The girl there is sooooo nice! The restaurant is very clean. And the food especially the chicken tenders are amazing! I had chicken nuggets from there today & I highly recommend this! read more

We had the Bacon Bourbon Burger, Wayback classic and the Cajun tots with Cajun remoulade to dip. Solid burger spot for a quick bite tbh. I'd give a 7/10 in quality and 10/10 for customer service. read more

Ordered the $8 box. The burger was okay. I think Wendy's makes a better burger. The fries were very good. The chocolate shake was thick. It had a chemical taste. Good service and plenty of off street parking. read more

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I do very much like the food here but I think it has new owners and service has gotten sooooooo slow. Just need to hire another person to keep things moving. read more

Honestly worst burger I have ever had in my life. I should have been paid to eat this subpar gobblygook of a burger. Only reason I am giving it one star is because I can't give it less. The buns and cheese were cold and it was a double cheese burger but both the patties were smaller so you are really only a single cheeseburgers worth. The burgers taste was very unsettling. Definitely not worth 28$ for fries, a burger and a shake read more

Service was great , fries were good, bourbon burger was just ok. The combo meal was $20 bucks and overall the value wasn't there. Will give it another try with another burger. read more

The cashier was friendly. Food took quite a while. My Ceasar salad with crispy chicken was terrible. Chicken was very dry. My husband said his burger was ok. Onion rings had. Good flavor batter, but nothing special. $30 for this sub-par dinner. read more

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This was the first time I have ever tried way back burgers. I thought the burger was amazingly fresh and tasty and cooked how I liked it and correctly as I requested. The onion rings were perfect. Definitely going to be my go to burger place from now on. read more

I've never had the opportunity to visit one of these restaurants until I was traveling on the way to Southern Connecticut and it was a good stopping point. I ordered a basic cheeseburger, Cajun tots and a Diet Coke. The burger was decently seasoned. The tots were quite heavy on the salty side but otherwise had a nice kick to them. The total for all this was $16 and change, which is maybe a little less than 5 Guys, but not by much. I would have tried a shake, but wasn't that hungry. The young men working seemed eager to serve and the restaurant was clean. This is one of those places that I might try again if in the area, but won't go out of my way for. read more

To start, the food was amazing. We thought it was a fast food place at first but me and the hubbie soon discovered the quality and freshness of the food they offer. We dined in, it had a good ambiance going. Laurie made sure everything was great for us and catered to our experience. She answered a lot of our questions about the restaurant and the food. She's honestly the reason we will be coming back. Great experience. read more

Honestly a replica of five guys, but in my opinion SLIGHTLY better burgers and SLIGHTY worse fries!! Same issue with five guys though, the price!! Also some of the workers are very nice and some are scary. read more

In Old Saybrook ordered a single hamburger, fries & a soda...$16!! What a waste of my money. Waited a long time with no other customers in front of me. The burger was "ok" not great. The fries were HORRIBLE ..I actually threw them out. They were wrapped in paper and probably sat that way while my burger cooked. This resulted in them steaming to a mushy yuck. I don't do fast food often but I will stick to McDonald's. At least I know what I am getting and their $5 deals are worth checking out. Another suggestion is to tell your cashier not to refer to customers as "hon". Another turn off. read more

Absolutely wonderful experience tonight! I've eaten here before but it's now under new ownership and Laurie is welcoming and the food was excellent. The burgers were hot and flavorful and the sides were all delicious, Even the grill man was interested in how we liked the food. We had our toddler grandchild with us and the whole staff made sure to engage her and made sure we had what we needed. We definitely plan on returning soon! read more

wayback burgers is my new go to when i want something more gourmet instead of burger king/mcdonalds/wendys. food is always delicious, quick, filling. i get the impossible melt (to die for) and the onion rings are crispy and juicy. the brownie milkshake i love. not bad with the prices too. read more

The food was great and the milkshakes even better but afterwards I felt pretty sick. I'm giving it 3 stars because I don't know if I got sick because there was something wrong with the food or if it was because of something with me personally. Either way, though I thought the food was delicious, I probably wouldn't risk going back. Also if you do go, check if you can get a Groupon. Their menu is a la carte, so it's always nice when you can get a good deal. read more

Wayback Burgers - Burgers Near Me - Old Saybrook, Connecticut

I'm ashamed that this is the Wayback Burgers that our community is stuck with. What an embarrassment. We placed an online order, which seemed like a great idea at the outset.. no need to wait for your order b/c they tell you when it's ready, and no chance of an order getting messed up because of a rushed employee or miscommunication. Except none of those things were true at the Saybrook Wayback Burgers :(. We had to stand in the restaurant for a full 15 minutes after we were told to come pick up our order, because they suddenly were in a rush. How about don't tell us to come at 6:15pm if you're super busy and our order isn't going to be ready until 6:30pm? Kind of defeats the purpose of take out if a restaurant can't manage that... To boot, the chicken tenders were so burned/overcooked we had to ask them to be prepared again. There's another 10 minutes of getting to sit and wait at the restaurant for a take out order. When we got home, the classic Wayback Burger--which you think after 50 years of preparing *couldn't* be screwed up--was two overcooked patties and cheese. No sign of a tomato or an onion or anything else that might have made this palatable. All of this might have been helped with a smudge of customer service, but the guy and girl that were working on this busy August 5 evening were apathetic and clearly had no interest doing the job they were doing. read more

Wayback Burgers - And here's what Wayback@Saybrook promises with their Wayback Classic. Something looks... different. - Burgers Near Me - Old Saybrook, Connecticut

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I enjoyed the couple times we ordered Wayback burgers while on vacation. Staff was friendly and food came out at a reasonable rate. We ate in, and also did a takeout order. The takeout order was almost perfect, but I had to go back in and get two sodas they forgot. So I'd advise double checking your order before you leave. Loved the hotdog with tomato, mustard, and jalapeños. Fries and onion rings were good. Milkshakes had more of an icy texture as opposed to creamy which I'd prefer. It's so much faster and better priced than Five Guys. read more

Burger was good , fries , not a fan of the skin on soggy fries , but get that burger and maybe tots

We give the food and the staff a full 5 stars. the food was so fresh and hot. The staff was beyond great. They cooked our food to perfection. The Ladies that served us did it with so much class. my family and I felt so welcomed. Thank you for such a great visit. read more

Great burger, tastes fresh! They're served with a mountain of fresh French fries. Shakes are hand dipped and excellent. Friendly staff but they are a bit pricey but, they're not patties, they start with a ball of hamburger. I'll eat here again. read more

Went here on Thursday evening, the place was not too busy but the employees weren't very caring. The food was not the best and the fries were a bit burnt. The service was slow. I have been to 3 different locations for Wayback (Meridian, Middletown, and this location). I couldn't believe how much better service was at Middletown location. The food at Meridian and Middletown was very good. I would happily drive to another location farther away like Middletown to get Wayback Burgers in future. Milkshakes were amazing at all locations so if you are looking for milkshakes then any location works. read more

Ordered through DoorDash. Did not receive any of the sauces I selected (which were listed on the receipt stapled to the bag) except ketchup. Onion rings were burnt. Bacon was undercooked. As a former cook at a restaurant, I would not send that food out the door. read more

Now that's what I call a burger!! Super moist, juicy, and flavorful. Both burgers were doubles. They tasted fresh and were perfectly grilled. I added sautéed onion, mushroom, and cheddar cheese on both burgers(the toppings were free!). Each burger was $3.99(this special price is on Tuesdays) The only extra charge was $1 for bacon that I added to one of the burgers. I also ordered chili cheese fries. The fries were delicious. Not too salty...which is good and the chili was flavorful. My only criticism is that it took a while to get my food because of the "made to order" way they do things. Not a biggie for me though since I was not in a hurry. If you have a hankering for a wonderful burger then "Way back" is definitely the "way" to go(lol)! read more

Wayback Burgers - Chili cheese fries! - Burgers Near Me - Old Saybrook, Connecticut

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The pickles were pretty good. Bought a pulled pork sandwich, asked for the coleslaw on the side. No coleslaw and not a whole lot of pork either. The fries were soggy and fairly tasteless. Had the Mac and cheese too, it wasn't bad just not good. They even skimped on the salt and pepper. All in all a waste of $20 and time. read more

Ordered from DoorDash tonight... 4 items only 3 came! I called Wayback and they said I would have to come in for a refund!!! REALLY... The whole reason one orders from a delivery service is to have food delivered! The person from Wayback offered no apologies and was very matter of fact! In a relatively small town with many places to eat (and a Five Guys right down the road)... this place is destined for failure...the food was average at best! To the owner... great job hiring a poor staff! Will never go or order from this place again! read more

What a wonderful Sunday surprise! The greeting when I walked into Wayback Burgers was warm and welcoming! The classic burgers were grilled to perfection and the french fries weren't greasy! It was an excellent quick and customer focused experience. Thank you! read more

Awesome place. Food was good. Presentation was creative. I would eat here again. Service was good as well.

This was my very first visit to a Wayback Burger. I was wrong to think this was a place like Spangles or Johnny Rockets. Nothing retro at this site - including the high prices! I could not decide what was more distracting, the outrageous cost or the loud staff waiting for customers. So although they have some interesting combinations (some too salty), if you are interested in some good burgers, just go across the street to Five Guys. read more

Do not go here. If I could rate it a zero, I would. During the middle of a pandemic and the place was filthy. The tables looked greasy and the floor was dirty. There were 3 or 4 tables outside that were truly disgusting. They could use a complete bleaching. Chairs all askew like no one cared how it would look to customers. We were the only ones there on a Sunday evening, so there was no reason why it should have been anything but tip top clean. Ewwww. read more

I just had my body cut open and when I woke up in the recovery room in Massachusetts, I told the nurse I wanted a cheeseburger. She laughed and probably thought it was the anesthesia talking. It wasn't! I wanted a cheeseburger. Fast forward 5 days and here I am, at Wayback Burger. Some reviews aren't that good, but I thoroughly enjoyed it. The double cheeseburger is the perfect amount of meat for the bun. If you get a single, then you better add stuff, otherwise the bun is overwhelming. I'll be honest, I think this place is really good. I didn't try the fries or milkshakes, but that's not my thing. read more

Wayback Burgers - Double cheese burger with bacon, jalapeños, onions, and mustard. Single cheeseburger with ketchup and mustard on right. - Burgers Near Me - Old Saybrook, Connecticut

Burgers and food are ok here, but not as food as Five Guys for a fast food burger. The quality here seems to be frozen patties whereas Five Guys nearby keeps their product in coolers. Despite having a wider variety menu than Five Guys, I'd rather get better quality food for the same price which is why I go to Five Guys instead. read more

The burgers are great. The interior is echo-y, but the basket liners include reading material (the grammatical and spelling errors are free too!). The menu has a nice selection for most carnivores to find something they will like. Like Five Guys, this place has a lot of toppings to choose from. Unlike Five Guys, the double burger isn't overwhelming. The food is made to order, but I have never waited more than about 5 minutes. If that 5 minutes for a delicious burger is just not fast enough for you, go to McDonalds where you may wait 5 minutes, but at least you don't have to worry about it being delicious and fresh. read more

The food was brought over to the table in a bag my food was cold and the service was horrible everybody who worked there was rude

The burgers are really good here. I love the toasted buttery bun. Let's face it, if you're eating here you're not counting calories so go for it. The fries are good, onion rings are better. It's better than Wendy's and definitely where I would stop rather than going to other fast food chains. Speaking of fast food it's all made to order so fast is relative. Five Guys has moved it just a bit down the road and though I like the Five Guys burger I hate the fries - but I go there rather than Wayback because Wayback serves Pepsi. I can't stand Pepsi. It's sad because it really is the better juicy burger. Another note, you'll come out smelling like the place. Not the best ventilation. read more

Dispair. A burger chain that makes me long for the Golden Arches. Wholly unimpressive offerings. This place makes 5 Guys look like Le Cirque. I mean I'm in the car right now heading for Burger King - and that will be a monumental improvement. How can you be a narrow focus chain restaurant (actually, this is a fast food joint, pure and simple) and not exceed on the expectation of having fantastic burgers? WTF? Please for the love of the sweet tiny baby jeesus put a Steak and Shake north of Virginia! They get it right! Not once, every single time, at every single location. And, the staff of this place had the 10,000 yard stare of recent tornado victims. While they were not impolite, they seemed overwhelmed by the task of having to actually prepare burgers and fries and shakes. Somehow 5 Guys does this significantly better and they offer peanuts to chew on while you wait for the food. Jakes Wayback is absolutely on par with McDonalds. Except, MickeyD's is cheaper, better, the fries are way better, and the food is almost instantly prepared. If Yelp had negative ratings this place would qualify. read more

I called to place a take out order and a girl answered the phone like she was answering her personal cell phone. I had no idea if I even had the correct business phone number. When I get there it's completely dead. Probably for a reason... The cashier girl, probably the same idiot who answered the phone just stands there and looks at us... Basically there is no customer service here. After I watched my food finish being made the girl making it had to ask the other girl who was on her break if my order was to go! Like I'm not standing here right in front of you like you can open your damn mouth and ask me if it's for here or to go! Well needless to say, I won't be returning to this wayback... Barbara really let this business go to hell. read more

I'm giving one star only because I can't give less. My overall experience here was absolutely horrible. The woman who took our order was a bit standoffish and rude. The wait was long as the place was mobbed. I witnessed terrible food handling practices behind the counter. WAYBACK=No WAY I'm going BACK! read more

Shortly after Five Guys entered the state Jake's Wayback showed up with similar burgers and a similar setup. This is the 12th Wayback Burgers in the nutmeg state. I say "similar" because in my opinion Wayback's burgers and fries aren't as good as Five Guys. The burgers might be debatable but I don't think anyone will disagree that Five Guys makes better fries. While the building is nice, it is sort of odd. I doubt it was originally designed for a burger joint because it is quite small and better suited for a Dunkin' Donuts. I sort of feel bad for the employees because they're shoe horned into a very cramped kitchen space. During its first week of operation the place was jam packed with lots of curious customers, myself included. However the staff did an excellent job in efficiently handling the masses especially considering they had very little experience under their belts. Next time I want to try the WB Cod which their menu describes an Icelandic fish fillet. I sort of have an insatiable obsession with just about anything Icelandic. It should be interesting to see if this place can survive in this part of Old Saybrook. Because it's quite far from the center of town. I sort of have my doubts. The true test will be in the winter time when the town population decreases and all restaurants slow down along the shoreline. However Sal's Pizzeria up the road moved in a few years ago and has been doing very good business, both in the summer time and winter time. So if they can survive all year long perhaps this Wayback can survive as well. read more

Tried Wayback tonight because I got a 25% off coupon yesterday. The place is clean and employees nice. Burgers were served hot and juicy. Lots of toppings to choose from. They also serve Sabrett hot dogs, chicken sandwiches, and cheese steak sandwiches. Fries were better than most and the onion rings were very good. Soda is Pepsi products and the shakes were great. Good place for a quick burger. I will definately come back here. read more

This was our first time at any Wayback Burgers. I thought they were friendly and helpful. The place was empty when we got there. it was clean and pleasant. We each ordered chicken sandwiches ( i know!) with buffalo sauce. The chicken was perfect! Generous portions. We also loved their onion rings. Will definitely return! read more