If only there were a negative10 rating . . .
Buyer Beware! No Integrity!
The facts (shortened due to space)--after purchasing a vehicle from Rt 44 Auto Sales, Jim, the sales manager, assured us that the service dept. would top off the all the fluids, fix the air conditioning. We left the vehicle there to be 'serviced.'
Turns out the radiator had no antifreeze, transmission fluid was leaking, extremely low. After the car overheated the solenoid was destroyed. The air conditioning belt was twisted like a crazy straw--wrapped around the pulley. After the agony of breaking down hours from home, the customer promptly went to the service department for answers.
Anthony, owner and service manager, said, 'I remember putting Freon in it,' Customer, 'But you just said, you couldn't fill the Freon with the air-conditioning belt all twisted like that.' Anthony began getting defensive, when the service record was requested, he became angry. Admittedly, he said there was no record of the services.
Neither Jim, nor Anthony even attempted to make things right. Instead, they began using bullying and intimidation tactics, i.e., started screaming loudly at their customer, 'Get out of here, go, get out"!
Additionally, due to the damaged solenoid a second person was needed to start the car (similar to a battery jump). Do you think either one of these 'men' would help their customer turn a lousy key? You guessed it, Nope. I had to drive miles to this dealership just to turn a key.
This is just the tip of the iceberg, the needed repairs were outrageously costly.
Don't send anyone you know or care about to this so-called business--No integrity! read more