I have used this service on a few occasions when I lived uptown, but this was my first occasion…read moreusing them in my apartment downtown. It had been a while since this place got a thorough cleaning, so it was time to bring in some professionals. It was easy enough to set up an appointment via their website. You can pay via Paypal. When I had used them previously, they did not charge extra for cleaning the refrigerator or for me having two pets in the house. Now, it is $10 extra for the refrigerator and $15 per dog. I just arranged it so that my dogs would be gone to their grooming appointments during the time the cleaning service would be in the apartment. I paid the extra $10 to have the refrigerator cleaned and oh, they also charge an extra $10 to do dishes which they did not charge extra for in the past. I have a dishwasher, so I just made sure the dishes were clean and that the sink was clear. Anyway, the ladies arrived on time. They did not bring any cleaning supplies (even though they do give you an option to have them bring their cleaning supplies on their website form). You must have a mop, broom and bucket for them to use. They did not bring gloves or any other cleaning supplies. Good thing, I do have my own stash as well as sponges and rags for them to use. We left them to their work. Oh and before I left, I had to sign some sort of time sheet and which had a spot where you rate the service...this has to either be filled out BEFORE they complete the cleaning or after but in front of the cleaning lady. No..I just left that part blank. Plus, since I was leaving the apartment and not going to be back before they were done, there is no way for me to know how long they were actually in the apartment. The agreed upon price for 4 hours of cleaning is $80 plus tax and then the extra $10 for cleaning the refrigerator out. That came out to approximately $97. I came back later on to an apartment that was definitely cleaner than the way I left it. They did an all right job, but the floor was not as shiny as I expected it, I still saw a couple of smudges that I had to get out myself on the wood floors. Also, they did a half ass job on the dusting as well. There's still quite a bit of dust left on the the entertainment center. The worst part was the refrigerator. How is it that the refrigerator had a putrid odor coming from it after it had supposedly been cleaned?? It did not smell at all before I left, how is it that it smelled after?? We investigated closely and found that some rotting food was left in there and they did not wipe down or clean the refrigerator thoroughly. I had to do that myself AND I paid extra for that! Not good. Overall, they did an all right job, the bathroom was cleaned well and so was the bedroom. I wasn't impressed though and will probably just try out the cleaning service my building recommends for the next time.

I will say that these ladies were PUNC TU AL which was great. They were actually a few minutes…read moreearly. They were very nice and friendly and got started right away. Buuuut... I paid for a spring cleaning and I certainly did not get that. Spring cleaning was to include the emptying of cabinets fridges etc... These ladies got around to only surface work (washing dishes, cleaning the tub and sink, mopping, folding clothes) that was pretty much it. I don't think they moved slow... I just dont think that 3 hrs was enough time alotted for a "Spring Cleaning". I truly wanted a meticulous team and they just weren't it. They didn't put things back in their place. The folding was like that of a 5yr old just learning to do chores and the dishwashing... Lawd... Might has well just left them dirty. Overall, my place "looked" neat but that's not what I paid for. I paid for a cleaning. won't be using them again.

I booked a three-hour service and told the cleaning lady the order I wanted the apartment to be…read morecleaned, e.g. from bathroom to bedroom etc. After two hours and twenty minutes the cleaning lady told me she had finished. So I started checking her work and asked her if she could clean the wall/window edges etc as well. But she refused because she had finished the work I told her earlier (which was just the order of cleaning) and she had reported to the company that she was done. I would have messed her up if I asked her to do stay for full three hours. Those were exactly her words! How rude! I will never try this company ever.

My first time ever using a cleaning service. I appreciated that they honor discount pricing without…read morehaving to actually purchase a voucher from a 3rd party site. Booking online is pretty easy but be wary of the time selection -- apparently the option I chose online is not one honored by the company?? I am pretty understanding and had no time constraints so I was not bothered by the late arrival ( approx 15 min), but I was a little shocked when she started wrapping up early ( she didnt want to be late for her next client....lucky them) So technically, I lost about 20-25 min of service time. She pretty much did everything I asked, except for inside of the fridge. Nothing was perfect, but a good job none-the-less. She didnt return everything to its original placement but her "redecorating" was pretty cute! I would use the services again, being more adamant about directions.

I REGRET ever bringing this company into my home! Hired them for a premium move-in clean of a…read morecompletely empty and clean apartment, expecting attention to detail and sanitation. What I got was the opposite, they left the apartment dirtier than before! One cleaner showed up with her teenage son, who was shirtless and sitting in the middle of the apartment when we arrived. Despite charging me for 8 hours, they stayed for 4 hours stating it's a team of 2 professionals... When I returned after the cleaning, most of the apartment was UNTOUCHED including basics like the vanity or appliances! I brought this to their attention and they sent the team back but I wasn't there. I came back the next day to find a horrible smell, and the toilet had been used and left unflushed, with pee stains on it!!! Absolutely disgusting, the apartment was more unsanitary after their visit than before!!! I reached out to the company and their customer service rep Julie tried her best, but ignored my request for a refund. No response, no accountability. I paid almost $600 for this nonsense!!! SHAME ON YOU. AVOID this company at all costs, you'll spend more time cleaning up after them than before they came!

Our first time using this cleaning service. Excellent service and thorough cleaning. Highly…read morerecommended. We are actually was not able to be in our apartment at the day of cleaning. We agreed with Andrey to leave the key inside the lock box and make cleaning without our presence there. I have to say the guys did a great job without any control from our side. We got pictures before and after cleaning. Our tenants told us apartment was extremely clean. We would definitely recommend to everyone!

I found out about Green Maids & Co. when I requested a price quote for a cleaning through Yelp…read more Damon from Green Maids was the first to get back to me and the only one to follow up with detailed information about availability and pricing. He was able to get someone to come by the apartment (even though I gave them short notice) and I thought the price quoted were pretty reasonable. Damon was also very responsive and answered any questions I had quickly. The cleaner who came by was nice, professional, and got the job done well. The apartment looks great! I plan on booking with them again and I wouldn't hesitate to recommend them if you're looking for a cleaning service.

I was so impressed with Green Maids. We contracted with them for a total of 6 1/2 hours of…read morecleaning to be completed by two housekeepers. About an hour before they were to arrive, Damon contacted me to let me know that one woman was ill so only one housekeeper would be able to clean. Although initially upset, we actually hit the jackpot. Marilyn arrived on time and went right to work. She was extremely professional and pleasant. She cleaned methodically and thoroughly. This was not an easy job because the house had been neglected and vacant for some time but Marilyn was not deterred. I would definitely hire Green Maids again.

Called these guys to get a quote and an ASAP time slot and they were able to do that for me…read more Jack came in day of, took a quick look over to gauge what they needed to work on and see if the quote that he gave me was representative of the work that needed to be done, and I left it up to them to do their thing. Came back after 3.5 hours to a clean apartment, everything I asked for dealt with satisfactorily. Would definitely hire them for their services again. Full disclosure for sure, just so future customers don't get wary of it, I did get a discount for writing this review, but they did such a good job regardless so I was happy to oblige; it's worth building a relationship with these guys and for me, with a good review that I would've probably written anyway, this was just a bonus of their excellent customer service.

Where can I began........ from the moment I answered the phone and spoke with Jack I felt assured…read morethat my home was in the best hands. He spoke confidently of his staff and their abilities. I was update periodically throughout the appnt with pictures and descriptions of needed work. They went beyond the call of duty in this one. This was my brand new first time Brooklyn apartment, and COVID practices were used by both WENDY and JACK (Agent ). This included mask, gloves, and booties. They came prepared to do work..... and that they did. I have never been so happy and pleased with the results. As a dental hygienist, cleanliness is the very high on my list, when dealing with patient care and definitely in my own home. I will refer them to everyone and for my own future projects. Thank you very much to the team at Post Green Cleaning !!!!! Nicole Johnson, RDH

2nd floor apartment needed a deep cleaning. We were so happy with the outcome. they were very…read moreresponsive, confirmed the appointment, arrived just a little late but made up for it with the job they did. The outcome was just what we hoped for.

I had been looking for a while for a good cleaning service for my house. Many of the people with…read morewhom I spoke quickly proved themselves to be annoying and/or snarky. Suddenly I came upon Lady Maids Cleaning Service. This company was polite, professional, efficient, and got the "job" done nicely. They were easy to work with and returned every phone call. I love working with them and would recommend them anytime. They are a 10 in my book.

Great communication, excellent service. We were able to schedule our move-out apartment cleaning…read morewith ease and the team did a great job. Will reach out to them again!

We had to clean out a 1 bedroom apartment that a hoarder did not let anyone in to for years, & the…read moreperson also had horrible hygiene. 3 ladies from BA Cleaning spent 7 hours cleaning, they didn't voice one complaint, & left the apartment spotless. Beverly stayed in constant contact with me to make sure everything went smoothly. I highly recommend BA Cleaning!

I take my appointment for cleaning my apt yesterday. I ask if someone can come today at 10 o'clock…read morebut the cleaner show up 8:30 and is the first after she start to clean and I need said the truth my apt (was) f***d up. So she clean very very bad don't fix nothing and also I have 2 puppies and she don't move the food and don't clean the puppies area now I put the pictures so everybody can see the shit