Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Great price super helpful and they want above and beyond to be helpful. Super honest great people…read moredefinitely buy from them again.

We've been renting from RV Northwest since 2012... Fast forward to 2021, we've been trying for the…read morepast month to rent an RV with them. We already have a deposit on file yet they won't return our calls. I stopped the first week of July 2021 and I was told that they would email me a quote for an RV rental in the next day... Now with only 4 weeks before our vacation we're left in limbo, unsure if we'll hear back on rental confirmation but mostly afraid that we'll never see our deposit again. RV Northwest if you're seeing this please respond we want to do business with you again!

We were evacuated due to fires with 7 dogs. After a day and a half of sleeping in cars and in a…read moreparking lot, we decided to rent an RV to keep the pups safe. One call and we had what we needed. They even have us a discount and left our time frame open as to return as we had no idea. They also offered a place to park when we were evacuated a second time from our evacuation site! This is an AMAZING and WONDERFUL company. We will be using them any time we need a rental RV, and HIGHLY RECOMMEND them!!!

Never returns calls from the service department or the sales department. I'm stuck with a brand new…read moreone year old camper. With very little backup and zero from the manufacturer

The sales person was lying in order to sell us a hitch, undercoating, and waxing. They lied a…read morenumber of times and then tried a very hard sell

We dealt with Michael, Brian, Jeff and John. They were all great and easy to work with. They made a…read moregood thing better for us. Everything was taken care of in the paperwork and the unit we bought. There was a minor issue in the paperwork and they worked it out very well. Thanks guys.

What a great bunch of guys and gals. Really let us make our minds up and offered us a great deal…read moreon a used RV. Our sales agent Jeff was awesome! Had a great experience and will be back. I wish everyone "happy traveling" see you all in another time zone!

No answer to phone calls or emails for 4 months. Sounds like other people are having the same…read moreissue there.

Do not waste your time!!! We purchased a brand new Shockwave - It's a f-ing Lemon!!! We have been…read moredealing with the service manager "Pete" and he is not for the customer!!!! This place is a scam making a payment on a brandnew trailer that we are not even able to use!!! WTF. BEWARE DO NOT GO HERE By the way a 0 ZERO RATING

We came from CA to buy our new Jayco Seismic 395 Toyhauler. From the first phone call (and the…read moremultiple that followed) all the way through final walkthrough, Anne and the staff were warm, knowledgeable and accommodating. Kerry took us through all of the features and patiently explained all of the details. Our favorite part of this experience was the sweet gift basket that was handmade by Andrew! He takes his job very seriously and adds the final touch on excellent customer service. Highly recommend Annie's RV to those looking for the old fashioned customer first service, and honest and transparent transactions.

Our experience from start to finish at Annie's was incredible. My wife and I traveled up from…read morePortland to take a look at an RV that we thought might be a good fit. During the walkthrough, Ann and Andrew (both amazing) let us know that that they would replace the awning fabric, perform the annual roof re-seal and test/replace the battery (all without us even asking). The price was excellent, the whole team at Annie's were incredible, honestly what a wonderful place. It''s a family owned business that clearly takes real pride in how they treat customers. I only wish more businesses were like Annie's. Thanks guys!!!

We went to Curtis on TV Hwy after searching for a SportTrek 272VRK and other models. We had been…read moresearching for our next trailer and this was a model we really liked, and Curtis had it in stock. We met with Josh Sharpe letting him know that we wanted to look at a few trailers they had. We viewed several trailers online and watched a lot of videos and now we wanted to get inside them. Our intension was not buying but looking. Josh was very understanding and accommodating. He hands down has a great personality and was willing to show us anything we wanted in hopes to earn our business when we are ready to take the next step. He was not pushy and no trickery, he was straight upfront with everything, answered our questions, traveled back and forth across their lot to help us out. We fell in love with the SportTrek 272VRK, this was it, this would be our next trailer. Hands down checked all the boxes, fit and finish was amazing. We did sit down with him, again no pressure at all. He asked if we were interested in our trade value and what kind of numbers. Initially we said no, then we decided let's take a look at it. Josh provided all the details for the overall cost and trade in values, and we were ready to leave. My wife and I had a side discussion and decided let's just pull the trigger, it is a year sooner than planned but the numbers really worked in our favor. We explained to Josh we had camping plans the following week 3 hours away, he felt that they could get the trailer ready in time for us to leave on time. Josh came in on his day off at 9am to walk through our trade and to do a walk-through of our new trailer. Everything went great the trailer was ready, did a full walk-through and we were ready to roll. Josh had a family breakfast date and insisted on staying we told him go, he stayed for as long as he could and set us up with a peer of his in case we had questions before leaving. We did have a technical glitch before leaving, the Curtis Service and Sales staff all rallied around to help us to resolve it. I won't go in details, but they were all amazing trying to get root caused and resolved. We finally thought let's let them take in the shop and deep dive on it. We left for home hoping to pick up the next day and head out on our trip. We got a call from the shop a while later, and they resolved the problem. It was not critical, so we felt good going back to pick it up. We picked up our trailer and headed out on our trip after stopping at home and packing all our stuff into it. For Josh for great customer service and continued follow up on our purchase. Go see him for your first or next RV and tell him the Farris' sent you. You will not be sorry. For the Service team for trying everything to resolve our problem and then solving it. These guys just did a great job period. For Curtis Trailers for having such wonderful team members who all care about you. From the front the front office, sales, service and parts for giving us a great experience. No wonder they have been in the area for 77 years!!!

Notified front desk we were interested in buying a trailer. Said someone would be out to help us…read more Few minutes later Bradley came out, looking at his phone asking if we're looking for something in particular. Told him the first one we'd like to see. Did the "ya look familiar stick" then proceeded to tell us he had "other customers just arrive and he's gonna pass us off". Pointed in a direction and that someone would be with us. We walk towards the trailers in question, behind a locked gate. Wait 20 minutes, finally we agreed that if this is how sales customer service is how bad it must be for other aspects of the company. After we started walking back and we were already almost to our truck someone else finally comes out. "Asks is there's something specific to look at?" DONE. What little communication I had with Bradley he clearly didn't pass along. So I responded with "we're leaving. We were interested but nobody came to help us" He then proceeds to try talking to my wife who is clearly trying to leave as well. Thank you Curtis Trailers for showing us upfront that we didn't want to do business with you. Glad we only wasted 30 minutes of our day. We're very excited about the trailer we bought down the road.

Blonde Front desk lady is a rude and inconsiderate. Terrible customer service. Would not recommend…read moreunless you like rude service.

Family RV is awesome! We had a great experience with this company! Everyone was so friendly and…read moreextremely knowledgeable regarding all aspects of their business. We would not hesitate to do business with them again in the future, for repairs, buying, or selling/consigning. Family RV gets an A+++++++++ from us! Andrew & Jean Frost

I went to them in November of 2023 and bought a grand design reflection 5th wheel camper at a GREAT…read morePRICE! I have been living in it for the past 3 years and I still love it. Unfortunately, they are no longer in business and now Camping World owns their lot in Woodland WA. It's too bad. Lazydayz was so much better than Camping World.

I just to warn everyone about LazyDays RV in Portland. They will not protect your RV when you…read morebring it in for service and their service department is the slowest in the country. Last March 28, 2024, we brought our Tiffin Wayfarer in for warranty and maintenance work. No work once done and April 6, 2024, after leaving the keys on the driver's seat (standard practice there for any RVs left for service), someone drove it off the lot, through a gate. Through "Mercedes me" app, we located it April 10th and the sheriff had it towed to a lot and then back to LazyDays for repair. The thieves had torn off the front bumper, broken the right front jack, damaged the drawer slides, tore off the ventilation pipe, thus creating a hole in the roof, & damaged the water pump. By July 20th, we insisted & got it back to attend a rally, but only a new key fob obtained and the front body repair work was done in that 4 months (no maintenance nor warranty work nor repair of damages). We returned it to LazyDays 9/5/2024 only because the Tiffin Company and our insurance agents advised us to. They still needed to do the warranty work, repairs and maintenance. Feb 3, 2025 we hired an attorney to try to get the work done and our RV returned. After many letter from her to corporate, we finally picked up our RV May 15, 2025 repaired. So basically their service department had our RV for a total of 13 months. So unless you don't care if your RV is stolen and damaged through their negligence and then kept for more than a year getting shoddy work, we would advise against buying from them and using them for service.

Justin replaced both of my AC unit's fan motors. He was so…read morehelpful in working with my warranty company to get the repair approved in a timely manner. He got them replaced before the heat came and he was very friendly and knowledgeable,and the ACs are working beautifully. I highly recommend Great NW RV Mobile repair. I will certainly use them again when needed!

Justin was professional, knowledgeable, and friendly. His prices are very reasonable, and he is…read moregreat at offering suggestions that go above and beyond the repair. Highly recommend.