Just the greatest dealership I have overcome in searching for vehicles. I love that they weren't…read morepushy and they showed me the CARFAX before I even asked. I didn't have to do much because they were already steps ahead. Russ was very friendly and helpful in helping me look for a vehicle. I highly recommend them to anyone looking for a car!

Here we are 24,000 miles later!!! Rotors are very grooved!! Also they wanted me to order new…read moretires!!! So they put the cheapest components on the vehicles & you've got to pay!!! NEW SLOGAN: DRIVE BY & STAY AWAY, You'll be GLAD you did!!! 1st & last time with this dealership!!! HIGHLY NOT NOT RECOMMENDED!!!!!

Anyone looking for a used vehicle needs to go here! I purchased a Buick Enclave from this…read moreestablishment. From my initial purchase months ago to present they have continued to treat me with professional service. Every staff member has gone above and beyond to make sure I'm still satisfied with my purchase and ensure my vehicle is working out for me. I can't say enough great things about D & K Auto!

Found a car at New Line Motors that was the best deal in the country. When I decided to buy the…read morevehicle - sigh unseen - they did all the paperwork with me online and I flew to Ohio, Uber'd to New Line, signed paperwork, and was on the road in 15 minutes. Both the salesman and the accountant were kind and easy to work with. I got a quality car at a great price with no hassle.

Bought a car sight unseen from this operation last spring. I asked the salesperson to drive the car…read moreand give me an honest opinion of the car. In so many words he said it drove wonderfully. After it had been shipped to my home, I drove it, and within 100 feet of leaving my driveway I knew we had a bad transmission. The tires were dry-rotted, too. I endured due diligence with the local Volvo garage and, after review, I had a new/used transmission installed. Four new Pirellis which are factory-installed with the car, too. Either the salesperson was lying about the transmission, or he doesn't know excrement from apple butter, but maybe even both! They offered me $500 to keep my mouth shut, but what am I going to do with $500? SCREW THIS PLACE!!! They are dishonest, they are crooks. There are too many honest car dealers on the Internet to risk getting shafted by outfits like this.

I was skeptical at first, thinking I'm going to walk out with no deal. I worked with Eric and he…read morefound a Jeep that checked all my boxes. He remained positive that this was going to happen (purchasing the car) I had my doubts. We get back and crunched numbers. I wasn't happy with the first payment but he kept negotiating and boom! Got a deal I could not pass up! No other dealership bothered to make a deal with me literally no other company. I'm beyond thrilled to have a new car and highly recommend working with Eric. You won't regret it

Took my van here after another dealer messed it up and have been waiting for a call back when the…read moreparts ordered come in. It's been well over a month at this point and no updates on parts, but have got plenty of solicitations/texts on signing up for their discounted plan/services. I drive a fleet/company vehicle which they know and have no use of whatever they're offering. They said my steering wheel control buttons and backup camera were bad and needed replaced and that they "re-flashed" my shifter button. I don't know what they were talking about but none of it needed replaced. Firestone fixed a loose battery cable issue that was causing the shifter issue and Reddit help me fix re-seating the camera harness that fixed the back up camera and steering buttons. Haven't had any issues since Firestone fixed the main battery issue. No call back, no updates, spammy texts, and saying I needed parts I didn't...No, I don't recommend taking a vehicle here.

Bought a car from them. They wont stop calling me. I've asked them, begged them to stop calling…read moreme, nope, they keep calling. Went to the FCC, the do not call registry, etc. They wont stop. I'm looking for an attorney to sue the hell out of them. I have all attempts recorded, and archived. I would not recommend buying anything from them. Do not give them your phone number!

Buying a car and getting maintenance done personal service from owners a good experienceread more

Not the typical car dealer. They were honest, upfront, considerate, and respectful to me on…read moreeverything we discussed. I haven't been this satisfied with a new car dealership in years. Preston Ford delivers even two states away. They could not have provided a better experience. Thanks to Anshu and the entire staff. I even had contact with the ownership ensuring my total satisfaction. If you can, buy here. My total buying experience was done all online and was smoothest ever.

I worked with John, Adam and Steve and they were great! They answered all of my questions and made…read morethe entire process easy and stress free. I will definitely recommend Preston Ford to my family and friends!

I got my white ford Ranger last week..with thanks to everyone who helped me. Adam Gaydos, Greg…read moreChismar, Greg Gromack, Steve Hohs, Andy Franck. I love my Truck and couldnt of gotten it without all these people.even Pat Preston.so Thank you all.. !

I have owned two Kia cars and one Chevy pickup. The salesman Tom Barrett has worked hard to provide…read moreme expert knowledge of the products he sold me. I feel Tom made every effort to provide me with a quality deal at a reasonable price. I'm proud to say Tom is my son and is a good representative for Preston and the high values that they stand for. Tom Barrett Sr.

I had a very disappointing experience with Ken Ganley of Mentor. I left a $2,000 deposit for them…read moreto locate a Premium HEMI Durango -- the only trim that qualifies for 0%/60mo financing and includes the features I required. Despite repeatedly confirming this in texts and calls, they failed to source the correct trim and instead presented a lower model that didn't meet my requirements. When I declined the wrong vehicle, both the salesperson and finance manager told me their "policy" was to keep deposits on vehicle locates, even though they didn't provide the proper written disclosures and never delivered the vehicle I requested. I requested my refund multiple times and was ignored. I ultimately had to file a complaint with the Ohio Attorney General. I strongly recommend caution when leaving deposits here.

While the store was closed for the weekend, I emailed and they confirmed the vehicle we were…read moreinterested was available. I provided all the details they would need, including a cash sale. I asked for the price out the door so I could get a cashiers check. After multiple request for the price, asking for it in writing, they state the car is no longer available. The next day the vehicle still shows available but the price has been updated/increased. I emailed and asked why the price has been updated if it was sold, no reply. Telling.