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    Tri-County Lexus

    2.1 (507 reviews)
    Closed 9:00 am - 8:00 pm

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    Tx350

    Thank you Jason for helping me with my car today! Amazing experience. Leased this brand new Tx350 for a great price!

    Bait and switch pricing

    TL;DR: Tri-County used bait-and-switch tactics, falsely advertised a promotion, and completely disavowed a written quote they sent me before I drove 2 hours to their dealership. Be careful--they're not honest or transparent. I rarely leave negative reviews, but the sales tactics at Tri-County are so misleading that I feel obligated to warn others. I contacted the dealership on the final day of their sales event to confirm that the car I was interested in qualified for both the double down payment match and the 0% financing offer. I also asked for an out-the-door quote in writing, which the salesperson confirmed and emailed to me (see attached). Wanting to avoid a wasted trip, I drove over two hours to the dealership only after receiving that confirmation. When I arrived, both the salesperson and sales manager claimed they had no idea who I spoke with. That should've been my cue to walk out, but I decided to test drive the car anyway. As expected, when it came time to talk numbers, the sales manager said there was no way they could honor the quote I was given--and to make matters worse, he claimed the sales event only applied to either the down payment match or the 0% financing, not both. The promotion they advertised and emailed was clearly worded in a way that suggested otherwise--anyone with basic reading comprehension could see that. In short, this dealership wasted my time with misleading promotions, a bait-and-switch quote, and a total lack of accountability. Buyer beware.

    I had a very good experience at the dealership. my salesperson was Mike Marine. He was helpful and not pushy like most. When you get to the finance dept to sign the documents, double check the "out the door final price". Mine was incorrect. ‍ Overall, a good buying experience and great car!

    We drove an hour and a half to visit this dealership after a poor experience with one closer to home, and it was absolutely worth the trip. We purchased our Lexus ES350 here yesterday, and from the very beginning, Paul Lawrence was outstanding. My husband knew exactly what we wanted and worked out a fair price with Paul. When the car arrived, we returned to find everything ready for us at the agreed-upon price. The entire team was professional, welcoming, and treated us exceptionally well.

    Tri-County Lexus is still defrauding the public. They are advertising this vehicle, but they do not have it in stock.  FRAUD!

    This is a very unprofessional dealership, they are advertising vehicles they know they don't have in stock. FRAUD!!!

    Fake car...

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    2 months ago

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    4 months ago

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    11 days ago

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    2 months ago

    Kevin was great. Took his time answering all of my questions. Highly recommend working with him!

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    Page 1 of 13

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    I had a great experience purchasing my first car at Tricounty Lexus .

    Mentioned in 6 reviews

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    (170 reviews)

    Omar A. Firozvi (goes by the nickname O2) is the wonderful salesperson we met at the door on…read more2/24/24! Lele McKoy is the wonderful finance department manager we also met. That sealed the deal for us on 2/26/2024. We truly appreciate them. We had such an amazing experience at Route 46 Mitsubishi. And highly recommend this dealership to anyone interested in purchasing a car. We have already told our family and friends about this place! Omar A. Firozvi made us feel welcomed from the moment we met him. All the way to the very end. That's the kind of customer service we appreciate and love to get! Omar took so much care of us, even if there was a possibility we weren't going to buy the car. Yet he stuck with us and showed a lot of respect and patience. While also being a go-getter in helping us get to the finish line. Our credit is currently in the rebuilding stages, yet we never felt judged by Omar. He continued to take great care of us. And was always confident that my wife would get the that we came for. His positive energy and support helped us stay strong throughout the entire process. As for Lele McKoy, she is amazing as well. She fought hard for us. To officially get us through Mitsubishi 46's finish line. We felt Ms. McKoy's positive energy and support the entire time as well. She believed in us despite our rebuilding credit scores. Please make sure to ask for Omar a.k.a O2. When you walk into Route 46 Mitsubishi looking for a car!

    Salesman Mark was pleasant but has to decision making power. Everything goes thru "Omar" who could…read morecare less about the internet pricing vs what they expected me to pay as an out the door price. He wanted $4000 for "CPO" status of the vehicle. A joke. Then expected us to pay NYS taxes from a NJ dealer. Not legal Deceitful. Would not buy a go kart from these people. A total waste of our time Returned home (Upstate NY) and found a cleaner vehicle for $20,000 with no CPO! That dealer was Bob Johnson Group. A true professional automobile dealership. I suggest the owners consult with the owners of Bob Johnson if they have any desire to emulate a professional world class dealer

    Tri-County Lexus - car_dealers - Updated May 2026

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