My sister and I went granite shopping and stopped in here to view the granite and quartz options…read more This staff here were nice and helpful when we arrived. They offered coffee, tea and water and before we entered the area to view the granite they asked us to put on a safety vest. The staff member explained the layout of the warehouse and how to fill out the form with any items interested in. They also had a shelf with samples you could request. This was an enjoyable experience and the selections of granite and quartz were beautiful.

Not sure where this other review came from but I have the opposite to say…read more I have nothing but good things to say about Stone Basyx, Charlotte. Not only do they have a huge selection their employees are above par. Maria in particular was so helpful and always followed up. Definitely would shop here again.

Great place to do business. The staff is very knowledgeable, professional, and happy to help…read more They have high-quality material. Any serious contractor should have an account here.

A great resource for domestic hardwoods. The milling of their boards is quite good and they paint…read morethe board ends to prevent checking. I found some figured soft maple in 8/4 thickness. Easy to select boards and to do business with. I am a returning customer!

I needed a quick fix to my quartz countertop and Timeless Countertops responded quickly and price…read morewas very reasonable compared to other companies I inquired. I highly recommend them for any countertop needs.

Great company to work with. Very responsive, fairly priced, and they do great work. From the…read moreinitial appointment until the final clean up we were very satisfied. Would definitely refer them to family and friends.

What a great experience upgrading our kitchen countertops to granite with Asso Stone!…read more Aurelia was GREAT in helping us from start to finish! The service we received was top notch. Very friendly, helpful, and professional business. We couldn't be more pleased with our experience! Even after the job was done and the final bill was paid, we found something that needed to be fixed in a small corner of the countertops. I called Aurelia about it, sent her a picture, and she had someone out at our house THE SAME DAY and they got it fixed! We are 100% satisfied with how it looks, and we couldn't be happier with how everything was handled! If you're looking to upgrade your kitchen, definitely give them a call. You will be pleased with the price and the quality! Thanks again Asso Stone and Aurelia!

Take your business elsewhere. This company does not conduct business in a respectful or…read moreprofessional matter. Had multiple issues because of the lack of communication and not following back with any issues that came up, as well no sense of urgency to fix an issue that their employees had created. After the project got completed I got an apathetic apology from the owner over the phone instead of in person as he did know that I would be stopping by. Running a business is about building strong relationships with the members of that community with integrity. Save yourself the headache and frustration.

Don't walk. Run to this fabricator. Not only do they design, supply and fabricate your countertop…read moreneeds but they install as well!!! Just an awesome family over there by the tracks!

I'm very disappointed in my experience with Harkey Tile and Stone…read more I went to them for my bathroom remodel, worked with Terri Wheeler on design and tile choices. Everything seemed to be going smoothly until she recommended a tile installer. When we were working on measurements, Terri stated that they don't sell tiles "by the tile" they come in square feet. Technically this is correct but when trying to figure out the square feet needed for each tile, Terri kept saying that they are not responsible for measurements and the installer is responsible. Well, Terri had the measurements and did the math but when it came down to doing the deal she wanted to release her liability and I ended up ordering more tile than I probably should. Because the installer broke my tiles I had to reorder and guess what- The person at Harkey taking the order never asked how many square feet I needed. My 24 x 48 tiles came in a box of 2 and my 12x24 floor tile came in a box of 6 tiles. Getting Terri to call me back was a process, there was ALWAYS an excuse and on one call she even divulged personal information about someone at Harkey that was none of my business. I'm not sure if she felt this would soften my bad experience but it only made me question her even more. After having a very challenging and bad experience with the installer that Harkey recommended, I reached out Drew Messenger, manager, to try and get my problem resolved. At this point I was already 2.5 months into a very small and simple bathroom remodel. Drew said he would assist in getting it resolved. Well, he did to a certain point. After back-and-forth with Harkey and the tile installer I ended up having to threaten litigation to the tile installer to get my bathroom completed. I was left with a USED vanity that was improperly installed, etched marble floor, grout haze on tiles, damaged drain cover and personal items that were used and or taken from my home. During this whole process, I was also getting a quote from Harkey on installing my kitchen countertops. Terri forwarded me an email with my updated quote that was $665 over my original quote with a note in the email from Drew to "increase each at $200 each". When I asked Drew why he emailed Terri with the increase his response was "Since you retained a lawyer for your issues regarding your tile installation and threatened to use them leads us to believe you'll be happier with a different fabricator and to consider my quote null and void." Drew is right! After my experience with Terri Wheeler and Drew Messenger at Harkey Tile and Stone, I do not want to work with them on any other project and I would advise you to consider what I wrote. Definitely do not rely on them for install recommendations! Know your measurements and don't let them tell you that they don't know how many tiles come in an order because they do. The tile I purchased was "their most popular tile" so to say you don't know how many tiles come in a box is an outright lie. In addition to the lack of customer service, their prices are higher than others that I have found in the area--SAME product and better customer service.

The owners Jack & Neal do an excellent job with both service and workmanship! Thanks Guys!read more

I found a diamond!!!…read more Let me hold it to the light for you: do you see this side? Here's Neal who is highly skilled, yet also humble. Look at this side: He provides a chill vibe, while also being super responsive and punctual. Oh! Let me turn the treasure again; do you see an experienced and fine tradesman who is also excellent with customer service? And the final shine on this fine stone? Neal had the best quote in a competitive market. We did full replacement of carpets on one floor, (and 2 sets of stairs) and LVP on another floor. They finished in 3 days and left a perfect jewel in their wake. How lucky we are to have found just such a gem! Neal and his team were an absolute pleasure to work with, and I would absolutely hire them again.

You can stop your search with trying to find a reputable fabricator. Trust me, I have had all of…read morethem in my home from Charlotte, Monroe, and Matthews. Hands down Custom Granite Solutions was the winner by far not only due to price but the fact they could do so much more than just countertops. The initial meeting was to discuss the project and how they would go about it. They offered suggestions of things we had not even considered so we were confident in their abilities from the very beginning. We made our countertop selection from one of the distributors that Custom Granite Solutions uses and waited for our slab to arrive at the warehouse. Elbert suggested that we go look at the slab prior to installation, just to make sure the color was the same as the distributor's sample. Much to our disappointment, the slab was much whiter than I had hoped. I called Elbert and he let me know the issue would be addressed. The next day he called with a satisfactory solution that got our project back on track. He went over and above what we expected to make this right. Each of the individual craftsmen (countertop and tile installers and the plumber) were all amazing. The countertop installer took his time when demoing the old countertop and backsplash. They put down drop cloths to protect our hardwood floors and cleaned up periodically during the process. We requested they try to save our cast iron sink which they were able to do saving us $700. The sink had to be cleaned due to all the adhesive from the previous install which they took to their shop and did. It turned out amazing and looks brand new. During the countertop install, the contractor showed us that the previous installer had not leveled our countertops correctly (due to unlevel floors) which was evident in the unevenness of our previous backsplash. The installer took the time to level all the countertops rather than install them as was previously done. The tile contractor was used to install backsplash that we provided. We were told upfront from Elbert what supplies to get such as the tile grout and caulk. The installer asked us what we paid for the supplies and that we could get them much cheaper from Lowe's or Home Depot which amounted to a $95 savings. We were so thankful that he took the time to ask this question and to explain the difference between sanded and non-sanded to ensure we picked out exactly what we needed for our install. He even offered suggestions as to the grout color by showing us pictures of previous jobs he had done. Just like the countertop installer, he took his time in making sure everything was done to perfection. The plumber was great as well. He made a few suggestions regarding the kitchen faucet such as not installing the cover plate for a slicker look which we love. Lastly, all the contractors cleaned up at the end of their installations. I am a clean freak and only needed to mop when they left. This really helped with our hectic schedules. We are so thankful that each of these contractors treated this project like it was their own home. That says a lot about this company's reputation. Thanks again Custom Granite Solutions our kitchen turned out beautifully. You guys are the best!! Tracie W.

Found these guys online, and the reviews did not lie. Great process and communication. Good price…read moretoo! Highly Recommend !

Love this place. Friendly staff huge selection of rough sawn lumber and very good pricing.read more

A hidden treasure!!! When I went there the first time I got…read morethe royal tour of the business! The ware house manager took the time to show me all the beautiful lumber they had in a 30 min tour. Were do you get this today??? Oh my God, if you are like me a life time woodworker, this is bad news, candy shop for a woodworm..... They are so well sorted of beautiful exotic lumber, their service is of an era gone by, family owned for 3 generations!!! Exceptional service such a treasure in our fast times today. They also have some gorgeous salvage items and great prices on regular lumber. Not to forget the beautiful traditional wood shop, reminding me of my apprentice days, to make any custom item you might need. There is little that can compare to them. Its a pleasure to visit and shop there, only can say hope they stay like that for ever. Restoring/rebuilding a 1899 home in Salsibury