I don't like ordering online, but when I do, and I have to return an item, I go straight to the…read moremacy's return counter. They have three people whi work there are the best ever. Professional friendly and knowledgeable. Kakoli, Syeda and a gentleman. I hope Macy's managers appreciate their work. I give them a 10 Thank you, Dana C

We came out to Aurora on September 4th because we hadn't traveled since our big trip out to…read moreYellowstone at the beginning of August. This was just a day trip compared to a full week vacation, but it was still something I had been looking forward to since the idea was first mentioned about a week ago. We ended up spending most of our day here at the Fox Valley Mall. My husband, as well as myself, enjoyed some eats at the food court and being able to visit loads of stores under one roof. There are 2 shopping floors and the bottom floor (labeled FC on the elevator) is the food court, although there is some food on the shopping floors like the 2 different Auntie Anne's storefronts, one on the upper level and one on the lower level. Bathrooms were abundant and clean. The floors were also well kept up without being slippery. If I lived nearby I could see myself being a mall walker here because there is tons of space.

I need a suit for the wedding. The manager in Men's area helped me find the right size and color…read more She's amazing! Great service from Macy's Fox Valley.

I was having a terrible time finding receipts for 2 items I wanted to return…read more A sales associate, Kakoli, worked with me and was very accommodating and friendly. She spent a good amount of time researching how to find them online to return them and Voila! She found a way. I hope she is recognized for her wonderful service!

This location has a decent amount of merchandise. Some of the aisles are cramped especially when…read moremultiple customers are trying to look. The parking lot can be frustrating with people speeding or taking up multiple spots.

I'm giving this location a one star and trust me if I could give zero I would…read more Nausheen D. is incredibly rude and unfriendly. Please consider retraining this associate. I will not be shopping in this location again as I'm tired of your rude staff. This location needs an exterminator because when I see spiders in the dressing room, it's not good.

Good collection for all types of wear especially for ladies. Service is like none to help if we…read morehave questions but that is okay every labelling is clear, there are not service ppl at checkout so long lines to pay. Affordable price.

A lot of selections to choose from. It's can be a little messy at times from customers messing the…read morestore up.

I did my last minute small appliance shopping here on Christmas Eve, and I was in trouble in the…read morecoffee maker/blender section with the three little guys playing with anything they could get their hands on. So....I was a bit stressed..... A wonderful lady help me choose some things out, and called another store when the blender I wanted was not in stock. She went out of her way to make sure I was happy, and to really help me. The checkout line was short, and I applied for a Kohl's card to get 30% off...solid! I am a big fan for that section

Got some great deals at this location!!! I saved over $150 and only spent $60! The sales ladies…read morewere very helpful.

I have to admit, I judged Ollie's before I ever walked through the front door…read more When I hear "closeout" or "bargain" store, my mind immediately goes to digging through disorganized mountains of who-knows-what, wondering if I'll find a bargain or just leave needing a tetanus booster. So I walked in expecting one thing...and left wondering why I hadn't shopped here years ago. The store was clean, organized, and packed with recognizable name brands at prices that honestly made me do a double take. Every aisle seemed to have another great find, and instead of feeling like I was on an episode of Storage Wars, I actually enjoyed browsing. The employees were genuinely friendly, smiled, and seemed happy to help. That alone sets Ollie's apart from a lot of retailers these days. And I have to give a shout-out to whoever curates the music. Instead of the usual elevator soundtrack that makes you wonder if time has stopped, it actually made shopping enjoyable. Then I found out they have a 30-day return policy. That completely caught me off guard. I honestly can't remember the last bargain or closeout store I visited that confidently said, "If it doesn't work out, bring it back." Great prices are one thing, but standing behind what you sell says a lot about a company. The biggest surprise wasn't how much money I saved--it was how much confidence I had shopping there. Ollie's doesn't feel like a place that's just trying to move leftover inventory. It feels like a company that genuinely wants customers to come back. Needless to say, they earned a new customer. I can already tell this won't be my last trip.

Like any store, watch the price. Most things are a real bargain. Bigger store than what I thought…read more They really know how to fill the old toys r us location.

This JCPenney used to have a standout selection of handbags. But during my visit today, there…read morewasn't a wide variety of anything. No sparkly holiday clutches, not a lot of variety with designers; it was really a lot of "old lady bags." Even at 50-something, my mom wouldn't have been interested in the variety. The women's clothing section has improved though. The racks used to be closer together, but I noticed the Worthington section was much more roomy. I'm not a fan of their new pricing though. I really liked those sales that mirrored those at Kohl's. Suddenly, I don't feel like I'm getting a deal "fair and square" like their marketing says. I like the Montgomery store better. There also is not a Sephora here. I purchased accessories for my bridesmaids here, but when there weren't enough on the shelf, a cashier was more than helpful at locating more inventory at other stores.

I called this location and the associates seemed lazy. I asked if I could do an exchange for a size…read moresmaller but they said no. I have the receipt and it's still under 60 days. No tags but I know they can just print out new tags, not rocket science. I'm not looking for a full refund, just simple exchanges. I can see why JC Penny is slowly dying out, they need to work on their customer service.

There's two stoplights, one on the north side, and one on the south side (by Portillos); I'm always…read moreunlucky and hit one, always. I'm usually in and out quickly. I did notice they're focusing more on their self checkout as there are less and less cashiers. This store has more self checkouts than other Targets I've been to, though. I usually find what I need/want and never have any issues.

I didn't notice this until I got home. Tag was $17 but it rang up as $18. They're crooks!! This has…read morehappened multiple times!! Don't trust them!!

A friend brought me here while sharing with me some of her favorite places to go thrift shopping. I…read moreliked it and plan to return once our home is rebuilt (due to a fire) and I have a better idea what I would like and need. The store was well organized with a good selection of items of interest to me that were reasonably priced. Some thrift stores have really upped their prices, so these seemed pretty good to me. I'll be stopping back whenever I am in the area to look for needs and treasures.

Their prices used to be quite good but they continue to go up so it's give-and-take. My most recent…read morefrustration had been when purchasing a wood finished item. Thet always stick their price tags right in the middle of items. I mentioned to the sales person that it would be great if they could put their price not in the middle of a table, but someplace less damaging. She went onto basically tell me it was my fault because of how I probably took my sticker off (note you can see items in their store where they have changed a sticker, and you can see it has taken off the finish). And I said that I was just trying to be helpful, to which they replied that it is how the boss wants it and they listen to their boss not to a customer. So unnecessarily rude. I truly was trying to give constructive feedback.

Out of the 2 other similar discount bin stores I have checked out in the area, this one was my…read morefavorite in term of types of products in the bins and cleanliness. I found useful items like silicon mat, trivets, craft supplies, pillows, and miscellaneous items. There's a giant "Do Not Open" sign hanging, but there's a box opening station with knives towards the front of the store where you can open the boxes. Many if not all the items are from Amazon, so you can read the description on the stickers to look up details on Amazon website or app. This was helpful to know more about the item, especially if the box is not opened. None of the items I purchased were damaged or missing pieces. If you come on the last day (Wed. $1), expect to see a crowd of people combing through the bins. You can still find great bargains on the last day, albeit you'll find better items in the beginning of the sale cycle (Fri-Sun). They charge a small credit card fee and you can save a little more if you pay with cash. .|\---/| | @_@ | ..\_^_/..2025

Great place to find some hidden treasure. Staff is very friendly and helpful in regards to opening…read moreup boxes for me.