Just purchased our second BMW with alliance and couldn't he happier. Marisa handled our paperwork…read more--professional and efficient. I'm always a little apprehensive when it comes to buying used cars but they were very transparent and even provided the Carfax for us to review. Overall, would buy from them again and would definitely recommend. We also have been taking our car her for service and don't feel ripped off.

Update: I have since thrown an engine code P0442 along with an oil light. The engine code is an…read moreevap issue (small leak), I can almost guarantee it's not as easy as replacing the gas cap but I'll start with the small stuff first. The oil light could be a number of things. Also they have contacted me about paying for the thermostat I've had to purchase to resolve the first issue but now we are just adding to the long list of items I have to fix on a less than two week purchase.

I called and my vehicle was picked up the same day. Gave me a very good offer as well. I definitely…read morerecommend them. Juan was extremely helpful with the whole process.

I would give more stars. My VW convertible car's engine light came on when I was out of state…read more Stohlman's went out of their way to make an immediate appointment for me. Of course when I got there the engine light was suspiciously silent. However they ran diagnostics and sent pictures showing my breaks (which had been feeling off) were in need of repair. They fixed the breaks, changed oil, put in fluids and whatever else goes on with a check up. They recommended new tires soon. They finished all the work in one day!!! Picked me up about 30minutes away from the dealership (just six miles but you know-upper VA/DC traffic.) and charged me less than what I expected for the entire deal. Every single person from receptionists, to mechanics, to appointment staff to driver was kind and considerate. I am quite pleased. Dealers and car repair people are often maligned. Go to Stohlman, you will not regret it. I am soon moving up there part time. You can be sure I will return.

I walked in with two bum keys. I was thinking that it was going to cost me an hour leg and I would…read morehave to wait for days or hours. Sam kang and one of the other reps whose name I didn't get unfortunately who was very nice. Took my keys and gave them back to me in less than 15 minutes! And they both work I cannot believe it. Thank you so much stohlman Volkswagen!

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

My car needed body work on the driver's front bumper and fender. The car had scraped the side of…read morethe garage while backing out. Jose gave me an estimate. The car was ready when Jose said it would be. The cost exactly matched the estimate. The work was flawless. What I liked most is how I was treated. I felt welcomed and cared about. I enjoyed chatting with staff. Good work. Good people. Today was my third experience having Fair City Auto Body work on one of my family's cars. It sure looked like they had the car interior too!

Fair City Auto Body is by far the best autobody shop in the area. Look no further because you…read morewon't find a better or more honest shop. Stayed within the estimate to the penny, and the car was ready exactly on schedule to the day. Makes the impossible, possible. Pleasant family owned business to deal with. Quality of work incomparable. Cannot recommend them highly enough. Wish I could give them 10 stars+

Ali, Zach and Patrick did an amazing job. They made the process to purchase my car easy. I came in…read morenervous and I left extremely happy. They catered to what I was looking for.

I just wanted to say, I am very happy with how PATRICK & Ali handled everything very professional…read more This is my first auto purchase up in this area so was a bit worried but am pleased with how simple the process was and really enjoy the car as well. Also, thank you to Gustavo & Carlos for prepping and having the car ready.

excellent team they got me in and out and the car i needed and my financing was fast and easyread more

I arranged an interview with the person named Linda here. I told her what kind of vehicles I was…read morelooking at and what price range I was considering. However, I noticed that Linda only wrote and didn't understand what she was reading. For example, I mentioned that I was looking for cars under $10,000. If I tell you that the three cars Linda sent after what I mentioned are also within the $18,000 range, you will understand what I mean. Thank you. They are definitely trying to scam you and are certainly not interested in your requests; they are only trying to impose what they want on you. Please avoid places that lack professionalism like this.

Did a lot of damage to the side of my Rivian scraping against a pole. They didn't an excellent job…read moreon the repairs and even corrected something that came from the factory as a defect. The process took a while but it was mostly due to waiting on parts from the Rivian factory.

Patricia was great to work with and very helpful throughout the process…read more One thing I would recommend to future customers is to ask about storage fees upfront if your vehicle ends up being declared a total loss. In my case, a storage fee was applied after the total loss determination, which led to a dispute with insurance and significantly delayed my payout. I understand the shop needs to recover costs, but it did create a lengthy delay on my end. Clarifying this early may help avoid similar issues.