We rented 8 eBikes while visiting Kohler Whistling Straights. Trailside Recreation was amazing!!!…read more They delivered the bikes to us Thursday afternoon and picked them up Saturday afternoon. Everything was perfect: great bikes and helmets, security locks, powerful long-lasting batteries. We had a blast. Thank you so much!!!!

Flew in from Seattle to race ToAD. Sam helped me out with amazing last minute work on my bike. So…read morehappy to have this great bike shop just minutes from my folks' place in Mequon. Such reasonable pricing too. Gonna be coming back here next time I'm in town for any bike needs big or small.

The best service I ever had! They're super friendly and even came to pick up my bike for me without…read moreany charge. Perfect communication, time, and fixed my bike in less than one day. Highly recommend!!

super friendly and they were able to fix my e-bike which a lot of places did not wanna deal with/…read moreknow how.

Went on a Sunday closer to closing so either they were tired or thought I was an easy mark…read more I said I wanted to buy 4 bikes and I was looking for a recumbent because I had medical issues. - yelled at kids. Still bought the bike, informed owner, a lackluster apology... I'm pretty sure the gentleman helping me was a relative. - sold wife a brand new bike that was too tall. I said you're the experts so size them up and make sure it all works. Fail. - recumbent trike had issues from day 1, it was floor model for over year but they still said it was "new" but no warranty. I said directly I need this to ride with my family and I'm ok if it doesn't have a warranty but you'll honor service until it works right? They said yes. Three trips back and still makes noise I find unacceptable. Owners final response was "if you wanted a nice bike you shouldn't have bought a cheap one (~$800) To be fair their mechanic was super nice. They attempted to make it right but ultimately their margins were more important than my satisfaction. No more ski rental here and word of mouth will remain pour. It seems weird as their clientele seem like serious bikers and cater to local families. I really want to support local but not at the expense of my and families happiness for something that should be fun. Appreciate you want to run a business but I'm going to refer people to a different company named after parts of a bike (involves sprockets and wheels). I don't think I've written a poor review but after multiple attempts with what I believe was very reasonable and accommodating expectation. My bike now sits on the shelf as I try to sell it as I found service elsewhere. Your mileage may vary.

Brought our 2 electric bikes that were a gift to my wife and I to Mike for assembly. Not only was…read morehe helpful, friendly and willing to help, but the work was done in a timely fashion and at a reasonable cost. We would recommend Extreme Ski & Bike and they will be our go to shop for our bikes in the future.

Anton and the team always help it out and bike should sail smoothly but probs see them soon. Thx…read moreagn!

They were very helpful and worked on a problem I had with my bike I bought from them- free- until…read morethey fixed it. I can't remember the fellas name but he was nice and a talented bike mechanic.

I am very pleased with the on-going excellent customer service and quality products that Wheel &…read moreSprocket has continued to provide me and my family over the past 45 years of being long-term customers. I truly value their consistency.

Wheel & Sprocket is a top-notch bike shop offering expert repairs and timely maintenance (note:…read morethey will tell you *when* to bring your bike in so you don't have to be without it for long), and they will keep your bike in peak condition. What I most appreciate is that beyond fixes, they provide valuable advice, suggesting upgrades and adjustments tailored to my biking adventures. Joe and his staff go above and beyond to serve their customers!

Nick and the entire Belgianwerkx crew do a phenomenal job. I bought my Canondale from them last…read moreyear and they've been very helpful teaching me about the ins and outs of high-end bicycle care. They carry a very nice selection of Canondale, Ridley, Giant, Seven, and a couple more. They really know their stuff and I always feel comfortable with their service. Beautiful shop -- would definitely recommend any serious cyclist stop in to visit with these good people.

jordan took care of a number of needed adjustments which were necessary after i installed a number…read moreof upgrade components on my caad 10. thought i'd have to leave it for a few days but, he took care of me and also gave me some advice on keeping things fine tuned. minimum charge and i didn't lose any ride time. ill be back.

This place is an amazing bike shop ! Went in there with a…read morehost of questions and came out with 2 great bikes for myself and my bride! People that actually are interested and take the time to find out what bike makes you tick! Great customer service!

Horrible communication. They do not return phone calls or emails in a timely manner (months). Their…read moretime frames they give you for completing work are way off even when you bring in a bike in their non busy season. Have made appointments as well to have a bike looked at and still waited a ridiculous amount of time. So disappointed in this place.

Did help had bycle sett up there when needed repair wouldbot work on bycle…read moreKeeping to room talking to some but did not fix Call before hand was told what not be wrong

Great service. Great people. If your looking for a bike I highly recommend…read morePedal Moraine Cycle & Fitness.