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    Preston Kia

    4.3 (9 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 3 months ago

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    2 years ago

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    7 years ago

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    Preston Collision - Preston Collision, Burton Ohio

    Preston Collision

    (2 reviews)

    DO NOT BRING YOUR VEHICLE HERE!! If I could give a zero star rating, I would. They have the WORST…read morecustomer service I have ever dealt with. I brought in my vehicle to have a headlight fixed that was giving me problems for years (continued to blow out every month). Once they had my vehicle, it took them over 2 months to fix. After thousands of dollars, non communication, sending extra claims that were not authorized to insurance, problem is STILL NOT FIXED!! Headlight is out AGAIN!! They will take your money, take advantage of you, and then treat you like shit when you're upset. Eric the manager is a total douche, who's head is stuck so far up his own ass. This company is terrible. RUNNN

    I took my vehicle, as recommended by my insurance provider, to Preston Collision. It was the worst…read moreexperience I have ever had. My car was approximately two months old and had been damaged on the road by a piece of flying metal. However, when Preston Collision was finished, there was a scratch on my touch screen. The owner checked to see the replacement cost, said it was too much and told me, and I quote, "It is your word against mine. I am not fixing it." The staff, particularly the owner's son, told me that my car was cleaned inside as a courtesy. However, when I showed him the scratch on my touch screen, he stated that no one had been inside of my car. The place was filled with unprofessional people and I would rather drive four states away than take a vehicle here.

    Fuerst Automotive

    Fuerst Automotive

    (27 reviews)

    We have been going to Fuerst Automotive for several years. Recently we took our car in for a…read morebroken control arm. They had to replace both since the other one was cracked too. Amy is wonderful. She kept us informed about the progress and the final price. I feel their prices are fair and they do a great job. They even send you pictures of the problem parts. We are very satisfied with them.

    My husband recently passed away and 5 days later I suffered a serious ankle fracture that required…read moresurgery and a 2-month recovery. I was finally cleared to drive 2 days ago. Just prior to my husband's passing, he noticed a tire pressure warning light but he was unable to fix it or get to Fuerst for help. Today I drove our car for the first time since my husband died. I drove to Fuerst and with my cane hobbled to the front door to find that it was closed. As I got into my car to leave, Mike came out the front door to ask what kind of help I needed. I was in tears due to circumstances, apologized and explained. Mike offered condolences and even though they were closed, he told me to pull up and he would check my tires. Mike was so gracious, patient and kind. He properly inflated all 4 tires and said if the warning light returns to come back on Monday. As a family owned business, Fuerst Automotive continues to prove how much it values its customers and cares about the community. Mike is a prime example of that excellence. I don't know of many businesses that would've reached out when closed to help someone during a difficult time. I wish I could give Fuerst 10 stars because they deserve it. Thank you, Mike, for your kindness and help.

    Genesis of Mentor

    Genesis of Mentor

    (2 reviews)

    For Google Maps (Best for Visibility) ​Google reviews are…read moremost effective when they are concise but hit all the high points. This version is optimized for the Google algorithm to ensure it stays near the top. ​Rating: Title: Beware of Bait-and-Switch Tactics at Genesis of Mentor ​I had an incredibly frustrating and unethical experience here. I came in for a specific Certified Pre-Owned (CPO) vehicle advertised as an exceptional value. After the test drive, I was told it was an "online error," it wasn't CPO, and they wouldn't honor the price. ​Classic bait-and-switch. They immediately tried to upsell me on a "perfect, like-new" vehicle that was significantly more expensive. Only after pushing for the numbers did I find out this "perfect" car actually had two accidents on record. ​To make matters worse, when I asked to speak to a manager about service loaners, I was told he was "locked inside a vehicle and couldn't get out." Nearly 30 days later, the same "error" listing is still online. They are clearly using false advertising to lure people in. Avoid this dealership if you value transparency and honesty.

    Mark and John went above and beyond for me as I was having service done. We purchased our Genesis…read morefrom here and have loved all our experiences with this Amazing Team at Genesis of Mentor. We will be loyal customers after all our interactions. They are very professional and look for ways to make your experience the best it can be.

    Preston Kia - car_dealers - Updated May 2026

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