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    DICK'S Sporting Goods

    2.1 (36 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    Billy O.

    My kids both didn't have a soccer team, so I last minute volunteered. I received a 20% off promo two days ago to help pay for gear. I realized today that it expired yesterday. The sales rep made an exception and honored the 20% off my purchase. So I pretty much bought my two kids shoes and a soccer ball, and got my coaching clipboard and cones free which was a huge blessing. Love this store.

    Receipt for today.
    Laurie S.

    Just in Ducks for the third time in two weeks. Today was $529.00 see attached photo. We also bought a Rawlings softball glove, regular cleats and turf cleats, and a $459.00 2020 Ghost bat! All of this equipment in the last 2 weeks. I asked the floor clerk to steam the catchers glove and he said no. Told me I had to pay $15.00 for this service! Even though I have spent almost $1,000.00 !!!! Here in the last 2 1/2 weeks!!!! NO COMMON AENSE OR CUSTOMER COURTESY HERE WHAT SO EVER!!! I had to ask for the manager and even then he gave me a hard time about providing this service!!! from now on we are never shopping at Dicks again!!! We will go to the NEW SHIELDS STORE AS SOON AS IT IS OPEN THIS SPRING!!!! HEY DICKS!!!! YOU JUST LOST ALL OF OUT BUSINESS OVER A $15 glove steaming!!!! That and the fact that tour floor staff AND MANAGER ARE COMPLETELY UDE WITH NO COMMON SENSE!!!! Bye bye Dicks!!! HELLO SHIELDS!!!! Today I spoke with GM Erin of Dicks Sporting Goods Arlington. She was very nice, professional and assured me that this was not how Dicks wanted employees to represent them! Erin told me she would follow up with the three stooges that were rude and nasty to us. I believe when she apologizes and assured me this should never happen again. Thank you Erin!!!

    Please see the misleading coupon
    David B.

    It's very sad when an excellent staff are let down by corporate policy, poorly worded advertising and unempowered leadership. After receiving my 20% off coupon in the email, I was excited to go in and purchase a Browning 22. After seeing all the various weapons in that class and being assisted expertly by the staff I made my purchasing decision. Only to find out that the coupon which only limited gift cards and clearance merchandise was not eligible for ammunition or firearms purchase. I was then informed that the only option with the display, which most assuredly had been dry fired on numerous occasions. Knowing the way that both the manufactures I was considering and behind their product is willing to take the chance and purchase anyways. All I require some discount for the inconvenience and in case I had to work with the manufacture as firearms purchases a final from this location. The operations manager Brad was consulted and declined any discount. Understanding that this may be an authority level issue I asked for the regional managers contact information, at which time Brad was called over in person to tell me know but they can give me the location where he is office. I find this approach to escalated customer situations deplorable. Brad been communicated that the regional manager would not change any of the decision, and I am unsure of the purpose of the statement other than to dissuade me from making the call. I was planning on purchasing a kayak this summer in addition to them fishing gear most likely by the end of the summer having spent well over $1000 at this location. The choice they have made will most likely cost them my business.

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    1 year ago

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    2 months ago

    The girl behind the the counter laughed at my order and made a comment about seeing Gatorade on my order yesterday.

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    1 year ago

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    9 months ago

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    2 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Don't come here for hunting or fishing gear. They don't have it anymore.......................

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    5 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    13 years ago

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    5 years ago

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    7 years ago

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    8 years ago

    Very messy!! The have a phenomenal place, but they should definitely clean it up a bit. The staff seem lousy also.

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    8 years ago

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    8 years ago

    Great customer service at this location! Love the size of the store. They have everything!!!

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    8 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    8 years ago

    Horrible store bad customer service and extremely unorganized for this Christmas season.

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    11 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    11 years ago

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    14 years ago

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    9 years ago

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    13 years ago

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    DICK'S Sporting Goods - sportswear - Updated May 2026

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