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    Wayne Ford

    2.3 (75 reviews)
    Open 9:00 am - 8:00 pm

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    Response to a price request
    Satty N.

    Was communicating with someone named Aracely's via email for a used car. I was polite and asked a couple times for an out the door price. It was like pulling teeth, with them demanding "All agreements are done in store. I gave you the price it's just a matter of you stopping in to negotiate wit the managers. What time today can you be here? We are open until 9pm." I asked for their best price again, with the email attached as a response. Not a great look Wayne Ford. Obviously will not be dealing with this organization.

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    3 months ago

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    5 months ago

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    1 month ago

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    2 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

    Went to get a oil change and tire rotation. No issues. It's nice that you drive your car right into the garage.

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    7 years ago

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    Robert A.

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    7 years ago

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    5 years ago

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    13 years ago

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    Nicole M.

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    13 years ago

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    Nicole M.

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    5 years ago

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    6 years ago

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    6 years ago

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    12 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Aracelys was so understanding and helpful! Between her and Branko, they made this experience easy and stress free!

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    6 years ago

    Entire staff was super friendly and made our car buying experience easy and seamless. Best dealership we have worked with yet!

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    9 years ago

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    13 years ago

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    8 years ago

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    Photo of Skip H.
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    11 years ago

    I asked their service department for an oil change and they performed a tune up at about double the price.

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    Nicole M.

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    12 years ago

    Business owner information

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    Nicole M.

    Thank you for your feedback!

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    Page 1 of 2

    Ask the Community - Wayne Ford

    Review Highlights - Wayne Ford

    After working with Dana Matteace I was able to get out of a car a loathed into a car that I love and can afford.

    Mentioned in 5 reviews

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    Tri-County Lexus - False advertisement

    Tri-County Lexus

    (507 reviews)

    I had an amazing experience working with Elena Buzina at Lexus New Jersey. She is a true…read moreprofessional and made the entire car buying process smooth, easy, and stress free. Elena is incredibly knowledgeable, attentive, and genuinely cares about her clients. She took the time to explain everything clearly and helped me find exactly what I was looking for. If you are looking for someone trustworthy, responsive, and highly professional, I highly recommend Elena. She is truly a top specialist and a pleasure to work with.

    Deceptive Business Practices; Buyer Beware…read more I don't usually leave reviews of any kind - but in this case, I'd like to add my voice to the chorus of people on this and many other review sites advising you to take your business elsewhere. While searching on cars.com, I saw what seemed like a good deal on Tri-County's site. A used 4Runner advertised as having only 18k miles. I reached out and expressed interest - even made plans to travel to the dealership to complete the transaction. I live out of state and needed to arrange one way airfare and a hotel. Only after airfare and a hotel were purchased did I learn that the actual mileage on the car was 46k, more than double what they advertised. I learned this by running an AutoCheck by the VIN on a friend's advice. I communicated this finding to the Tri-County salesperson and asked him for a photo of the dash of the car. The photo revealed that AutoCheck was correct. I lost money without even doing business with this dealership. And yes, like many others have reported, they said "oh thats an unfortunate discrepancy" and immediately pivoted to try and sell me a different car instead. If this was the only negative review on the internet for this business, I'd be ok saying it was merely a clerical error. My experience is just one more iteration in a pattern employed by this dealership to decieve their customers. Due to their intentionally deceptive business practices. I asked to be compensated for my loss - no response yet. I'll attempt to update this review if there is any change.

    Tesla

    Tesla

    (3 reviews)

    One of the tire was having issues, turns out the rim was cracked. I got appointment for this…read morelocation within 5 days, whereas Paramus location had a month long wait time. The technician identified the issued and put a new rim, all done with 90 minutes. I had the wheel and tire protection plan, so only paid the deductible of $25, instead of actual price over a thousand dollar. The representative kept me in the loop throughout the service. Was such friendly service. Loved the waiting room. They had small snacks like chips and cookies. So glad to have this new location opening up.

    Lack of Transparency on change of interest rate…read more I'm sharing this so future buyers double‑check their financing rate and promotion packages **before signing on the delivery date**, as Tesla will not tell you even if the rate drops. The financing rate had been lowered from 2.99% to 0.99% two days before my delivery. At the time of the delivery, Tesla did not let us know the rate has been dropped and we signed the documents without knowing the changed rate. Because of this, I ended up paying over $1,000 more in interest. Tesla told me they had *no obligation* to inform buyers of a rate reduction on the delivery day. When we brought up this issue to various people Tesla advised us to contact, they did not respond to us for a month. After weeks of waiting, Tesla offered only three months of Premium Connectivity (worth $30), and later said they could give total of $60 "because I requested it," not because they acknowledged any wrongdoing. I refused the offer because it does not address the actual financial loss caused by their lack of disclosure.

    Wayne Ford - car_dealers - Updated May 2026

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