Excellent service at a good price with a quick response time! Give Bud a call at (216) 215-5035.read more

These guys came to get me fast, were super professional, and were affordable. Really appreciate the…read morehelp!

It's a Pull Apart. . . You go to their lot, find a similar vehicle to what you're looking for and…read moreharvest the part of its there. Fortunately for me, they had about eight vans that were comparable to the van I was working on. The process was easy. I had checked online so I knew they had four vans on site that were matches. Knowing what you are looking for is a big help. The rows are pretty well indicated on the outside of the sections. Each vehicle has its own label to identify model & year. The counter staff was helpful. The check out was great. I paid about forty times less for my part than to get an OEM replacement. The vehicles are spaced well enough apart to easily work on them. You need to bring your own tools, but I feel that's common sense. If you're coming to find a part to harvest, you best bring your gear, otherwise got to an auto parts store. Overall, it was a good experience, especially for a first timer. Thank you all for your help, and for the off duty police office who was there to keep us safe.

Kemi, at the Brookpark location on W.130th. She is Awesome…read more When I say that she was totally helpful. It was my first time there. It felt like I was amongst family. The place was real professional. The staff was so helpful. I even met a few interesting people there, too. So , the overall experience was Great Thanks again for helping out, Kemi

I dealt with Hans "Pete" ...apparently he is a top salesman and I can see why!!! He knows the…read morebusiness and was straight forward! My type of guy! I had brought a friend along that day and when we left that day my friend said he was gonna use Pete for his next purchase. I also want to mention the finanical manager Chuck Green was awesome as well!! Great experience for me! Kerry Turner Lakewood

I'd give a solid 2.5 stars…read more I went to AutoNation in Westlake because I had a sedan and wanted to upsize to a full-size pickup truck. After a couple weeks of looking, I found one that fit my budget, needs, and powertrain preference. I went in on a Saturday and talked to a wonderful member of the sales team, Denise. My experience here was a mix of equally negative and positive things. Denise was extremely helpful and helped me explore the options between buying new and used and I genuinely didn't feel like she pressured me into anything. I ended up deciding on a used F-150 which I later found out was previously a fleet vehicle. This did not bother me much since I have bought fleet vehicles before and never had issues with them (knocking on wood!). This truck had a cracked side view mirror housing, the rear two tires were bald, and the GPS and infotainment screen had connectivity issues. I owed just about exactly what KBB trade value was on my car, yet they initially offered me about $5,000 under for trade-in. After going back and forth we settled on full KBB value minus the cost to repair the windshield as it had a crack. Here's the crappy part-- during negotiation I politely declined every single add-on that they try to get you with. I didn't want paint protection, didn't want theft protection... typical run of the mill stealership bogus. When I got further into signing paperwork, I got tacked a $700 "paint protection" package that they said they put on all their vehicles dating back 3 model years or newer. I politely declined once again but I was told this had to be part of the deal as it was already applied to the vehicle. I asked if it was some kind of ceramic coating, to which the sales manager replied "we legally can't call it that." I stated once again that I didn't want it, and he said that it was actually part of the price of the car but that they couldn't list it as the price that you pay on their website. I responded with "that sounds like b*llshit to steal money from people." The manager instantly shifted his attitude from positive to flat. I was too far in to signing the financing paperwork to be bothered with this issue--which is exactly what they want from people. I scheduled an appointment later in the week to get everything taken care of that they promised they'd replace. They replaced the two rear tires, as well as the side view mirror. The GPS/infotainment was a different story. They told me I had to call Ford to fix some kind of "fleet block" that the truck had on it. While the truck was in service, I called the proper FordPass hotline and jumped through a couple hoops and then finally spoke to a TAC technician. They said this was the dealer's job and there was nothing they could do remotely but assist the service tech through the process. To make a long story short, service later found out that the telematics control unit needed to be replaced and reprogrammed, and refused to do it asking me for $1100 out of pocket. I now have a 2024 truck with a broken GPS, no FordPass connectivity, no Wi-Fi capability, and a clock that isn't in sync. This is something they promised me they'd fix, but since it wasn't written on a we-owe they're sending me on their way and not doing anything about it. Am I happy? Absolutely not. I spent a good chunk of change on a truck that was advertised one way and ended with an impaired part of the ownership experience--one that is arguably the part that you interact with the most on a car. Would I come back to this dealership? HECK no. I wouldn't even be coming back for their service department. Did I mention they kept the truck from Thursday all the way until the next week on Tuesday, without giving me any kind of updates or a loaner vehicle? The only updates I ever got happened when I called and harassed them. Overall I'd say it was a typical dealership experience, with an extra $1,100 I have to spend if I want my infotainment to work correctly because they lied about their willingness to fix something to make a quick sale, and blatantly gaslit me saying "we said we'd take a look at it, not fix it."

Called for a tow and they came quickly! Very fair pricing and great customer service. I've had a…read morefew cars towed in the past but AV towing is the only company that the driver gives free hugs! These other companies skip the hug which honestly why even go with them then. AV for all your towing and hugging needs!

From the owner: AV Towing Same Day Pickups…read moreCall to get your quote today Cash 4 Cars Junk your car with us Open Monday-Saturday