Great Alternative to 5 Guys. Price is reasonable compared to competitors. The meal I got was 16.73 after tax. I didn't get myself a drink tho... Meal was very satisfying.Highly recommend the Chipotle Mayo Sauce. Expect to spend about 20$ if u come. read more

I've never been to a way back burger but I was expecting something similar to five guys and I wasn't entirely wrong. The restaurant is very clean with a great amount of seats. The parking is a bit uncomfortable considering the fact that the restaurant is on the very corner of the plaza right where the cars from Dunkin come in and out but it's definitely manageable. The service was quick and you can see them make the food right in front of you which is definitely a plus in my eyes. The food itself was also pretty good I built my own burger and it was delicious. The fries were not my personal favorite but I did get regular fries with nothing on top so I'll be sure to try another fry option next time! read more

Wayback Burgers - Interior - Burgers Near Me - Waterbury, Connecticut

We've enjoyed the food at this Wayback location for years, and we're really impressed by their new wraps! We tried them all, and my favorite has to be the zesty chipotle chicken, but each one is great for a snack or easy meal. Great milkshakes, sides, and burgers every time. read more

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This location is has good service. The food is always good. Their milkshakes are amazing.

Jake's Wayback Burgers are pretty good. No complaints from me and they serve up a healthy helping of tater tots; can't mess that up. As for the strawberry lemonade, it was definitely a nice break from drinking the same ole beverages all the time. That's a review. read more

I used to like this location. They were always a little slow getting the food out but the quality was always good. I don't know if this location changed hands but the last time I went there the quality of the food wasn't any good. I don't know if they're not changing the oil in their fryer or cleaning the grill properly but the food tasted off. I don't need to get sick so I'm not going back to this location again. If I feel like a good burger I'll go to Frankie's, Five Guys or the Wayback in Watertown. read more

Great customer service food is amazing and fresh to order. Always friendly service and would highly recommend all day!! Jake's way back is the best food around! read more

Went there today for the $5 burger offer and once I ordered I found out that I could only get that offer if I ordered another menu item. So I ordered fries and they said it would be cheaper if I got the soda because I would get the meal deal. So I did . The $5 turned into $11.80. I know I chose to continue , I get that. My issue with it is many people will feel like this is a bait and switch thing. People will feel cheated. Why create unnecessary bad feelings ? Why not offer the meant $5 off ? Or a similar deal instead of waiting until the person is at the counter . I would imagine the person at the counter is having the same conversation all day that he had with me. Not handled well. Having said that, the staff was polite, efficient and the store was clean. Food came fast and was fresh and hot. Taking one star off for how corporate handled this . read more

Very good hamburger but incredibly pricey. Not sure the small burgers are worth the price much smaller than a whooper or Big Mac The burger soda and fries was $17 crazy for a burger that's an oversized slider read more

The food at this location has taken a turn for the worse. My fried chicken sandwich tasted "off", had a rotten leaf of lettuce on top & was nearly burnt. The fries had the same "off" taste. I'm sick to my stomach today. Pretty sure it's food poisoning as my SO had food from there too & he's not well. Won't return. read more

Decided on a takeout pickup while in the area and we were so glad we did. Used the Yelp app to order while driving over. Once inside I let the staff know I had placed an online order, they were pleasant and professional and asked if I needed anything else while I waited for the food. The restaurant was clean, the cooking area also looked clean. The kids working were efficient and had an obvious system going. One of the staff let me know my order would be up shortly, and they were right, our order was cooked, wrapped and bagged in less than 15 minutes. I'll add there were others waiting before me who also received their food before me. Food was cooked according to order, toppings were in place and fried pickles were delish! Highly recommend this wayback as an elevated option to fast food. Enjoy. read more

Only they could burn a milkshake. Then try to reverse it on me saying. "I ordered it half hour ago" it was honestly 10 mins me trying it asking myself can a milkshake really taste burnt. Lmfaoo he was butt hurt. Lol me too dude thats all i ordered. read more

Their food is damn delicious (if not woefully unhealthy) A few tips though: Fries are meh. Go for the chips. At the time of me writing this review there's a Yelp check in freebie for an order of them if you get a sandwich and drink. Use it so that the people who work here know how to handle it (kid ringing me out had to call a manager) Sometimes the burger of the month and the shake of the month are hit or miss. If it sounds weird it probably is. Onion rings are enormous. If you forgo chips, get these (still skipping the fries) Order online: this isn't McDonald's with stuff rotting under a heat lamp, if you're in a hurry (or impatient) order on their website, waltz in at the appropriate time, and avoid waiting. Personally, I love the Thanksgiving burger (it's always BotM in November) and the cheesy burger with bacon. I'm not a big milkshake person, but the few I've had that were normal flavors were good. Is this Five Guys or Shake Shack? Hell no...but a decent burger in the Dirty Water they are. read more

Wayback Burgers - Burgers Near Me - Waterbury, Connecticut

This place is extremally over priced for the quality of food coming from there. Everything was dry and old tasting. Nothing was made the way we asked and it was just an overall bad experience but u live and learn. read more

Walked in with one person in front of us and no one else inside. Placed our order at 12:20pm. At 1pm we FINALLY received the two shakes we ordered but we still had not received our main order. Received the rest of the order 10 minures later. Almost an hour is ridiculous. When we finally received our order, the burger was cold, the bacon & cheese fries were cold (and the cheese was hard), and my wife's Garden salad was replaced with a Ceasar Salad. The chicken tenders tasted rubbery and were inedible Online orders and Grubhub take priority as plenty of people had come and gone. If you're in a hurry for "fast food" and actually want your order correct, GO SOMEWHERE ELSE! read more

Ordered double bacon cheese burger and got a Buffalo chicken sandwich. called to inform them and was received with an attitude. saying it was my fault because the person repeats the order which was false the person did not repeat it. tired to explain this and they hung up the phone on me very disrespectful and unprofessional. I wished I looked at my receipt and food but I completely forgot to check but to get treated like that is insane never going back read more

Positive Ok the summer lemonade BOMB Negative Chicken taste like it was cooked frozen you can tell cause is was rubbery and the bun where soggy Also one drink Two burger and two fries total cost 25$ but I have to ask several times for dipping sauces Asked for two bbq and two Blue cheese Gave me one of each All I'm saying is if you have a repeat customer that spends 25$-30 give up the dippers please But I won't be return well we, my girlfriend, son and I P.s GROSS that at 12:57 on April 26th 2021 whole pandemic happening and dude got one glove on handling fries read more

Thought the hamburgs lacked any taste and found prices to be a bit excessive for the items. Staff was rather robotic.

Way too pricey for the amount of food you get. I'm a girl with a HUGE appetite and Jake's Wayback did not deliver. I ordered Irish nachos, fries and a chili dog. Work is about 2 mins away, I finish my fries before I got back to the hospital parking lot. Seriously I can't believe the serving size was that small! No I didn't order from the kid's menu. The fries were decent, hot and the oil was fresh but I just didn't get enough. Oh what happened to throwing ketchup packages into take out orders? I would have appreciated at least two ketchup packages. My chili dog was a total disappointment. I can't believe I paid $4 for that depressing dog! Two mouthfuls and the dog disappeared! The chili was okay... Nothing amazing. The best item from my order that day was the Irish nachos. Again the serving was on the skimpy side. Definitely will order it again if I'm in the plaza. The staff behind the counter consisted of high schoolers. Poor child didn't know how to flirt.. He complimented me on my credit card. Ummm I had an American Express... Not sure what made him think it was "cute". The location has potential because they're really no competition in the area besides subway. I wish the prices were better and the serving size was larger. I could have gotten a real meal for $15. read more

Wayback Burgers - Irish nachos - Burgers Near Me - Waterbury, Connecticut

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Decent burgers but there is way better out there. The fries suck . I usually get the homemade chips those are good . The Irish nachos are sooo good but last time they gave me all topping and no chips . I'm just glad I didn't get hair in my burger this time like I did the last time. read more

Wayback Burgers - Irish Nachos - Burgers Near Me - Waterbury, Connecticut

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We ordered Burges and thought that would come with fries, you know everywhere sell burgers with fries so just be advised burger doesn't come with fries you need to order separately that was frustrating but the burger itself is pretty tasty read more

Wayback Burgers - This is cheese Cheesy Bacon Tater Tots not good I didn't like it - Burgers Near Me - Waterbury, Connecticut

Ate with my family and ordered to go. Burgers were very tasty. So were the fries and shakes. Took maybe 10 mins to make. Quick and good and the prices were reasonable. Place was relatively small but clean. Would definitely go back. read more

I really appreciate their Tuesday $3.99 double cheeseburger deal- it's tasty, hot and made to order, the staff is friendly, the restaurant is clean. read more

Wayback Burgers - Burgers Near Me - Waterbury, Connecticut

I was in and out within 10 minutes after ordering a Big Easy with a regular fry. The burger was really well made and of still as hot as the sun when I got home. The pepper jack cheese and the double party blended really swell with a sauce that wasn't too spicy but had that special x-factor kick to it. To top off this burger the regular sized fries were overflowing out of the box and spilling into the bag. Definitely got my money's worth and will be going back as soon as possible. read more

This was my second time here since the place opened. After the first time my wife and I agreed we would never come back. Well, because I am a sucker for a cheap meal and my wife magically produced a BOGO for a burger from Wayback, we find ourselves here again. Right off the bat I will say the service is great and it is the food that is lacking. My observation really only pertains to the gentleman that was running around taking orders and making sure everyone was getting what they wanted and/or expected from the establishment. Even with the coupon, price was still an issue, for the price of this food you would expect the quality to be on par with places like 5 guys or mooyah and it was not. In hindsight I should have just saved the money I spent and ate a salad. The food was egregiously bad. I ordered the cheesy burger and onion rings with a side of their house sauce a buffalo blue cheese mixture. My wife ordered the bacon burger and fries. Now don't get me wrong, I love a sloppy burger and my motto is the sloppier the better, however, the sloppiness should come from the fixins' not the grease. My cheesy burger was more greasy burger than cheesy and I was immediately put off. The patty was under seasoned if seasoned at all and left a bland slick taste in my mouth. The best part of this burger was the bun which was turned inside out and toasted on the outside like a grilled cheese would be. I enjoyed the contrast of crisp and soft in the bread. The best part of the meal was the bun. The onion rings were just OK. they were thickly battered and a bit more chewy than I like and nothing really jumped out at me. I was disappointed in the "house" sauce since it was more blue cheese than hot anything. Needless to say, I ended up eating my rings with ketchup. My wife barely ate her sandwich for much of the same reason. The grease and the lack of flavor. read more

I was not impressed by the food at all :( I got the special fish sandwich, an order of irish nachos, and a small banana milkshake for ~$15. The nachos were homemade potato chips topped with a chili that was so salty even a splattering of sauce was too much. As for the sandwich, the batter was so thick that it created a raw gritty flour layer between the outer crisp and the fish itself. Both items were really inedible. The saving grace here was the service, which was exceptional for 'fast food'. They joked with the customers, and even ran to get me a napkin when they saw I was in need. read more

I placed an order online. I came down at the time the website told me. They hadn't even started my food. No one saw my order. This was after I waited for 5 min at the register for someone to come out. Absolutely ridiculous. read more

Ok so I know the owner of this one and Ive been kind of nervous to go in... what if I don't like it and I give it a bad review..etc. Well I got over it and convinced my boyfriend to stop here for burgers after we picked his kids up. The place was VERY clean. It was dead inside so service was a non issue. There was something for everyone. I had some Texas spicy thing.. I dont see it on the menu now so it might have been Burger of the Month and it was damn good. The bun was fluffy and doughy, a lot of chains tend to skip on bun quality, this place does not. It said spicy and there WAS a kick and for the average Joe this burger IS spicy.. However, for me Habaneros are the "new black" so I recognized a kick, albeit it was like a kick from a hamster. But the burger itself was not disappointing and every one of the 4 kids was happy which is a major accomplishment. Now that I live up here, I will definitely visit more often. One thing they need however, is a "Wayback, Waybetter" salad. Any burger they offer chopped up on a bed of lettuce. That would make this place a PERFECT spot for the low carb crowd that have a hankering for a burger. read more

Place sux. Too expensive. Even with a coupon it was expensive. I bought a buffalo chicken sandwich and the dude just drenched it in hot buffalo sauce. Couldn't even eat it. I had other bad experiences here but kept giving them a chance. Not anymore. They're off my list. read more

Never been a big fan of the food here but we had stopped in quick for milkshakes and no food. There was no one there when I ordered and waited 15 minutes for 2 milkshakes. The waiting was ridiculous. I am usually ok with a wait but it's obvious its for no real reason it's irritating. The shakes were good and the location is easy to get into to. Getting out of the parking lot can be a challenge though. The store is tucked in the back of the plaza so you might miss it on a drive by. read more

Had hamburger with cheese and toppings and topped it off with onion rings and soda. The meal was good but unremarkable. Service was fast. Floor was not too clean. But that's me. I like a clean place. My meal was $10.93. A little bit pricy. read more

Wayback Burgers - Burgers Near Me - Waterbury, Connecticut

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While jake's burgers are good it's other menu items that I love. The milkshakes, chili cheese fries, and Irish nachos are the way to go. read more

Wayback Burgers - Chili cheese fries - Burgers Near Me - Waterbury, Connecticut

They have a large menu, but I like best, the Philly Burger and Onion Rings. They are the best in Waterbury.

My 3 nephews 10-11-14 rated this 5 stars hot quick and good made it 5* and I have to agree it was good!!! Nice job Wayback!!

My husband and I stopped in today for lunch in this recently opened establishment. It was quite busy since it was lunch time and several people were waiting for their orders, some gargantuan in size( the order, not the people) This is not a fast food establishment and your food is cooked when you order it, so you'll have to wait a bit especially at peak lunch time . The burgers aren't sitting under heat lamps growing e-coli for some unsuspecting customer. My husband ordered a Jake burger which is prepared with two patties and an order of house made chips (chips are VERY GOOD, and it doesn't matter if they cool off as you eat them) They were out of veggie burgers (damn!) so I ordered a grilled cheese , side of fries, and a coffee shake. My husband said that the burger was pretty good and loved the chips. We both thought the regular fries were just standard, and my coffee shake which was generously sized and very cold (yum) could have tasted a bit more "coffee". My grilled cheese was, well, just grilled cheese. Yellow American , I prefer white, and white bread only, I prefer whole wheat or multigrain, but if I'm going to be picky, then I should just eat at home...lol. They also offer chicken, BLTs turkey burgers, hot dogs and such. I would probably eat here again, but as with most burger/ fry joints I wouldn't go out of my way. That's not to say that this is a below average place , I'm just saying that I'm not won over by most places like this. I do think however that if you enjoy burgers, hotdogs and other food-with-a-face, this is a pretty good alternative to Burger King, McDonalds, and the rest of the dreadful fast food chains. I must repeat: be prepared to wait for your order. It took 20 minutes for our simple order to arrive at our table . I'm not sure if that's standard, but I have a feeling that it is . If you can't wait and you are the kind of person that is going to have a meltdown if you don't get your food in under two minutes, order ahead for your takeout, or don't eat here. Personally I would rather have my food cooked when I order it, rather than having it sit under heat lamps for a couple of hours... Be patient! Update 4/30/2014... Yum... I've tried their veggie burger and it's pretty damn good...this is a great alternative to grilled cheese... I also noticed that they found their rhythm since my first visit when they initially opened, as service is much faster. Will probably return more often. read more

It's not that Wayback burgers are bad, but, they're not exactly good either. I'd rather drive from Waterbury to New Haven for 5 Guys than go across town to this place. Even if I wanted to stay in town, there are much better burger options. G's, Frankies/Big Franks, Blackies, and a number of diners all serve a better burger. Only when compared to the likes of BK and McDonald's does this place shine and it doesn't shine much brighter. They're kind of like Wendy's without the salt. The milkshakes are good, though. read more

This is our spot near home for satisfying burgers and shakes are truly a delight. A must come again spot...

Jake's cheeseburger with grilled onions and sweet peppers and the special sauce was great. Wife and I had the same meal she had the chips which were great and I the fries which were just fine. This was our second time there and we have enjoyed it both times. read more

stopped in here for the first time today. ordered irish nachos, a smores milk shake, and a cheesy burger. All of it was very, very good. especially the burger it was cheesy, buttery, fattening deliciousness. The staff was also very nice.. food took a little while but i would actually prefer the extra wait over a burger that's been sitting under a heat lamp for who knows how long. my only complaint would be it's a little pricy for "fast food". But, even with the higher price I will be back!! read more

This place is just what this area needed. I was getting pretty tired of driving half an hour away for a good burger. Everything is always fresh and the staff is great. This is definitely one of my new favorites. read more