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    Tesla

    3.4 (5 reviews)
    Open 8:00 am - 8:00 pm
    Updated 2 months ago

    Services - Tesla

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Tesla Photos

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    6 months ago

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    Toyota Universe

    Toyota Universe

    2.0
    (589 reviews)

    There's always a bit of skepticism when one comes in for a routine maintenance visit, because what…read moreyou expect to be a quick in-n-out appointment, the "full-diagnostics" are run and your magically paying an amount of money that might give you heart palpitations and may stay well an hour - even two. I've been frequenting this business for over the past 5+ years; some days I hold my ground and leave paying solely my oil change, other days I'm unsure if I'm getting or not -- but since I am not an expert of automobiles -- I pay more than I had originally planned. The employees are nice, I get that. But 3 problems since the last visit and I drive only local roads?? Sometimes -- sometimes the math isn't mathing. Hmm, I guess I'm indifferent. Oh, also the waiting room has been renovated and is spacious, if you care!

    Avoid this dealership. Between the sale itself and the post-sale disaster still ongoing, this has…read morebeen one of the worst consumer experiences I've had. They lied before I even arrived--promising the battery was charged and tires were good on a used RAV4 Prime I drove 90 minutes to see. Neither was true. During the sale, the used car manager pushed a $3,000 warranty using outright false claims (7 years of maintenance, lower sales tax), lowballed my trade-in by rating it "fair" despite its condition, and when I pushed back on all of it, told me he "hopes to never see my face again." The whole process took 5.5 hours, and the cruise control listed on their website was broken--discovered on my drive home. Their response: "Did you buy the warranty?" The post-sale experience was worse. I requested a registration transfer at purchase. After weeks of being brushed off, they processed it as a brand-new registration instead. When my temporary tag was about to expire because of their delays, their rep J. Perez advised me to just drive on an expired registration. My salesman followed that up in writing offering to cover any ticket--which tells you everything about how seriously they take their own mistakes. When I demanded the plates be overnighted (confirmed verbally and in writing via email), they shipped two-day FedEx to arrive on a weekend during a holiday. Five days, not one. My salesman Rodolfo dodged calls and messages throughout, has since left the dealership, and his manager--who tried to push misleading insurance on me at signing--never followed up as promised. I've been calling their Customer Relations Manager for two weeks. Voicemail every time. The copy-paste reply you'll likely see below this review is exactly that. They asked me for a 5-star review twice before I had the keys. Now you know why.

    Montclair Motorwerks

    Montclair Motorwerks

    4.8
    (30 reviews)

    I live down the road from this shop so I already knew it existed. A few years ago my father bought…read morea new car and handed down his BMW X3 to me. Went to the dealership (the one next town over) for a simple oil change. Within an hour I get text with a video from the dealership recommending $7000 worth of work. I of course declined and told them to just finish the oil change but when I picked up the car, you bet I drove straight to Montclair Motorwerks from there. Ken and his team took a look at the vehicle and while some of the repairs recommended by the dealership were legitimate, others weren't really needed. The honesty was refreshing. Turned out the vehicle did need some extensive work (thanks Dad). The car was ready within a few days and the price (which was still in the four figures to reflect the scope of the work done) was a fraction of what the dealership would have charged. Additionally I was very careless in leaving something extremely valuable in the vehicle. One of the technicians found it and turned it over to Frankie for safe keeping. Anybody with questionable morals could have taken it and I wouldn't have known. When I picked up the car, it was there for me and while I was of course embarrassed, I was grateful. I'm under no impression that BMWs are cheap vehicles to own and maintain. They aren't. But the high degree of trust I gained from my first encounter with Ken, Frankie an their team made Montclair Motorwerks my go-to since then.

    I have been bringing my car to Montclair Motorwerks for over a decade now. I continued to bring my…read morecar there even after moving away from the area. Highly recommended. Great communication, follow up, response time. If there is any type of problem with service, it's never a problem with them correcting it. I would give them 10 stars if I could.

    Tesla - car_dealers - Updated July 2026

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