extra mile to ensure a happy customer. I look forward to doing more business with with this fine company. Tom is outstanding to deal with. Jamie in Fort Worth read more

The guys here are very nice and super informative. I didn't realize that this place existed. I saw a billboard on the highway and I'm glad I stopped here. Their prices are the cheapest that I've seen anywhere! read more

Called around the metroplex looking for a TLR1 HL and a G17, lo and behold Webyshops has them in stock. I drive down to the store and find out that the only remaining stock of TLR's is in flat dark earth, not black. Maybe sensing I was a little bit disappointed, Mason took the time to unpackage the TLR, put it on a flat dark earth Glock 17 and let me handle it. I was sold. Throughout the transaction Mason and the other gentlemen were easy to chat with, very friendly and Mason alone made me a repeat customer. Will definitely be back for the next gun.....and the next one......and the one after that! read more

We had a location association meeting at their location, and a tour of the facility today. What an outstanding group of people that work here - with a customer service level that I just don't see any more - especially in this type of operation. Would highly recommend it!! read more

These guys and girls are fantastic. They answer all my questions and are polite and professional.

I ordered a benchmade griptilian 551 plain drop point and sand handle from this seller on amazon. The knife I received was the mini griptilian with sheepfoot blade, and black handle. The product was shipped promptly, so far besides getting the wrong item the experience has been good. Might go to 5 stars depending on the manner in which the issue is resolved. read more

I've only been to this place once and it was all it took to earn my business! I had been shopping around for a couple weeks for a 1911 and originally showed up to the place to check out their Glocks. Now I'm not a Glock fan but have heard nothing but good things about them. As I browsed the staff seemed very helpful and took the time to compare different guns explaining the pros and cons of each weapon I inquired on! I finally found my beloved 1911 and they made the buying process very smooth they didn't rush me like other gun shops bc they had other customers. They allowed me to take my time and answered every question! Definitely recommend this place, if you have little to zero knowledge on guns these folks are helpful. I did pay a little more for my gun but I'm comparing the price to online pricing which have never done and have no idea how to purchase online. With the assistance these folks provided I felt that made a decent purchase! read more

I ordered some scope mounts through webyshops via amazon and the picatinny mounts did not fit the picatinny rail. "there's nothing they can do because it's through amazon" tried return through amazon been in the request que with no return label for over a month. Zero stars for C.S. read more

I have shopped multiple times at Weby Shops in Arlington buying ammo for my husband and have never had an issue. I bought a couple of boxes before Christmas as a present and bought the wrong type. Just called to see if they would exchange it and was informed that they couldn't do that so I'm out about $50. Guess I'll have to shop elsewhere. read more

This is now my go to gun store! I cant speak for ordering on line but the in store experience is great! Their pricing is always fair with out the CRAZY gimmicks other dealers require. additionally their knowledge and willingness to help is amazing. I have seen associates assist customers with Gunsmith repairs over the counter for no cost because they have purchased an accessory that was difficult to install. I have purchased 6 guns from them in the last month and have taken several people there who have also purchased guns. Thanks for you great service! read more

They admitted their online order system has problems. It shows items that are on backorder as in stock. I ordered a handgun and paid to have my FFL dealer email them a license and found out Webyshops did not have the handgun in stock. It gets worse. Their customer service said they new about the problem and assured me the handgun was arriving shortly in the next shipment from their supplier. A month later no shipment has arrived. I checked my online account with Webyshops and my order is not listed and no history of my order can be found. I spoke with Marcus on the phone, Mcrews@webyshops.com and he would send me a email stating the shipment would be arriving shortly and the handgun I paid for was in that shipment. He never sent me a email. A REALLY poor company to do business with. read more