Knowledgeable staff who truly care about their customers. New bikes are delivered without major…read moreimperfections and custom sizing and fittings are included. This is my second bike I purchased here. Also witnessed the two times I recently came in that they had fitted bikes for children with disabilities. It was nice to see they are known in area for helping all ages and capabilities find a bike for their needs whether it be for pleasure or racing. Admittedly, I went to a competitor for service in the past due to their close proximity to my house and attempted to purchase and subsequently returned a bike from them that ended up having issues that they tried to pass off. The competitor argued about the return despite their policy and bike was never taken out. Never again making the mistake of choosing someone closer who seems to pretend they're nice guys in the community when members of their staff are clearly unethical and rude. To the staff at Emerys - keep being you.

Shop minimum: $16 I…read morebrought my mountain bike in for a tune up and paid $200 for nothing... literally they did nothing. I recently had my bike brought in for service. I was riding my left crank arm off my bike as well as some creaks from broken spokes, some brakes needed adjustment, and my head seat needed overhaul... I took my bike here, spent $200, got ??? replaced spokes? no brake adjustment, no pad replacement, nothing overhauled so I paid $200 to have it 'washed' and 4 spokes replaced.. Hub adjustment: After all of this I took my gf bike in to borrow a spanner wrench and adjust the rear hub myself... they charged me $16 talk about your neighborhood thief. I worked at a bike shop for 4+ years, this is a shop strangling... go to a name brand shop and support those guys and gals who want to help people versus selling shop minimums of $16. Never charge a shop min for a 45 second adjustment and take care of your neighbor.. they take care of you.

Anton and the team always help it out and bike should sail smoothly but probs see them soon. Thx…read moreagn!

These guys are great! I brought in an ebike for some quick adjustments & flat fix. Not only was…read morethe work FAST & fairly priced, I was given the red carpet treatment. Someone even came to the curb and loaded the bike for me. Can't say enough good about this business!

We rented 8 eBikes while visiting Kohler Whistling Straights. Trailside Recreation was amazing!!!…read more They delivered the bikes to us Thursday afternoon and picked them up Saturday afternoon. Everything was perfect: great bikes and helmets, security locks, powerful long-lasting batteries. We had a blast. Thank you so much!!!!

Communication very difficult. Store voicemail box full. Doesn't answer emails. Doesn't meet…read morecommitments.

Emerys is your home town choice for the Best bike shop! Personal attention fitting bikes to your…read morebody. Don't waste your time on one size fits all fits none. So glad I've got this bike shop close and always ready to help me out quickly! Thank you, Ben and all your great staff!!

Horrible communication. They do not return phone calls or emails in a timely manner (months). Their…read moretime frames they give you for completing work are way off even when you bring in a bike in their non busy season. Have made appointments as well to have a bike looked at and still waited a ridiculous amount of time. So disappointed in this place.

Did help had bycle sett up there when needed repair wouldbot work on bycle…read moreKeeping to room talking to some but did not fix Call before hand was told what not be wrong

Great service. Great people. If your looking for a bike I highly recommend…read morePedal Moraine Cycle & Fitness.

I came in with what was an urgent and not easy request. Long story short, we had to get hand brakes…read moreput on for my daughter who is special needs and was learning how to ride a bike. Unfortunately the need was urgent for us to have it done. I took it in and there was hesitation on whether it could be done at all and if so, if the brake would fit over the fender. After expressing my urgency and the why behind getting this done, I was told to leave it there and I would get a call by the end of the day. I was expecting the call to tell me whether or not it could be done but when the call came in, it was to tell me the installation was completed. I went to get the bike and discovered that they were indeed able to not only get the hand brake on but did not have to remove the rear fender. Because of their hard work and expedited install, our daughter was able to take the necessary classes to learn how to ride a bike. As of today, "Joelle" (bikes name given by my daughter) is being ridden with no assistance from us other than take off. Thank you to the team out at Expedition Supply. You won over a new customer and I will be bringing in our bikes anytime we need service, to you. The joy and excited of watching our daughter ride her bike independently is priceless and was provided to us in part by your team.

Ok let's go back to about nov. purchased a bike from them. I'm out in CA so I bought eBay then…read morefound out the bike was at this store front so I called them direct and purchased from them. 2021 fat quad bike came fast easy transaction. Then bike shows up in box looks to be not opened then while opening notice bike has no oakley grips. ( little did I know VERY EXPENSIVE). Not a big deal went to my local shop picked up a set of cheap grips to get by. Talked to a bunch of employees to try and just have the grips shipped for back up before doing research and finding out there worth like 300$. Called and talked to the owner Mike he told me grips were nothing special and he'll send me a pair that cost around 25$. He knew rite off the bat they were way more and tryed to get one over on me. Talked to another employee a week later when I found out the actual price of the grips he informed me bike parts in the past from SB tend to come up "not in the package". Meaning someone in the store likes to take there pick of certain things (mine came with no grips he told me another came with no pedals). At this point I'm pissed rite. Mike says we can't do nothing until SB sends replacement parts. I contact sb direct they say no problem have the store open a case well send them out. I talk to Mike he snuffs me for like 3 months then says he can't deal with it transfers my issue to a guy name John and he'll reach out. 6 months later 1300$ bike no grips no emails to resolve and a bunch of lies back to back. His own employees talk about he's shady and parts come missing BUYER BEWARE.

The best service I ever had! They're super friendly and even came to pick up my bike for me without…read moreany charge. Perfect communication, time, and fixed my bike in less than one day. Highly recommend!!

Purchased a used bike in winter and I was unable to ride it due to a knee surgery. I finally try to…read moreride it this summer and the bike died on me and I had to get it towed to a dealer to have it fixed. I couldn't even have the bike towed bike to Milwaukee because their truck was broken. The costs for repairs are $2600! The clutch and stator were damaged. I have tried contacting the dealer, but have not received a phone call back. They responded to my Google review noting to contact them, but when I did they never responded. Their response was purely to make themselves look as if they are responsive. I understand that when you buy a used bike you take chances, but this is crazy. I would absolutely NEVER recommend Milwaukee Harley. I am now working the House of Harley who has been great with service and trying to get me a deal on getting this thing fixed.

Customer service here is a joke. My daughter travelled 3 hours trailering her 2019 Sportster 883 to…read moretrade on a 2018 Softail slim. She made an appointment for Saturday morning and when she arrived the bike had been rented out. She sent detailed pictures of her trade and explained the bike in detail. She was told $5000 trade contingent on inspection. They offered her $3400 after all of the additional BS. They said it would need to be tuned for the slip on exhaust pipes and were charging $1600 for that??? She brought the factory pipes with and explained that several times. Her bike has 7000 miles and has had regular service. I told her to walk. Avoid these d-bags, they are predatory and treated her like a number.