Beautiful selection of spring colored activewear! I was amazed seeing so many bright and sporty colors. It really motivates me to work out more and buy up some nice outfits to wear. Cute caps to for keep up the sun out and look stylish read more

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The girl behind the the counter laughed at my order and made a comment about seeing Gatorade on my order yesterday.

I'm giving this Dick's a five star rating for the service we received from Brett in the shoe department. We went into the store on a busy Friday evening with less than an hour till their closing. He had a ton of requests for getting shoes for people to try on and I'm sure it was frustrating. Despite this, he patiently helped everyone and we ended up there right until they closed. He never rushed us while we were making our final shoe decisions. He was very kind. Also, this store has a very large selection of shoes, which is a reason we came to this location rather than the one that is closer to our house. We will continue to prefer this location for athletic shoe selection. read more

Mother of God. Took an hour to get shoes...I knew the size and shoe i wanted didn't have to try them on and took a Hour...why an hour....I waited an HOUR FOR SHOES. No managers no supervisors anywhere...go to another store or hibbet sports for what ever you need. read more

I went to the store on Friday and saw that they had 2 Woodwind Pro 36 camp chef grills. Logged in the morning and purchased it. Headed to the store and god an email they my order was canceled. No one goes to this place. I don't know how they stay open. First time in 10 years I went to this store and now I learned why. read more

Worst service ever, you requesting to have a bike build and pick up the following day is a inconvenience to the employees and manager here. thank god Academy is down the street! read more

My kids both didn't have a soccer team, so I last minute volunteered. I received a 20% off promo two days ago to help pay for gear. I realized today that it expired yesterday. The sales rep made an exception and honored the 20% off my purchase. So I pretty much bought my two kids shoes and a soccer ball, and got my coaching clipboard and cones free which was a huge blessing. Love this store. read more

DICK'S Sporting Goods - Sports Wear Near Me - Arlington, Texas

I was in Dick's Sporting Goods 2 days ago to purchase some new tennis shoes. They did not have my size in stock and said that they would mail a pair to my home, free shipping. I received the shoes as promised, however, they were not brand new. There was no paper inside of the shoes to keep the integrity of the shoe in place and one of the shoes looked like a display shoe. I am very disappointed after spending over a hundred and thirty dollars for a new pair of shoes only to get a pair that was obviously used. I will not trust them to ship me anything anymore. I live a distance from the store, and it is a major inconvenience to find a way to get back out to the store. read more

Just in Ducks for the third time in two weeks. Today was $529.00 see attached photo. We also bought a Rawlings softball glove, regular cleats and turf cleats, and a $459.00 2020 Ghost bat! All of this equipment in the last 2 weeks. I asked the floor clerk to steam the catchers glove and he said no. Told me I had to pay $15.00 for this service! Even though I have spent almost $1,000.00 !!!! Here in the last 2 1/2 weeks!!!! NO COMMON AENSE OR CUSTOMER COURTESY HERE WHAT SO EVER!!! I had to ask for the manager and even then he gave me a hard time about providing this service!!! from now on we are never shopping at Dicks again!!! We will go to the NEW SHIELDS STORE AS SOON AS IT IS OPEN THIS SPRING!!!! HEY DICKS!!!! YOU JUST LOST ALL OF OUT BUSINESS OVER A $15 glove steaming!!!! That and the fact that tour floor staff AND MANAGER ARE COMPLETELY UDE WITH NO COMMON SENSE!!!! Bye bye Dicks!!! HELLO SHIELDS!!!! Today I spoke with GM Erin of Dicks Sporting Goods Arlington. She was very nice, professional and assured me that this was not how Dicks wanted employees to represent them! Erin told me she would follow up with the three stooges that were rude and nasty to us. I believe when she apologizes and assured me this should never happen again. Thank you Erin!!! read more

DICK'S Sporting Goods - Receipt for today. - Sports Wear Near Me - Arlington, Texas

The place itself is absolutely gorgeous! Although, there was 1 employee that works upstairs in the soccer/football area that is short and overweight and has blonde hair on the top of his hair and refused to give me his name should be fired due to being unprofessional and very disrespectful to me and my husband. We had asked him for help on which soccer shoes to get and he responds back saying "maybe you shouldn't be getting them if you don't know how to play " like whaaaat?!? why was that even said!!! AND THAT WAS JUST THE BEGINNING. The worst experience i've ever had, absolutely horrible with the customer service. read more

Don't come here for hunting or fishing gear. They don't have it anymore.......................

This is my go to store for my workout equipment and running shoes. Everyone is always pleasant with my questions and concerns. This is why I keep coming back here. read more

It's very sad when an excellent staff are let down by corporate policy, poorly worded advertising and unempowered leadership. After receiving my 20% off coupon in the email, I was excited to go in and purchase a Browning 22. After seeing all the various weapons in that class and being assisted expertly by the staff I made my purchasing decision. Only to find out that the coupon which only limited gift cards and clearance merchandise was not eligible for ammunition or firearms purchase. I was then informed that the only option with the display, which most assuredly had been dry fired on numerous occasions. Knowing the way that both the manufactures I was considering and behind their product is willing to take the chance and purchase anyways. All I require some discount for the inconvenience and in case I had to work with the manufacture as firearms purchases a final from this location. The operations manager Brad was consulted and declined any discount. Understanding that this may be an authority level issue I asked for the regional managers contact information, at which time Brad was called over in person to tell me know but they can give me the location where he is office. I find this approach to escalated customer situations deplorable. Brad been communicated that the regional manager would not change any of the decision, and I am unsure of the purpose of the statement other than to dissuade me from making the call. I was planning on purchasing a kayak this summer in addition to them fishing gear most likely by the end of the summer having spent well over $1000 at this location. The choice they have made will most likely cost them my business. read more

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I'm not impressed with this location. I might not visit another one. Store floor was messy and hard to find what my daughter needed for Tennis and Spirit Squad. We couldn't find an tennis racquet, shoes, or a water jug with a marked price for her. All we purchased was a clearance Nike top. During our search for tennis sport shoes, we only found the Prince brand, also without a marked price. Additionally, when we did ask for assistance the employee was clueless. He did call for assistance, but after 15min wait, we gave up. 5 gold stars for cashier services, as the line was long and they kept it moving, and were personable. read more

The guy at the golf counter was really nice but overall, I didn't find anything special about the place. Prices are pretty much manufacturers suggested price so I see no great savings. I was also very disappointed that there wasn't a gun counter in a sporting goods store. Shooting is an Olympic event and I find it disappointing they don't respect my sport. read more

A very mean lady who worked there yelled at me and my friend for doing something extremely minor that she didn't like. Even after my friend repeatedly apologized, the lady kept yelling at her and called her a liar. We will definitely not be returning! read more

My fiancé Jay and I came to exchange some items on New Year's Day and he couldn't find his $10 credit receipt from a previous return. Cassie voluntarily took $10 off of our total purchase which is super sweet and thoughtful! She's a sweet girl with a bright smile! Thank you! read more

DICK'S Sporting Goods - Sports Wear Near Me - Arlington, Texas

Too pricey! Even clearance was outrageous. You ring a bell to get the try on room opened , which took too dam long for a thursday afternooon and pretty empty store. I was unimpressed with the customer service. We interacted with 5 different employees and only one was friendly and helpful. We asked one guy if they have __________ and he said yeah, its usually hanging on the wall somewhere and points around the huge ass room, as he saunters away.douche The one helpful gal helped us find them (she also didnt know where they were and had to ask some other unfriendly guy). Cashiers did not greet us. Step up, the friendly, Dicks! I usually love Dicks. These Dicks sucked though. read more

It's not really a sporting goods store anymore if you can't buy a shotgun. Very disappointed in the lack of backbone of this company. I gave my 14 year old son the choice between a home gym and a shotgun for sporting clays. After looking at the gym equipment and discovering that there were no shotguns the choice was easy... Academy Sporting Goods was just down the street. read more

When did Dick's Sporting Goods become self service? We just left this store - not one person asked if we needed help finding the athletic shoes we were looking for. Finally my husband went to the back room for help. Not one Thank you or how does that fit! We've been to Dick's in 3 states & always been impressed with knowledgeable service. Academy is better than this! REI please come to Arlington! read more

Very messy!! The have a phenomenal place, but they should definitely clean it up a bit. The staff seem lousy also.

The store itself is a nice store. When I went to pick out shoes and asked a question the young guy back there was nice and helpful. So I picked out some shoes that online was on sale. They also had that same sale ticket on the shoe itself at the store. I wanted 2 pairs because they have been good to me while working out- anyway. I guess the shoe were not on sale and a young lady in the back said that they would honor that sale price because the ticket was still on the shoe. I said cool and kept looking. Didn't find anything else so I went and got in line. I told the sales lady what the other person said and she kept giving me a not on sale price. She called someone back there and they gave her a higher price. So I told her she could keep them and walked out. Keep in mind not one Dicks is around the corner from anyone- unless you actually live around the corner from one. I will never drive this distance for a maybe shoe again. Online it from this moment one. read more

Great customer service at this location! Love the size of the store. They have everything!!!

11/20/2017 dicks on cooper in Arlington My father lives in Massachusetts and was trying to get me a rifle for a gift. With the big sales we thought it would be a good time. My dad bought me a gift card and sent it to me via email. We thought it was going to be just like last time when I bought my shotgun a couple of months ago,at the same store, and used the same method of payment. The store manager would not accept it as a form of payment. There was no way to convince her that it can be used to purchase. She called me a liar about buying the shotgun like this. My father called to cooperate level and verified it being accepted! I mean what else is a gift card other than using it at their store. She told me she'll be right back because she was going to call for herself. She came back laughing and said that she was right. I didnt even see her pick up the phone and I was watching her. She was extremely rude and kept talking over me every chance she got. She was even muttering under her breath every time she walked by the other workers. No matter what, with her ignorance, she would've never changed her mind. That is by far the worst I've ever been treated at any business in my life. read more

So if you're looking to spend around twice as much as you'd spend elsewhere, than this is your store. If you're looking to be treated like you've got leprosy by underaged and uninformed salespeople, than this is your store. I couldn't believe the prices and I couldn't believe the attitude coming off the employees. read more

Do not order from Dicks sporting goods.. they took my money and will not ship the merchandise. Its been 7 days and they told me that it is still in the warehouse and the only thing they can tell me is that it will ship soon. Guess Amazon prime is my new way to shop!! read more

Visited this location while on vacation to see a Cowboys game in September. Found a jacket that I loved, but was short on cash, and left it behind thinking I would order it from the website the following week back at home in Indiana. Being unable to find it on the website, I called the store and spoke with an associate who also could not find it online and said it was an in-store only product. Calling back a week later, on 10/11/18, and speaking with the manager, I believe it was Amy who spent the better part of 30 minutes on the phone with me trying to figure out a way to make this happen as they were unable to take credit card information over the phone or a check that was not presented in person. Ultimately this lady shipped the jacket to my local Dicks outlet free of charge and helped me make this transaction possible, going far beyond normal customer service. VERY pleased with this transaction and the Cowboys Varsity Super Bowl jacket is awesome! Thank you!!! read more

Horrible store bad customer service and extremely unorganized for this Christmas season.

The place was half empty! Such low stock that it looked like they were going out of business. The health and fitness was a major disappointment. They lacked items like treadmills, elliptical machines, exercise bikes, free standing weight bags. They only had 2 weight benches and 2 smith machine copies. Fishing was sad, ball shelves were not faced or tidy. Signage was extremely poor. Only football gear, golf, clothing and shoes were well stocked. This was a huge let down from the early 2000's when they had it all! Looking forward to Scheels coming soon. For now, I will visit sports authority and sometimes academy. read more

This place is terrible. I had the worst experience here. I was not greeted when walked in (which is not that big of a deal, but many stores do that), there were so many people walking around looking for help. I have been to the Dick's in North East mall, and they have staff in every section. I knew what I wanted, I just needed a different size shoe, and apparently they put all their stuff in the back, so I needed someone to get me my size. I walked around a lot, and even stood in the cashier line so that they can send help. Two people before me needed help as well. I finally found someone to help me, but he did not look like he wanted to be there. He brought me the wrong size shoes. Then, another person came by who was so much better. I really hope I don't have to come back here. The employees here need customer service training. read more

The one time I come by and shop here... I've done my research and knew what I needed, and I got to the store at 9:25pm to get a Yeti tumbler for work. The guy with the gray hair immediately tells me the store is closing at 9:30pm and rolls his eyes at me. No "hi welcome to Dick's, just to let you know we'll be closing soon but if I can help you with anything let me know." Or any variation of that greeting. It made me feel unwelcome in the store when all I wanted and I went straight for it, was a Yeti tumbler. That really ruined my mood and doesn't want to make me shop here anymore. Asked the cashier who the guy in the gray hair was and was told he's the manager. Not impressed. read more

Had a coupon on Retail Me Not. Showed the cashier and she said they could not accept it. Gave some BS excuse why they couldn't accept it. Bought almost $200 worth of merchandise and couldn't take a lousy $20 off coupon. I guess they really do live up to their name...Dicks. Won't be doing business there. read more

Love shopping here,there was a good sale on the athlete running shorts. i had a wonderfull customer service Everyone was friendly:-) :-) :-) :-) :-) read more

Just had the worst customer service experience in the shoe department at Dick's Sporting Goods. A young man named Jonathan used sarcasm in his attempt to "help" me with my shoe selection. When I asked for a different salesperson, I was given the shoe department manager, essentially. She helped me somewhat, but was not courteous or friendly. The whole time she was with.me, Jonathan was standing behind her making faces at me and smirking!!! Needless to say, I was ready to get out of there. The only saving grace of the entire store was the completely friendly and helpful greeter at the entrance (a nice lady with long blonde hair) who promised to pass my concerns to my manager. I normally don't write poor reviews like this, but this staff needs to be trained in customer service. read more

I wish I could give this less than one star. We were looking for water shoes and my boyfriend found the small section where there weren't many selections. He tried a few on and they didn't fit so he sat down and was lacing up his boots and a manager came over and told us we couldn't camp out and I tried to explain the situation and tell her we would be leaving in two minutes and she told us we need to leave very rudely. I don't know if it was because we're teenagers or what but it was totally unnecessary as I had just bought something so we weren't loitering. Very disappointing, I wouldn't recommend coming here. read more

You get the worst service here. You can never find anyone to help you. The prices are outrages as well. The only good thing about shopping here is the check is fast because they have very customers. They lock the dressing rooms then there is no one around to unlock them so you can try stuff on. Your better off going to the outlet malls or Academy. read more