I love Wayback. I have only been to the East Windsor location, so this was my first time at the Rocky Hill restaurant. First, I have to apologize for minimal photos. I was in Rocky Hill to have the charging port on my phone replaced (separate review) and decided to eat while i waited. I had to come back for the restaurant photos after my phone was fixed. Juan was my very friendly and helpful server, and also my cook. The burger was good-sized, juicy, and delicious! Instead of french fries, I took a 'walk on the wild side' and tried the tater tots. They were really good! If you have never been to Wayback, here is my personal observation: The burgers are comparable to Five Guys. The difference: Five Guys gives you double fries and charges $8+ more. An option: Eat at Wayback and use some of the savings to upgrade your meal with one of their amazing hand-dipped milkshakes. You will thank me later! read more

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Came out to Jake's Wayback Burger today for their National Cheeseburger Day with a Classic Twin Cheeseburger $5.00 I was also able to change the cheese and get what l like along with grilled onions & mushrooms with a reverse grilled roll. The classic twin burgers are regular priced at $9.69. The service was right on and the worker that took my order was very nice and gave great service. It's a very clean and organized restaurant. It's right on route 3 between wethersfield and Cromwell. read more

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Today I had a classic single as part of the National Cheeseburger Day Special Event with lettuce, tomato, onion, pickles, relish, ketchup, and mustard. Can't remember when I had a better burger without going to Ruby Tuesday's. I also tried the Cinnamon Toast Crunch shake, ....out of this world. The only thing I found out of the ordinary was household air conditioner on the floor near the fountain soda. They could put that away now. read more

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Holy Crap, what a delicious burger! This place looks like it's in an old house or something, but they had a much better kitchen as well as indoor and outdoor seating. We chose outdoor as it was nice outside, and the griddle smell would linger on the clothes the rest of the day. I ordered the Cheesy which had 2 patties, lots of cheese, and the buns were inside out and grilled! It was a great burger. The fries were nice and hot and there were plenty of them. If you're looking for a good burger and are tired of boring, flavorless crap, then give Wayback a try. read more

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I had a very disappointing experience at Wayback Burgers. The restaurant was not clean at all, and the overall environment felt very unhygienic. The kitchen area looked dirty, and many surfaces around the restaurant appeared poorly maintained. Unfortunately, the food was also very disappointing. It did not taste fresh and the quality was far below what I expected. Even worse, shortly after leaving the restaurant, we started experiencing severe stomach pain and vomiting, which made the whole experience even more concerning. Cleanliness and food safety are extremely important in any restaurant, and this place clearly needs significant improvement in both areas. I would not recommend eating here until these issues are addressed. read more

Soda machine looked a bit nasty. Burgers were great, the bread they use takes the cake. read more

I have been to this Jake's Wayback Burger several times over the many years they've had signage. Each visit is unpredictable. They may have a completely different work force and management team from the previous visit. They may be closed. It may take 10 minutes before you order when you're third in line. The food quality varies. And then you may have a string of pretty good visits. I know all this first hand. After a string of less than ideal experiences, I took a break for a few years until this week. Recently, I've heard people say they love Jake's. Not this one mind you. But still. I was looking for a quick bite in the area and I noted that the parking lot was only a quarter full. Seemed like a good time to try again. For me, this was an above average Jake's visit. I ordered the "Big Easy" burger and regular fries. This double smash burger with bacon, lettuce, tomato, pepper Jack and remoulade was better than I expected. The beef was well seasoned, good quality and cooked as well as one can cook a smash burger. The fries were below average though. The thin style fries weren't as crispy as most people like and they were somewhat limp. Service was polite and efficient. And the restaurant was clean. The overall vibe was somewhat joyless though. Although there were some takeout orders, I was the only person who ate there. I didn't see the workers smile or talk to each other at all. If I could give 3.5 Stars, I would. Since I can't, my experience was closer to 3 Stars. Part of the reason is that my burger and fries cost just a bit less than a burger and fries cost at well known sit down burger places in the area. read more

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Service was good, friendly staff - food wasn't great & gave everyone in my party stomach aches.

I've been to many Waybacks and this one is the first to need a negative review. Chicken Tenders where half the size of normal and the pickles where over done do much that the breading was splitting off of the pickles. Not the cleanest or the fastest either. Speed I could deal with if the food was of a better quality. I would have ordered more tender for my son as he was super hungry but I'm not waiting 25 minutes which was how long it took when we're were the only people here. read more

Wayback Burgers - KIDS MEAL - CHICKEN TENDERS (2 PC) - Burgers Near Me - Rocky Hill, Connecticut

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We stopped at Wayback Burgers after a long adventure of jumping nearby. Needless to say the kids needed to eat and Wayback did not disappoint. The staff was patient and friendly as 4 indecisive kids decided what they wanted. Everyone had a hand spun milkshake topped with whipped cream. We enjoyed everything from a classic chocolate shake to a more fancy Brownie shake. The brownie was rich and mouthwatering. Cheese fries were a favorite with the kids and one order would've been enough to share with 2-3 people. If you have people who aren't burger fans they have other options as well including hot dogs. The burgers are delicious and I promise you won't have a bite left at the end. Specialty burgers are on the menu but it's also nice that you can create your own as well. The restaurant itself is small with just a few inside tables. During nicer weather there is a porch area outside for seating. Since we visited during the colder months this was not open. I also absolutely loved the signage in the shop which brought humor and awareness to being kind, being respectful and cleaning up your space. These things should be automatic but sadly these days that's not always the case. I read all of the signs, laughed and of course had to take the pictures attached to this review. Remember to always BE KIND! read more

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Very good food, good onion rings, good fries, made to order, fast and efficient service.

Excellent made-to-order double-bacon cheeseburger & fries here at Wayback Burgers in Rocky Hill CT. If I was from here, I'd be a regular customer. Nice job! read more

Wayback Burgers - Bacon double cheeseburger & fries - Burgers Near Me - Rocky Hill, Connecticut

Alright what the h***. They were a little busy but come on I waited for almost 25 minutes for 2 sandwiches and the smallest order of fries ever. Please do not order the buffalo chicken sandwich from here. I understand things do not always look as good as it does in the pictures at these franchises but COME ON. This chicken sandwich looked like a f****** vegan burger but in the picture it looked comparable to the standard Chick-fil-A sandwich. I also said no toppings but I got pickles,. It's whatever but it's not what I asked. At least they were somewhat friendly. My rodeo burger was OK but the processed cheese was not melted and the burger was kind of cold. I ordered a regular sized fries and it was comparable to a small at Burger King. 25 minutes, 2 sandwiches and a small fries for $21. No thanks. read more

Wayback Burgers - Rodeo Burger and Fries - Burgers Near Me - Rocky Hill, Connecticut

Never tried before and went to the closest one near me. Went in and looked at menu and the staff didn't acknowledge us at all. One employee was on the phone while the other one was messing with the friers. Waited a good ten mins and still no one said anything to us. I noticed how dirty and runned down the place is. We ended up leaving and not getting anything which was disappointing. They were too busy to help the only costumers that were there. Unsure if ill end up trying a different wayback burger or not.. read more

I had dinner here a few weeks back and enjoyed my impossible melt so much I still think about ti from time to time. Maybe it is because the toppings are not toppings that i would have normally selected: Impossible Burger with Swiss Cheese, Sauteed Onions and Spicy Garlic Aioli Sauce on an inverted buttered bun. . When I unwrapped the burger I was not at all impressed by what I saw, but it was really tasty. I will definitely be back. read more

Wayback Burgers - Impossible melt - Burgers Near Me - Rocky Hill, Connecticut

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National Hamburger Day and BOGO...what a deal! Didn't turn out that well though. The burgers were very good, the fries and onion rings were excellent. It said on the email I kept receiving that it was BOGO either on the app or on location. I realize that this was a push to have people start using the app which I had downloaded but not registered at yet. They would not let me get the BOGO without ordering on the app but I was not able to register as they did not have any wifi. Frustrated because I was eating with a neighbor who was tired of me ranting about how good the burgers were. Just ended up paying full price of $34.28. They were of no help and said they were very busy and were backed up a lot. !Adios! read more

I went to this restaurant for the first time tonight. The place was clean and the staff were friendly. I got the Classic burger with regular fries and decided to try the Apple Pie milkshake. My husband got the BLT sandwich and the Caesar salad. We were very happy with the portions and the food was delicious! Great job! read more

Wayback Burgers - Top left, going clockwise: apple pie milkshake, Caesar salad, BLT, regular fries, Classic burger - Burgers Near Me - Rocky Hill, Connecticut

Horrible! First it's dirty and sloppy looking...salt and pepper shakers sticky and dirty! First my friend ordered, then the two guys were too busy to take my order. Finally ordered and went to sit down and be called. My friends order came up and I waited, and waited. Finally I went up to ask and each of the guys looked at one another, one pointed to a bag and handed it to me. We were eating in, my friend had almost eaten all of hers, and they handed me a bag with a very well done, charred around edges, classic and order of soggy French fries. Never again...said that along time ago and won't go back. I'm mad at myself for wasting $15 plus read more

This is what you try to feed kids? Disgusting. Threw it out as soon as it arrived. I would bet if I was eating in the "restaurant" they wouldn't try and serve this. But they sent it out on a grubhub. read more

Wayback Burgers - Chicken tenders or a piece of feces? - Burgers Near Me - Rocky Hill, Connecticut

The food is a sold C+. I've had 5 sandwiches from this location and they're all pretty good. Good enough to where I've come back multiple times. The service is ok here. Employees are not the nicest people in the world but that could just be a CT thing. They do seem to be want to be on their phones more than working which leads to a loss in quality of food. The ambiance here seems fine. I always get my food to go so I've never eaten inside the restaurant. I love the look of the interior. Overall, this location is a solid 3 stars. Definitely some room for improvement. read more

I come here a lot food is really good burgers are always done right I wish the pricing was lower

First time coming here in over two years and I was shocked to see new menu options such as pulled pork and brisket. I had the brisket which was good, not as good as the local bbq joint a couple towns over from me but it was tasty. The place itself is a nice joint. The decor is trendy, love the clock that spins backwards. Food is pricey. read more

This is their idea of lettuce. It's not a bad burger but when you like lettuce and this is what you get..a micro wilted "piece" of lettuce ‍ read more

Wayback Burgers - Burger with micro wilted lettuce - Burgers Near Me - Rocky Hill, Connecticut

Food was decent but the place was filthy. The floor was sticky, tables were dirty and stuff was spread all over the place. Was not really able to enjoy the meal. read more

Yeah I go to wayback. Not the best burgers in the world but super satisfying when you need one! read more

Wayback Burgers - Burgers Near Me - Rocky Hill, Connecticut

Finally came here with my fiance after always driving by and hearing good things about this place. And well we were not impressed! I was in the mood for a good burger and fries. And that is not what I got. The burger was just ok, nothing special. And the fries were a real let down. We got the cheese fries and it appears they were fries with melted shredded cheese on them. Maybe even done in a microwave...not very tasty and not very cheesy either. Also the service was very slow, we went early on a Saturday and the place was empty. It shouldn't of taken so long to get our food. Plus are burgers were done about 5-10 mins before the fries. I would of expected them to come out together. The quality was a step above a fast food chain but the price was in line with a sit down burger joint. It was just over $30 for two burgers, 2 milkshakes and one large cheese fries. With so many other great burger joints around, don't think I'll be back. read more

Wayback Burgers - Burgers Near Me - Rocky Hill, Connecticut

Stopped in on Friday night for dinner . The food was ok but the place looked so dirty! I don't think I will be going back.

So reading a lot of the reviews on yelp about this place being dirty or bad customer service.... Idk what they are talking about.. Maybe just old reviews? The place was clean inside and out.. Tables were clearly clean.. There wasn't a single fry on the floor or really ANYTHING that would make you go "ew". The staff was attentive and being this was my first time I had to take a few moments looking at the menu... She asked if I knew what I wanted and when I said no she told me to take MY time and let her know when I was READY... To me that's huge... I can't stand places that tell u to let them know when you are ready and then they half harass you 30 seconds later.. I read the menu... Which isn't all that extensive.. Reminded me of capital lunch in new Britain or Augey and Rays in east Hartford... Dogs.burgers.shakes. PERIOD. I opted for a single Jake burger (cheeseburger with my opt in toppings) and onion rings with a chocolate malt milkshake. The person BEHIND the counter brought my milkshake out to me at my table instead of calling me over to get it.. And shortly after the cook called me over (open kitchen) to hand me my burger and onion rings.. As for the food: The burger was decent... Nothing special at all... I felt like they could merge SONIC and this place and not have to change the burgers... I couldn't tell the difference. Not overly greasy... But the patty was without a doubt small/thin... My tomato slice was thicker than the meat... Not impressive... In THAT respect I would have rather had SONIC. The onion rings TASTED good but were clearly just out of the fryer and did not get the chance to drip for a few minutes or even get tossed into a grease catcher first (paper material much like that of a McDonalds cup holder used to catch grease before putting fried food on plate)... So wasn't exactly happy with them .. Could tell if I ate to many out of my SIDE order I would have spent most of the day on the porcelain throne.. The shake... I could tell was made with fresh ice cream and not that liquefied from the bag garbage. However wasn't really anything I couldn't make at home for less money. read more

Wayback Burgers - Burgers Near Me - Rocky Hill, Connecticut

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Overall, it's maybe 25% better than the fast food joints but maybe 35% more expensive. So it's a constant conundrum. Better quality but less value. But it's not the kind of quality that is going to rock your boat. It's still a fried fast food burger. One more thing: I got the "O-Fries" which were billed as onion rings and fries. It came out as fries and 3 onion rings. Lame! read more

I thought the 2 burgers and shakes we got were not worth the $34 we paid. They were unimpressive. The staff seemed more interested in socializing and less focused on getting orders out. (There was more staff than customers.) We got our food and had to wait another 10 minutes to get our drinks. The food got cold, of course... The restrooms were disgusting. read more

A deep fried mecca, you will want to wash your cloths, take a shower and brush your teeth after eating here. Jake's, located minutes from Rocky Hill, CT high school offering up chain restaurant quality hamburgers at twice the price of McDonalds. Don't get me wrong, I think Jake's has a time and a place. I would definitely not consider anything on their menu as anything more than junk food, alright for an occational guilty treat. A nice alternative to Wendy's, Burger King and McDonald's. This location loses some points based on the overwhelming smell or nonstop, everyday grilling of hamburgers, chicken, frying of onion rings and other items. Jake's also offers hand dipped milk shakes which I have never had without chunks of ice in it which really ruin the flavor and consistency of this drink. Despite my Jonesing for a milkshake on occasion and their proximity to my office I still would prefer driving the extra 15 minutes to Mortensen's for a milkshake Out door seating and dining is nice but plan on at least a 30-45minute wait if you go in the summer. They do not have the ability to keep up with big crowds or peak orders given the small grill area and typically 3-4 persons working in this ice cream and hamburger shack. Should not be considered seriously as anything more than an after noon snack shack location. If you are planning on ordering out, plan on your order being thrown in a paper bag, some assembly will most likely be required. read more

Today my Friend and I visited this location. We ordered a Triple burger, a burger salad and a plate of cheese fries. I posted photos of all three. The counter staff was helpful and witty. Our lunch was delivered to our table. A very good experience. The food was ok too. *This location has very pleasant outdoor seating. read more

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What a complete anomaly. I wish i would have read the reviews before coming here. They pride themselves on saying their food is fresh, and not kept under a heatlamp, yet the fries for my order were taken from.... you guessed it, a heatlamp (see photos). I have no idea how they manage to pack something with so much grease, and so little flavor. The only thing i could taste on my burger were the toppings.... yummy tomato. Sorry, i thought there were 3 patties of beef here somewhere....? Frozen fries, Frozen Onion Rings, milkshakes with ice chunks in them from the inferior ice cream they use. How much did I spend? $30? WTF? You can get the same quality meal at McDonalds, for 1/2 the wait, 1/3 of the price, and it'll taste 3x better. read more

Wayback Burgers - Jake's telling you their food isn't kept under a heat lamp - Burgers Near Me - Rocky Hill, Connecticut

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Got dinner from here tonight, and the food was ok. Normally it's way better. 3 orders of Mac and cheese bites, a burger, and a veggie burger came to almost $28. My main issue is that I asked about the rewards program and if my phone number is my rewards number and the employee goes oh I don't know. Do customers get a rewards card? Again, the same answer, and I said ok, I can try Wayback corporate to find out. I feel like I shouldn't have to do that though. I spend almost $30 every time we go here (or more) and this is only the second time I've ordered online, so I'm kind of miffed they don't have their program together. The lettuce on our sandwiches were a bit wilty tonight as well. read more

Wayback Burgers - The veggie burger and Mac and cheese bites. Not thrilled with how that lettuce looks for how much I paid for it. - Burgers Near Me - Rocky Hill, Connecticut

Good burger, good shake, ok fries. Had a single cheeseburger, fry and a strawberry malt shake. Filled me up and it hit the spot. I ordered online and by the time I got there it was ready. Burger was tasty with all the fixings. Fries were ok, generic fries (five guys does it well) and the shake was strawberry and hit the spot to wash down the meal. I sat and ate in the parking lot and observed about 10 cars pulled in one after the other at about 7pm on a Monday evening. Pretty busy for a Monday night. I would give this establishment a shot if your in the mood for a burger and fries. read more

We went here when this was a pizzeria, and I was a bit sad to see that place go (Crustworks?), they did a decent pizza but i think maybe there are too many italian places around here already and they didnt get enough customers. Anyways ... OK my timing was pretty poor on this one - we walked in at 8:59 and they said sorry, we are closed. All we wanted was a milkshake and they said as long as it's not cooked on the grill they could do it. THe milkshake was pretty good, not really all that cheap for the size you get .. I think it was over $4 and about the same size as a McD's shake which I believe costs $1 less, but the Jake's shake was better - I think worth the extra buck or whatever it is. I asked about the gardenburgers (this was before i read micheles yelp about this..) and they fry them! I guess it's easier than keeping a whole griddle clean and animal fat free to not contaminate the veggie patties. Next time we are passing by, we will give this a try .. I think Jake's is a franchise that maybe is starting to expand up north .. 3 locations listed online (check out http://waybackburgers.com) The staff wasn't as horrible as Paul W makes it seem, at least not for me - they answered my questions, made my shake, took my money .. what else are they supposed to do? read more

Wayback Burgers - Burgers Near Me - Rocky Hill, Connecticut

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I used to love wayback until tonight. Called an order in today at 5:50. Two cheese burgers with fries and two milkshakes. They tried to give me the wrong order. They Gave my order to somebody else. I didn't get my order until 7:15. Place was a complete shit show. It's up in the air if I will go back... read more

Satisfying burgers, good milkshake and delicious fries. Only downside is, waiting or sitting in the place. Makes clothes smell like grease. Because they cook the stuff in the same room literally. But the burgers are quite good quality. the fries are well seasoned. Try this place! I do not why the ratings are slow. escapes me. The food is quality food. So definitely try it. read more

Burgers are OK, Onion Rings are better than most & fries have a very very strong potato taste. Overall an average place, which I would pass every time for Five Guys. read more

Wayback Burgers - Outdoor seating - Burgers Near Me - Rocky Hill, Connecticut

I go to Wayback Burgers monthly on average. The food: The burgers are tasty and it's nice to get a quick burger that actually looks like ground beef. The consistency of the meat seems a higher quality than the fast food giants. Yes, they're greasy, especially with multiple patties, but it's a burger for crying out loud! Better than it being all dried out and a dreadful experience to choke down, or something that is called "beef" but you aren't so sure... The fries are tasty and look like they came from actual potatoes. Onion rings are okay but not worth writing home about. Same goes for the skakes, not bad, not amazing, just decent. I haven't tried anything besides burgers, fries, rings, and shakes. The food is consistent too. Service & Price: Service is quick overall and the employees at this location are always pleasant. Yes, you won't have your meal in 30 seconds... but that's a good thing since it's always as fresh as possible. The prices are a bit high. For a cheesey burger, small fries, and drink at $12, that's a bit steep. But I would rather pay the extra 4-5 bucks over the big fast food restaurant's equivalent. Verdict: Wayback Burgers is a solid establishment for what it is. I feel like these higher end burger chains (Mooyah, Wayback, 5 Guys) overall are perfect for a quick meal and offer much better quality than the big 3 fast food brands. read more