I guess I have been a sucker. I had a transmission flush with Preston last week. I came back in…read morethis week for repairs they found during last week's maintenance. I asked them to check the transmission because the shifting didn't feel changed. They said the fluid was gooey and black..and tried to give the speech about needing a flush...they back pedaled. Who knows what they did and didn't do...at this point they may have "fixed" things that were not broken.

Matt, David and Mike at the service department are great communicators. They do an excellent job of…read moremaking sure we know what to expect every time we visit. Highly recommend Preston Ford service!

I also have to comment, the last time I was in they said I needed new front brakes, so I did some…read moreinvestigating and took it to an independent auto repair location, they got it up on the rack, took off all 4 tires, and said "you don't need brakes at this time" So as I suspected, someone just wanted to scam me out of $635 bucks for front brakes, and oh yea, after my last service, several weeks later, I noticed something silver under the hood, only to lift the hood and find a mechanic's screwdriver left under the hood (which could have fallen into the engine) - I don't know what's going on at Preston, but I just don't trust them any longer.

Absolute crooks! Do not trust them at all! Spent $500 for a battery I didn't need. Service mgr…read more Doesn't know his job or technicians very well. Worst dealership around.

Bought a car from them. They wont stop calling me. I've asked them, begged them to stop calling…read moreme, nope, they keep calling. Went to the FCC, the do not call registry, etc. They wont stop. I'm looking for an attorney to sue the hell out of them. I have all attempts recorded, and archived. I would not recommend buying anything from them. Do not give them your phone number!

Buying a car and getting maintenance done personal service from owners a good experienceread more

I have owned two Kia cars and one Chevy pickup. The salesman Tom Barrett has worked hard to provide…read moreme expert knowledge of the products he sold me. I feel Tom made every effort to provide me with a quality deal at a reasonable price. I'm proud to say Tom is my son and is a good representative for Preston and the high values that they stand for. Tom Barrett Sr.

Great experience! Took great care of our car. Special thanks to Amber, Jack, and David!read more

A deer hit my truck and set off my airbags. Took my truck to Bainbridge Body shop and they did a…read morefantastic job. Had an issue after I picked up my truck, took it back to Bainbridge Body shop and they immediately took care of the problem. Excellent local body shop and I highly recommend them for all your auto body repairs. Customer service is A++++. Thanks Bainbridge Body. Will definitely use them again if needed (hopefully I won't LOL)

We have used these guys for years. I can't say enough good things about them and the quality of…read moretheir work. Honest, fair, fast are just a few things top of mind. They work on all vehicle types (including Teslas). Highly recommend!

"Quality work at a fair price"... the motto speaks for itself! Mike has long been a fixture on the…read moreautomotive scene, with over 25 years of experience servicing vehicles of all makes and models and placing a premium on customer service! While many of the corporate shops engage in unethical business practices by overcharging, performing shoddy and unnecessary work, and blatantly damaging customers vehicles, Mike and his team of experienced professionals adhere to standards of integrity. So, whether you simply need an oil change or a new head gasket, the solution is clear - MAKE IT MIKE'S!

My family (including extended family) has been using Mike's Auto for better than a decade now. Mike…read moreis a very honest man and his integrity is reflected in his business ethics. Every single time I have had my car in for service I have felt like I was given a fair deal or better. Our cars have been in for repairs many times over the years. I try to eek every last mile I can out of the vehicles I own. I have never had to bring a vehicle back again for the same issue.

Excellent job correcting some shoddy work by local Newbury shop. Matt is very thorough and follows…read moreservice recommendations for complete repair work. Couldn't be more pleased with the job he does on my vehicle. Quick turnaround and very reasonably priced. Highly recommend for all automotive work.

From the owner: Berglund Professional Repair is a locally owned, one man shop offering both mechanical repair and…read moreauto body services. With over 20 years of hands on experience, we provide honest diagnostics, quality repairs, and clear communication from start to finish. Customers appreciate having one trusted place for both mechanical and body work, along with straightforward pricing and personal service.

My Lincoln Corsair was sideswiped by a hit and run driver. I took it to Highway Auto Body and Dan…read moreOsborne handled every detail of the repair professionally and coordinated with my Insurance Company. The car looks better than when it was new! I highly recommend this Body Shop.

Stopped in today to have some work done on my car and was told their policy is if you've done any…read morework yourself on your car such as change the spark plugs done your own oil change or any kind of work on the car that you have touched they will not work on your car for liability reasons. They cited that their shop has been sued multiple times in the past Which makes me wonder what they have done to be sued so many times that they had to create a policy. The gentleman behind the desk and one of the mechanics suggested that I lie in the future about having done any work on my car so they are actually promoting lying and dishonest acts Which further makes me worry about and wonder about their integrity and adds Creedence to the fact that they have been sued multiple times. I would highly recommend trying somewhere else and not doing any business with this place. My father and brother were mechanics and I grew up around a garage and it is worrisome and unethical to turn down work out of fear of being sued again. There are plenty of other garages in the area. I recommend seeking out one of them.