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Mac RV Sales

1.2 (5 reviews)
Closed • 9:00 am - 6:00 pm

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Roberson RV Center

Roberson RV Center

(30 reviews)

I would not recommend Roberson RV based on my experience…read more There were clear issues with both the walkthrough and the condition of the trailer at delivery. During the orientation, the technician could not confirm whether the water heater was on or off, he didn't know which position meant what on the switch. I later discovered he had left it on while empty or filled with antifreeze, and it had been cycling for several days before I caught it. That is a basic oversight that could easily lead to damage, which I won't know until my area is above freezing. More serious was the complete failure of the 12V charging system from day one. After bringing the trailer home and leaving it plugged into shore power, I returned to a fully discharged battery. The converter was not charging the battery at all. The battery had dropped to 11.9V and remained there for an extended period, which is widely understood to cause permanent damage in AGM batteries. I thoroughly documented the issue with video evidence, including voltage testing and isolating the fault to the converter. Despite this, I was not offered a reasonable or practical solution. The only options presented were multiple long-distance trips back to the dealership, totaling thousands of miles and significant time, or waiting 6+ weeks for a more local service center to diagnose something that had already been clearly identified. At that point, I had no choice but to purchase and install a new battery and converter myself, out of pocket, just to make the trailer usable. After replacing those components, everything worked immediately. This situation could have been avoided with a basic pre-delivery inspection and a willingness to work with clear diagnostic evidence. Instead, I was left to resolve a brand-new equipment failure on my own. It's also been 3 weeks since I purchased the camper and my DMV has not received paperwork from Roberson to allow me to register and use the RV. I highly advise avoiding them at all costs, I should have read the other reviews sooner.

Very disappointed in Roberson. Earlier this month my husband took our 5 year-old travel trailer in…read morefor winterization. While the trailer was there, they (Roberson) checked the roof and reported back that there was damage in the back corner, that there was a 'soft' spot and it needed to be repaired. My husband asked for a quote for said repair, and a few days later he received a quote of $14,000 (the quote was to replace the entire roof, which was NOT necessary)! Needless to say, we got the name of an RV shop for a second opinion. The roof had just a small patch that needed to be sealed. While we had it in the shop, we had them address a couple of other maintenance items. TOTAL amount for everything was $590.00. The disgusting part about this is that there are a LOT of people who completely trust places like Roberson. And they spend those huge amounts no questions asked. Just do your homework and beware.

Mac RV Sales - rv_dealers - Updated May 2026

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