Great place and wonderful selection. The prices won't break the bank with getting a great product…read more I worked mostly with Ronnie. Very professional and personable. He was patient with me and my abundance of questions. He was also very knowledgeable about each product I was interested in and did not try to upsell me. Each person there seemed to be very straight up, genuine. They have a beautiful selection. It's worth the drive, by all means. It was hard for me not to upsell myself due to the abundance of beautiful stones, slate, etc. for floors, walls, landscaping, chimneys, indoor/outdoor projects, you name it. Willie was the delivery guy. He was super nice and easy to talk with. Willie also was very skilled with where I needed the stone placed by his forklift...it was a tight area near the house. Fantastic job by all. I will be going back when I devise another project.

This is not the normal sized HF, it's squeezed into a shotgun style storefront attached to the…read moreright of an Office Depot. For being the only Gastonia location this is HF is pretty weak. I'd expect this to be the flag ship store of the area besides locations in Charlotte but it's really not. If you're looking for the usual fair this HF will have it, but if it's in high demand you may be out of luck. Mainly because of it being in the city they sell out fast. The As-Is clearance section is very minimal and it's located up near the front near the office. Customer service is good here and they are always willing to look up a SKU number and run to the back to see if it's in stock. But again they turn over products quick here so don't rely on the app/website for correct in stock data. It's bitten me in the butt multiple times at any HF! I will be honest the Shelby HF has much better selection and the staff is much more relaxed. Every time I'm here in Gastonia it feels tense for some reason. Basically this one is OK, it has the usual items you need, the aisles are tighter than other locations, and be prepared to walk around stocking boxes as they are always restocking like it's a dollar general. On a side note I have seen workers just pull generator boxes off the top of another and let them almost drop to the floor. Maybe he was having a bad day but it made me second guess buying something big from here.

The staff at this location is so nice and helpful! We found everything we needed with their…read moreselection and at great prices. We even managed to get a 5ft American Flag on sale for $3.99. We bought the pressure washer that was on sale for $60 and it worked perfectly and got the job done. (Siding on the house, grout in between brick, spider webs, concrete deck, and can also be used to wash the car) We got a great deal on a TV mount too!

Looked for bathroom showrooms all over Charlotte but finally found Prosource. Great selection of…read morecabinets, floors, counter tops, marble, granite,tile, etc. very helpful staff Really enjoyed picking out our bathroom cabinets, floor and shower

Will NEVER recommend them to anyone... There customer service was absolutely horrible and there…read moremangers are very very Rude. And they do NOT STAND behind there work. Paid alot of money to have all the floors in house done and they did did them wrong and messed them up ,and now refuse to come fix the mistake after the job has already be paid for. So unprofessional...

This guys are awesome. They not only are professional but also are very gentle, maintained their…read morecommitment, arrived just in time. Gave a lot of good suggestions about our future projects. They quoted just right, very much appreciated. They also provided their own kitchen sink side spray and didn't charge for it. I'd highly recommend them.

Sean replaced my towel rack and did an awesome job. He also replaces a toilet paper holder where…read morethe dry seal had been extremely damaged.He was professional, courteous and I highly recommend him for all of your handyman needs. Also, he installed my garage door opener a couple of weeks prior. Great work and customer service! He was on time and completed in a timely manner.

Don't walk. Run to this fabricator. Not only do they design, supply and fabricate your countertop…read moreneeds but they install as well!!! Just an awesome family over there by the tracks!

I'm very disappointed in my experience with Harkey Tile and Stone…read more I went to them for my bathroom remodel, worked with Terri Wheeler on design and tile choices. Everything seemed to be going smoothly until she recommended a tile installer. When we were working on measurements, Terri stated that they don't sell tiles "by the tile" they come in square feet. Technically this is correct but when trying to figure out the square feet needed for each tile, Terri kept saying that they are not responsible for measurements and the installer is responsible. Well, Terri had the measurements and did the math but when it came down to doing the deal she wanted to release her liability and I ended up ordering more tile than I probably should. Because the installer broke my tiles I had to reorder and guess what- The person at Harkey taking the order never asked how many square feet I needed. My 24 x 48 tiles came in a box of 2 and my 12x24 floor tile came in a box of 6 tiles. Getting Terri to call me back was a process, there was ALWAYS an excuse and on one call she even divulged personal information about someone at Harkey that was none of my business. I'm not sure if she felt this would soften my bad experience but it only made me question her even more. After having a very challenging and bad experience with the installer that Harkey recommended, I reached out Drew Messenger, manager, to try and get my problem resolved. At this point I was already 2.5 months into a very small and simple bathroom remodel. Drew said he would assist in getting it resolved. Well, he did to a certain point. After back-and-forth with Harkey and the tile installer I ended up having to threaten litigation to the tile installer to get my bathroom completed. I was left with a USED vanity that was improperly installed, etched marble floor, grout haze on tiles, damaged drain cover and personal items that were used and or taken from my home. During this whole process, I was also getting a quote from Harkey on installing my kitchen countertops. Terri forwarded me an email with my updated quote that was $665 over my original quote with a note in the email from Drew to "increase each at $200 each". When I asked Drew why he emailed Terri with the increase his response was "Since you retained a lawyer for your issues regarding your tile installation and threatened to use them leads us to believe you'll be happier with a different fabricator and to consider my quote null and void." Drew is right! After my experience with Terri Wheeler and Drew Messenger at Harkey Tile and Stone, I do not want to work with them on any other project and I would advise you to consider what I wrote. Definitely do not rely on them for install recommendations! Know your measurements and don't let them tell you that they don't know how many tiles come in an order because they do. The tile I purchased was "their most popular tile" so to say you don't know how many tiles come in a box is an outright lie. In addition to the lack of customer service, their prices are higher than others that I have found in the area--SAME product and better customer service.

My people went in, places and paid for an order. Told them I would be there within the hour. Having…read morearrived, I was told nobody even started the order and to wait 20 minutes. An hour later they still haven't started the order, yet customers coming and going who clearly paid for orders after me were pulled and filled. This isn't the 1st time. I would avoid this place at all cost. Management sucks and there's absolutely no accountability

I came in without a design appointment (I recommend making one if you have a hard time finding what…read moreyou like). Luko was able to help me for a few minutes in between his clients. He found me the most beautiful bathroom tile that I probably would have overlooked on my own. He has a wonderful eye for design. I bought and returned samples with ease to make sure I was getting the right tile for my space.

Very professional! I love my new, custom made railings! They updated our home and gave it a…read moresophisticated look. Would highly recommend!

The service and quality are exceptional and I highly recommend this company. Put in a railing for…read moreme. Communicated well, were prompt and did excellent work. What a great company to work with

Had to come here cause it was close. Just a dingy hole in the wall. Run down cramped lot.read more

DON'T buy from this business!!! bought pavers for a new patio and found the pallets in their…read moreclearance section. The sales guy made a mistake on the invoice and the Sales Manager fought me tooth and nail to get a credit for their obvious errors. it took more than 3 weeks to resolve and it was a horrible experience because they are dishonest, over-charging bullies and simply bad business people. STAY AWAY!!!