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    Tesla

    3.4 (5 reviews)
    Closed Closed

    Services - Tesla

    Routine automotive maintenance

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    8 months ago

    Helpful 18
    Thanks 5
    Love this 16
    Oh no 0
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    55
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    12

    1 month ago

    Simply the best Tesla service center in NJ - period .... I have used them all and I'm I "difficult customer"

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    2 months ago

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    5 months ago

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    5 months ago

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    McGuire Buick GMC

    McGuire Buick GMC

    2.6
    (68 reviews)

    Jim Cipolla was a pleasure to work with! Very knowledgable and helped to make the process smooth…read moreand easy. Thank you!

    DO NOT. I REPEAT, DO NOT BRING YOUR CAR HERE!!! If I could give this place ZERO stars, I absolutely…read morewould. This has been one of the most ridiculous, frustrating, and unprofessional experiences I have EVER had with a dealership. I brought my vehicle here to be serviced thinking that, you know, THEY WOULD ACTUALLY SERVICE IT. Instead, my car has been sitting there for an entire WEEK while I'm left chasing them down every single day just to get basic information about MY OWN VEHICLE. Let me make this very clear: THEY DO NOT COMMUNICATE WITH YOU. Nobody calls. Nobody gives you updates. Nobody explains what's happening. If I didn't call every single day asking what was going on, I would have absolutely no idea what was happening with my car. And the excuse I keep getting is that they're "doing diagnostics." A WHOLE WEEK of "diagnostics" with no real explanation, no timeline, and no progress that I can actually see. Meanwhile, when I check the location of my vehicle, it's literally sitting in the SAME SPOT I LEFT IT IN ON DAY ONE. So what exactly is being done?! Now I'm sitting here without my car for an ENTIRE WEEK and have been unable to work because of it. And what does this place offer as a solution? NOTHING. They don't have loaners available, they don't have answers, and they apparently have no urgency whatsoever when it comes to getting customers' vehicles back to them. The customer service is somehow even WORSE. Sergio is extremely rude, completely unprofessional, and clearly has no problem hanging up on a customer who is simply calling for an update on their vehicle. HOW IS THAT ACCEPTABLE?! I'm not calling to bother anybody. I'm calling because YOU HAVE HAD MY CAR FOR A WEEK!!! I have never dealt with a service department that seems to have such little concern for their customers' time, transportation, employment, or overall inconvenience. The lack of communication alone is absolutely unacceptable, but having my vehicle for a WEEK while I'm constantly having to call THEM for information is beyond ridiculous. At this point, I feel like I dropped my car off and it disappeared into a black hole. Nobody knows anything, nobody communicates anything, and apparently nobody feels any urgency to get it fixed. SAVE YOURSELF THE HEADACHE. SAVE YOUR TIME. SAVE YOUR MONEY. SAVE YOUR SANITY. TAKE YOUR CAR SOMEWHERE ELSE. I would NOT recommend this place to my worst enemy. If this is how they treat customers after they have your vehicle, I can only imagine how they treat you once they already have your money. ABSOLUTELY HORRIBLE EXPERIENCE. ZERO COMMUNICATION. ZERO URGENCY. ZERO CUSTOMER SERVICE. NEVER AGAIN.

    Toyota Universe

    Toyota Universe

    2.0
    (591 reviews)

    We had a wonderful experience with our sales representative, Moussa. He was very friendly and…read morehelpful. he came with us on the test drive and explained things very carefully. However, the experience with the manager was highly disappointing. The manager was sarcastic throughout the conversation, which made the overall experience less pleasant. The only reason we purchased the vehicle is because of Moussa. The 3 star rating that we have provided is for the pleasant experience with him.

    I don't understand all the negative reviews for Toyota Universe…read more As someone who HATES shopping for an automobile, my experience here was somewhat pleasantly surprising. I called early in the morning and asked if they had what I needed, they did so I went 15 minutes later and met with Sam the salesman. I was interested in getting a 4Runner and he showed me all the new vehicles he had. I picked the one I wanted and Sam got the paperwork going. I was in and out within 2 hours with a brand new 4Runner. Sam made the whole thing so easy (and the finance guy too). Truly great service. 3 months later my daughter needed a car (just got her license) so I went back to Toyota Universe. Sam was off that day so I dealt with Roberto. We were interested in a used Corolla. He got us the car for what I was willing to spend. Unbelievable. No haggling, no bait and switch. Again, in and out in under 2 hours. So far, with the experiences I had here and the people I dealt with, without question I will be returning here for future car purchases. I would recommend Toyota Universe to friends and family.

    Montclair Motorwerks

    Montclair Motorwerks

    4.8
    (31 reviews)

    Everything. Frankie does a great time completing the rental transaction. This is the only location…read moreI go to to rent a Hertz vehicle

    I live down the road from this shop so I already knew it existed. A few years ago my father bought…read morea new car and handed down his BMW X3 to me. Went to the dealership (the one next town over) for a simple oil change. Within an hour I get text with a video from the dealership recommending $7000 worth of work. I of course declined and told them to just finish the oil change but when I picked up the car, you bet I drove straight to Montclair Motorwerks from there. Ken and his team took a look at the vehicle and while some of the repairs recommended by the dealership were legitimate, others weren't really needed. The honesty was refreshing. Turned out the vehicle did need some extensive work (thanks Dad). The car was ready within a few days and the price (which was still in the four figures to reflect the scope of the work done) was a fraction of what the dealership would have charged. Additionally I was very careless in leaving something extremely valuable in the vehicle. One of the technicians found it and turned it over to Frankie for safe keeping. Anybody with questionable morals could have taken it and I wouldn't have known. When I picked up the car, it was there for me and while I was of course embarrassed, I was grateful. I'm under no impression that BMWs are cheap vehicles to own and maintain. They aren't. But the high degree of trust I gained from my first encounter with Ken, Frankie an their team made Montclair Motorwerks my go-to since then.

    Tesla - car_dealers - Updated August 2026

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