worked with him for awhile an seemed willing to help an finish what we discussed but then he just…read moredropped off the face of the earth an never made contact again to finish the work we had i thought agreed upon an paid cash for the work but never finished what we negociated. will never go back his word is no good

Outstanding shop with great service! Called in the morning to see if they could do a "pre-buy"…read moretruck inspection for me and they said to bring it on over. Andrew did a very detailed inspection, ran a complete diagnostic, went through everything, explained what he was looking at and what he was looking for. In the end the only things he found were fairly minor, which gave me complete confidence in purchasing the truck, not to mention some ammo to get the purchase price down a little. I would highly recommend anyone with a diesel to visit this shop, Andrew knows them inside and out and the service was very friendly!

very expensive - charged double the retail price for camera install. Charged $350 more than even…read moreLes Schwab for batteries and $850 to install. Friendly, but do not communicate well. I asked them not to do some repairs to keep the cost down, but they did them anyway and charged double. Very unhappy

I believe in supporting local independent businesses...but sometimes it bites you…read more Before reading this review, I want you to know that due to my job I can potentially be exposed to Covid-19 on a daily basis, and rather than thanking any chances of exposing my family, I have been living in our RV since March, including the night before we took it in the Sunset RV. Mind you we keep the RV under cover at home...and brought it in because of cracked vent covers that leaked and an electrical issued. When we arrived and met with the guy, we went over the issues and he wrote down what we wanted done. After we had covered everything, he said they would contact me in 3 day, I didn't hear from them, so I called and left a message on their voicemail. (we had over 2 inches of rain that night) and the next day I still had not received a callback, so I tried emailing them...still nothing. The following day I called again but didn't leave message since they didn't respond to the first one. They finally got back to me to say the electrical issue was taken care of and to ask if we want them to repair the vent cover? Seriously??? That was on our list...so I said YES and asked where our RV was being stored the last week since it had been raining so much...he didn't answer, just asked when we wanted to pick it up. I asked when it would be ready...he said he'd have to check and get back to me in the afternoon (Surprise...no call until the next day). When we arrived to pick it up, I was concerned to see it parked on the street (same spot we'd left it a week before)...AND that only ONE of the 5 vent covers had been replaced. When I went inside to check it out...OMG, there was water behind the bathroom sink (where they HAD replaced the vent cover) AND a puddle of water on the bed....as well as the bed soaked through to the mattress...the severity I didn't even realize until I got home and removed the bedding & mattress from the bed...and found the bed platform wood wet! Upon further inspection, I found that we now have mold around the windows which I know wasn't there the day we took it in because I took Christmas lights off the dining area windows that morning before we took it in. The veneer on the bedroom cabinets is peeling off and the entire RV smells, and I'm still not done checking everything out. When someone brings you an RV and tells you that it leaks, and you only have it for one week...during which there is torrential rains, and the RV LEAKS....you shouldn't act surprised. Why wouldn't you cover it or store it in a covered area if it leaks?? Why wouldn't you done a walk-thru BEFORE the customer comes to pick it up? Now I have to replace the mattress (less than 2 years old), spend hours cleaning the RV, most likely replace the veneer on the cabinetry in the bedroom, dry out everything and who all knows what else!!! My support of this local business is now going to cost me several hundred dollars IN ADDITION to still having to get all the other 4 Vent Covers. I will NEVER take my RV to Sunset RV again!!!!

We took our pop up trailer a 2008 Fleetwood Arcadia, in for a water leak repair. Wasn't fixed right…read morethe first time. Brought it in again for a second time. Well it got stolen from HIS BUSINESS KEYS AND ALL . It got recovered in Downtown Portland 2 days later, being lived in and totally trashed, unfixable. Used needles all over the inside. His response to us after talking to his lawyer and insurance company he is not responsible. I beg to differ. Our insurance and Lawyer will be contacting him soon. I also reported him to the BBB.

Jake and his team are the consummate RV sakes company! Jake was accommodating, personable, and…read moreextremely professional. We would highly recommend Jake for all of your RV needs!

Communication is terrible, does not finish when promised. Todd has had our motorhome for 15 weeks…read more Promised us it would be done by Christmas, then New Years, now has no idea. It's only fiberglass work, so no waiting on parts. We had to cancel a month long trip because of his lies. Would never go to him again, and we still have no idea when we will get our motorhome back.

Todd, Kevin and the team at All Star RV Repairs were great to work with. We discovered damage to…read morethe roof of our travel trailer and they got us in promptly, prices were reasonable, communication was great with regular updates (including picture) and completed the day they estimated. Can't recommend highly enough.

Called on a Sunday afternoon when we couldn't get the jacks to retract. Technician called to…read moreconfirm his ETA, diagnosed the problem and fixed it. It was only 2 hours from the time of my call to when he was finished. Very happy to be back on the road again.

Unreliable! Terrible follow through! i called Thomas from Mt Rainier and explained our RV problem…read more i told him we were heading to Beaverton Oregon and he said he could look at the RV the next day that i should call him Thursday at 10 and he would come by. i called 3 times and sent texts. He never returned our calls or texts! we lost an entire day waiting for him! common courtesy would have been to let us know if he wasn't planning on showing up!

Worst dealership! the sales people are not very friendly so here's my story. I bought a cargo…read moretrailer that was a bit to small 7x12 so went back the next day to swap it out for a bigger trailer I got a 7X14 instead they accepted the swap but made it a challenge then when they said ok let do the swap out on trailers I bought a trailer thats been sitting on the lot for over a year that they have not sold yet when I looked at the Trailer they had a spare tire and Wheel on the inside of the trailer wall installed so I went in to the build to finish the paperwork up to buy it the other sales person went out and removed the spare tire. then I noticed it before I left the dealer and asked about it and they said they ship the trailer with the spare tire to the dealership and then take them out and sell them for additional cost. What a joke! don't go to 99W lots of other dealers that will not Jack you around. also I bought a interstate Trailer the roof rusted out and is basically junk now and told them about it and they did nothing about it and said that's normal this was years ago back in 2005ish but im still not happy about the interactions my nick name for 99w stealership not dealership

Very disappointing! We scheduled a boat trailer maintenance…read moreappointment one week in advance only to find out our boat trailer sat for two days at their location because the staff worker did not show up to work on it. Throughout the two days, we requested a follow up call to let us know when the worker will show up but did not get any response. So as a result, we ended up picking our boat trailer up with the office staff stating they were too busy to work on our boat trailer even though we had a scheduled appointment. We would never recommend this company (especially since they act like they don't need the business!

Had some water damage to my roof due to a tree puncture and I will say the work done by Ed and Dave…read moreon my RV was absolutely fantastic. Ed got our RV in and repaired promptly and worked closely with our insurance to get these repairs done and covered by our insurance. When we picked up the RV both Ed and Dave took the time to show us exactly what was done as well as the damaged pieces they repaired so there was no question as to exactly what actually done. Advanced RV has earned a customer and I would recommend you check with them regarding any RV repairs or service you might need.

Advanced RV is nothing short of fantastic! We keep a travel trailer a few miles away from advanced…read moreRV and use it every summer. It seems that at the beginning or end of each trip, the trailer develops a problem. However, the problems are quickly solved when I call up advanced RVs office manager Lindsey Mae. She gets me an appointment quickly, and Ed, the owner, greets me when we arrive to diagnose the problem. Master technician Dave then puts his great skills to work, repairs and resolves the problem, and we're back on the road. We have found them to be super helpful, extremely proficient, efficient, and fair priced. In the past, we've had expensive, rather poor service at some other Portland area locations. Advanced RV might better be called Angel RV. Thanks Lindsey Mae, Ed, and Dave for continued superb service.

We purchased a 2109S Rockwood Mini-lite and the salesman and financial person were great. However…read morewe did have a problem with our fridge but the manufacturer was great about replacing and Waterdog was awesome making a timely appt to get it here and get it replaced. This is the 2nd trailer we have purchased from Waterdog.

We are traveling through the area and Tony was able to repair our issues in a timely manner. We…read morehighly recommend him.