Amazing experience -- great customer service, easy booking system, they bring all their own…read moreproducts, and the cleaner was on time, friendly, thorough, and fast.

I hired Mr. Maid NY to do a deep cleaning of my bathroom, only. The price was reasonable, and was…read moreall inclusive of how long the job would take to be completed. The cleaning person, Blanca, brought a ton of cleaning supplies with her. She worked non-stop for well over three hours on my small/medium sized bathroom. She did a REALLY GREAT job! And she was also very nice. I highly recommend Mr. Maid, and will definitely use them in the future!

Both management & the housekeepers are reliable, responsive, flexible & thorough! Special thanks…read morefor cleaning 10 years of filth to make way for our new couch & also a sparkling refrigerator interior cleaning & for the usual excellent every-other-week cleaning!

I've only used a professional cleaner once before, so maybe I misunderstood what to expect. That…read morebeing said, I'm a bit confused by the experience. When I reached out to the business, the person I spoke to was responsive and very helpful. I was quoted $135 for the cleaning, including 2/3 bedrooms in the apartment, the kitchen, bathroom, and common spaces. I was told they could cover these areas within the 3-hour minimum. In the three hours the cleaner was there, she only cleaned the kitchen and one bedroom, leaving behind the second bedroom, common room, and bathroom. The cleaner did a good job, but I wish there was better communication about what to expect, or an option to extend the cleaning to cover the areas promised, even if it required more money. The cleaner did a good job, but the timing of it all really didn't make sense.

Second time I have used their cleaning services. Exceptional work. Highly recommended. Will…read morecontinue to use their services.

1000/10 They were incredibly thorough and really took their time to make sure everything was done…read moreproperly. I appreciated the attention to detail. Excellent service and highly recommend!

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

I just have to take a moment to share how grateful I am for the amazing cleaning service I…read morereceived. Being 7 months pregnant, it's been getting harder to keep up with everything, and they truly came through when I needed it most. They were professional, thorough, and paid attention to every little detail. Walking into a clean, fresh space lifted such a weight off my shoulders. It's more than just cleaning--it gave me peace of mind and allowed me to focus on my health and my baby. I'm beyond thankful for their help and kindness. If you're looking for a reliable, caring cleaning service, I highly recommend them!

Booked a "deep cleaning" for 3 hours and it was a complete joke. I had to point out multiple missed…read moreareas during the cleaning and even explain how to dust. Two days later, I'm still finding things they didn't do that were clearly included. They asked for extra time but still didn't finish. Checked my camera footage--couch steaming was barely done (two decorative pillows and half a chaise, that's it). They also refused to wipe blinds with a bizarre excuse, which I've never heard before. On top of that, they broke one of my plants. Found them through Instagram--don't make the same mistake. They offered me $20 toward a future service. Keep it. Total waste of money.

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

Amazing experience! Luz did a fantastic job for my apartment in nyc! I really liked the fast…read morebooking process and the service was top notch. Would recommend to anyone and would totally use again!

If I could give more than 5 stars, I would! If you've had a tough time finding good cleaning…read moreservices like I had, trust me when I say your search can end here. I tried out 4 different services before being saved from shoddy and unsatisfactory cleans, even with super low expectations. I can't tell you how relieving it is to be able to come home to an impressively clean house after a long day of work every time. And I really appreciate details like the organization of the charging cords by the bed and smudge free glass tabletops - it really makes all the difference. I am so grateful and will for sure continue to be a loyal customer!

One of the best deep cleans I had in years, it did cost me nearly $300 for a 1 bedroom but I…read morehaven't had a professional clean in a few months and I like to cook, so kitchen needed a lot of TLC. I do think the cleaner was not judicious with her time to get more $ out of me but I can't complain because she was meticulous and it was a satisfying clean right before the new year. Highly recommend!

Ode to Rapid Maid Specialists NYC…read more the sun shines in through the clean windows a fresh start Hubby gave me an early Christmas gift. Every new shiny surface I encounter brings so much joy.... I can run my fingers across surfaces in the kitchen without encountering a sticky layer of grease... I never knew the corner tiles in our bathroom were the same color as the other tiles. You think you live in a relatively clean space, but then the pros come in and disabuse you of such fanciful notions. Best present ever!

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

You know how you're supposed to, as a good person, leave the world better than you found it? Thanks…read moreto Spotless cleaners, I was able to do that with my apartment anyway. I used the Yelp feature of getting bids from multiple companies. I wasn't sure it would work. It turned out better than expected. I conducted the entire transaction via text. Spotless was not the cheapest choice; I discarded that one. But it was priced reasonably. They showed up a bit later than expected, but it was fine. I assumed if I wasn't the first appointment, I should build in leeway. I wasn't in the unit. They sent before and after photos. I went back the next day. They did such a good job, I wanted to tip. I would recommend them enthusiastically.

After finding Spotless Cleaning through the Request A Quote feature, I spoke with the owner Ada and…read moreconfirmed the cost for my space and we booked a time for 2 ladies to come to my apartment. The women who cleaned my apartment were punctual (actually early!) and very friendly. They loved my cat! They worked for about 4 hours and did a very nice job. I didn't give a full 5 stars because although my apartment is very nice and clean, I specifically was looking for a deeper clean which I don't think I received. I would certainly use the service again because they did excellent work, there was just a disconnect between what I would consider to be a normal cleaning and a deep clean.

We've been using Irene's Cleaning services for a bit now at our home and are very happy with their…read moreservices. This week we had Janet and Sandy as the team and they did a wonderful job including in my daughter's room, which is always a challenge (baby dolls everywhere...so many baby dolls). The ladies were thorough and efficient. We regularly use this service in our three bedroom home that has two adults, one child, and three cats and they leave the home tidy and refreshed. Also- This is NOT a criticism as accidents happen but the handling deserves praise: several months ago with a different team, a cable in my husbands office was accidentally damaged during cleaning and the service was quick in their response remedy the error and it was handled professionally and quickly. Again, accidents happen, but the response was so professional and appreciated and we have never had an issue since. Would absolutely recommend! Especially if you have pets or kids :)

They were very thorough and organized. My 9-year old loved the careful arrangement of his toys and…read morebooks, and the special folds they made on his blanket, tissues, etc. wonderful.