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    Trailside Recreation

    4.6 (7 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    Response time

    11 hours

    Response rate

    100%

    Services - Trailside Recreation

    Bike repair and maintenance

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    Ask the Community - Trailside Recreation

    Extreme Ski & Bike

    Extreme Ski & Bike

    (19 reviews)

    $$$$

    Went on a Sunday closer to closing so either they were tired or thought I was an easy mark…read more I said I wanted to buy 4 bikes and I was looking for a recumbent because I had medical issues. - yelled at kids. Still bought the bike, informed owner, a lackluster apology... I'm pretty sure the gentleman helping me was a relative. - sold wife a brand new bike that was too tall. I said you're the experts so size them up and make sure it all works. Fail. - recumbent trike had issues from day 1, it was floor model for over year but they still said it was "new" but no warranty. I said directly I need this to ride with my family and I'm ok if it doesn't have a warranty but you'll honor service until it works right? They said yes. Three trips back and still makes noise I find unacceptable. Owners final response was "if you wanted a nice bike you shouldn't have bought a cheap one (~$800) To be fair their mechanic was super nice. They attempted to make it right but ultimately their margins were more important than my satisfaction. No more ski rental here and word of mouth will remain pour. It seems weird as their clientele seem like serious bikers and cater to local families. I really want to support local but not at the expense of my and families happiness for something that should be fun. Appreciate you want to run a business but I'm going to refer people to a different company named after parts of a bike (involves sprockets and wheels). I don't think I've written a poor review but after multiple attempts with what I believe was very reasonable and accommodating expectation. My bike now sits on the shelf as I try to sell it as I found service elsewhere. Your mileage may vary.

    This shop has upgraded the batteries and sorted out my Trek Vere3 problems. They are my go to bike…read moreshop

    Cedar Creek Motorsports - Honda Motorcycles Dealer in Cedarburg, near Milwaukee, WI

    Cedar Creek Motorsports

    (56 reviews)

    The people I talked with at Cedar Creek Motorsports were very professional and very helpful. I feel…read morethat my business was important to them and they handled it with professionalism in a fast and efficient manner. I absolutely would work with them in the future.

    I'm writing this review based on both my own and my husband's recent experiences. We've both made…read moreseparate purchases from Cedar Creek Motorsports over the last few years. The showrooms are impressive--stocked with a wide range of all the latest motorcycles, ATVs, UTVs, pontoons, dirt bikes, snowmobiles, and jet skis, as well as a solid selection of used inventory and riding gear. My husband has purchased several quality helmets, gloves, and accessories from here. Our Vehicle Purchase Experiences: * My Husband: When he was interested in seeing the used motorcycles in their showroom, it took multiple emails and texts before he finally received a response from a salesman. After he was finally able to communicate with a salesman, visit the showroom and decide on a bike, closing the sale was quite the lengthy ordeal. I think from start to end, from the time he walked into the showroom. it was almost 6 hours before he was all done. A little over a year later, he received a promotional email (from the same salesman who sold him the bike) about trading it in. He replied with interest but didn't hear back for weeks, despite following up by text several times. He did have some back and forth talks with the salesman but frustrated, he ended up trading it in at Fuel Motorsports in West Bend, where the process was much smoother and faster (in & out in less than 2 hours). * My Visit: I went in to see a used scooter listed online at a good price by one of the salesmen at Cedar Creek. We were greeted promptly, and after inquiring about the scooter, shown to the pre-owned showroom where it was. However, when discussing the price, the in-store price was around $500 higher than what was listed online. After I showed the ad I saw on my phone to the gentleman, he said something along the lines of "well, I don't know why he'd list it cheaper", which gave me the impression that maybe the online listing was done in error or it wasn't communicated correctly within the sales team. They honored the lower price, which I'm thankful for, though after that interaction, the vibe kind of shifted downward a bit and I felt awkward the rest of my time there. Despite paying in full (no financing or trade-in), the purchase process dragged on for close to two hours, with our salesman gone more than he was present. I understand certain aspects of the transactions take time (I'm well versed in vehicle sales) and that the salespeople are busy juggling multiple things at once, but lack of communication and interpersonal skills don't help build a positive and trusting relationship with the customer. Overall: Cedar Creek Motorsports has a great selection and decent pricing, but communication and efficiency can be hit or miss. If you're really patient and do your homework, you can find good deals--but don't expect a seamless experience. I will add: Each time we've ever gone inside Cedar Creek, everyone we've interacted with there was always pleasant and nice. The sales staff are knowledgeable, friendly, and do acknowledge you even if you're not working directly with them.

    Trailside Recreation - bikerentals - Updated May 2026

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