Not responding after seeing pier failure from 2004 installation. Chip came to see pier failure and…read morecited arsenic removal from piers causes failure. Claimed guarantee pier replacement for 50 years but not the labor.

My husband and I are big believers in recognizing quality work and professionalism. We are very…read morepleased with the work that was performed by your carpenters and we are highly impressed with the sturdiness and design go the structure. Your employees have been nothing less than timely, professional, and hardworking. Each member of your team has provided excellence and answered all of our questions along the way. We highly recommend your company and will do so with friends and acquaintances that inquire about deck rebuilt and repair projects in the future. We are thrilled to show off our new deck and eager to see the finished product once the staining and painting are complete. When we initially began the process of finding a company to create the deck and outdoor experience we were looking for, we researched diligently and your outstanding company reviews were the leading factor into pursuing your company. Initially, we inquired for a reference on the NextDoor smart phone app and you were recommended by one of your past customers. We looked at four different companies and decided on Deckscapes for our project. Although our initial project planning changes along the way, we are so happy we chose your company. Thank you for your outstanding and TRUSTWORTHY service.

My wife and I have built three decks at previous houses which we owned. We decided to hire someone…read moreto build the deck on our current home and requested bids from four companies. Charlotte Deck Builders was the lowest bidder. We are more than pleased with the deck they built. Not only did Victor and Anibal build a great deck but they exceeded our expectations and they were meticulous in their attention to the smallest details. They built a great deck. Admittedly, our project was smaller than others we saw in the gallery but our interactions with Diego and Eddy, the owner of CBD, was very pleasant. Each treated us as if we were as important as if we were clients with other, larger projects. The only negative comment we have is the invoicing process -- it was confusing and difficult to interpret. But, in the end, Eddy is an honest, reliable business owner who is true to his word. We cannot recommend CBD high enough to build the deck you want.

Requested a deck quote and setup an appointment. Eric Kent from Deck Plus came and I explained what…read morewe were desiring and when I thought my end vision was understood. He asked how we wanted to move forward and I said please prepare a quote to which he responded "I don't do that, I can give you a ballpark and if your serious I can be more detailed once you want to move forward". I responded in surprise so what what is your 90% ballpark estimate as we discussed (understanding minor adjustments and design changes can change cost as well as materials prices). His response was 30k so I asked he email me it as we discussed to confirm the size and design and again he said I don't do that and if you want to move forward we can get more detailed. I asked him directly " am I detecting an attitude in your responses as my desire is to make sure we are on the same page. If I can't get the estimating person to provide a basic estimate to build off with out a tone that I should just agree and hand him my cash is unacceptable. A basic estimate would have taken him maybe 15 minutes and would lay out timelines, payment schedule and clarification on what the 30k provides is not to much to expect. Under no conditions would I agree to any work where I get a fraction of my desires addressed / confirmed understanding and then be spoken to like "agree to us doing it then we can address your questions with a condescending tone. I thanked him and walked him to his vehicle. I called the office and explained my dissatisfaction and refuse to use a company that the sales person can not keep his frustration in check and forgot I am the one paying for the project and not some guy on the street that was interfering with his day. Attitude and respect sets the stage and if providing a quote is an annoyance, then don't advertise a free quote (perhaps the old saying you you get what you pay for is true, I paid noting and got my money's worth). I would prefer to pay for an estimate fee and feel my desires were heard and understood as I make my decision. George

I generally leave positive, generous reviews, but I feel obligated to warn others…read more In the last five years, we've completed over a dozen major construction projects across two properties. This is the first time we seriously considered terminating a contractor mid-project. Communication was consistently poor, the project schedule and material ordering were severely mismanaged, and the crew showed up only six days over an almost two month period in the summer when the majority of work should have been completed, contributing to turning what should have been a three month job into a six month project. Job-site cleanup was not maintained, significant errors were made, and there was resistance and defensiveness when those mistakes needed to be corrected. Rather than taking accountability, the company disputed issues that were clearly the result of their own lack of oversight and execution. Overall, the level of service, organization, and workmanship fell far below what we've experienced with other contractors and what you would expect at this price point.

It was not a big project in the grand scheme of things, but it felt big to me, and I wanted to get…read moreit right. I used Yelp projects and ended up with several responses, which led to five contractors coming out to the house to provide estimates. Ng offered the best price and even though their Yelp history is not the deepest, they presented themselves professionally and the Yelp guarantee added an extra layer of confidence, so that is who we chose. The team arrived exactly when they said they would and got straight to work, and they truly worked, two full days without slowing down even as the short winter daylight made the schedule a little tight. They stayed focused the entire time. My wife and I are very happy with the result. We received exactly what we agreed on and I think they even went a bit beyond. They put up plastic wrap to protect the rest of the space, took all the demolished material with them, and even made the bed in the room when they finished! It was perfection and absolutely worthy of a five star review. These guys were great and they have my full endorsement. [Round number review 100 of 2026 - 4542 in North Carolina - 25290 overall]

This company was referred to me by a good friend of mine. Unfortunately, I do not have enough space…read moreto tell you of the remarkable job that was done by these guys. From renovating my entire garage, replacing drywall in my home, renovating one full bathroom, repairing my wooden fence, repairing a leak in my roof ...just to name a few things that they have done for me. They are my go to for everything! My home looks brand new!

What a great company! They extended my existing patio with pavers. They were timely, professional,…read morehard working and incredibly meticulous!... I will refer them to all my friends and family as they do complete hardscape...pools, sunrooms, landscapes, and of course patios!! I give Miguel and his team 5 Stars And very fair on pricing!!

Miguel and his team are very professional and I cannot say enough about the quality of work that…read morewas provided by the team. We had a portion of our driveway removed that was caving in. Underneath was a ton of uneven mud and bricks. To make it worse, our yard slopes downhill. MA came in and turned our mud pit into a beautiful grilling/natural area with a retaining wall. You would not believe the measures taken to make sure the area would be low maintenance and look amazing for years to come! Miguel is easy to work with and has amazing vision for hardscaping. Do yourself a favor and give them a call!

I was concerned that the 25-year old support posts under my deck were beginning to deteriorate in…read morethe ground. Camilo had the idea of putting in new concrete foundations right next to the original posts and then inserting new 6 x 6 pressure-treated posts under the deck right next to the old ones and bolting them together. This was a very strong and economical solution. Good work and good value.

We contracted Rock Hill Decks for some minor deck repair and painting. The crew that we eneded up…read morenegotiating with was through DylanBuilders, LLC. I assume these are subcontractors of Rock Hill decks as the gentlemen we dealt with stated this was his own company. USE CAUTION if you choose this route. The gentlemen we dealt with was nice and polite, but quotes were extraordinarily vague. The materials cost ended up being 3x more than quoted (originally 4 times more, but there was so much overpurchased material we took it back for a refund, thankfully). The craftsmanship was sub-par, especially for a licensed deck specialist, and the paint work was extremely rushed and "slapped on" with entire sections left untouched. After agreeing to pay half up front and the remainder upon project completion were we continuously harrased about paying more and more money to "keep them going". When we stated the agreed upon terms, the gentlemen became irrate and irrational.....still demanding payment for incomplete work. Unfortunately, this was not resolvable as the gentlemen felt it was better to insult me vs. discussing resolution for the incomplete work. This left us terminating the contract in an incomplete state. To the owner of Rock HIll Decks - if these are subcontractors of yours please know that this is directed at our experience with them (Dylan Builders LLC) and unfornately this experience is tied to your business. I truly wish I could state differently, but this was a bad experience leaving our deck in worse shape than before the project and now I have additional work to make things right. Under the circumstances I do not recommend this company.

Great service. Easy to work with and completed the job in a reasonable time. I'll call them againread more

I needed some help replacing vent covers for my 2nd floor bathroom fans and a broken backyard…read morelight. David and Andy communicated with me throughout the job. The morning of the job it rained so I thought they may reschedule but Andy showed up right on time and had the job done in a couple hours. The price was reasonable. I will use them again in the future when I need help.

RG Stonemind did a fantastic job creating natural stone knee walls aroundmy home's shrub & flower…read morebeds. They offered expert advice and workmanship to give me the exact look I wanted, and were very meticulous about every detail, including leaving my property neat and tidy each day. Rodrigo communicated well throughout the entire project, and the company owners, his Dad and Uncle, were on the job site daily. I highly recommend this group of artisan stonemasons and trust you will be as pleased with their work as I am.

Had my leaning retaining wall rebuilt. They were very thorough and very informative with the…read moreprocess. They saved all my landscaping plants that had to be removed and put back, they handled with care. The guys were such a hard working group they were amazing! Highly recommend them.