Waxing the City

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

Reception area at the new location

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Recently awarded Best Pros In Town

Noel Herbal Skin Care

4.8(18 reviews)

0.8 mi

I cannot say enough good things about Shannon and her business, Noel Herbal Skincare…read more I had my first facial with her over the summer and it was by far one of the most relaxing and effective facials I've ever had. As a person, Shannon is a true professional and is an expert when it comes to skincare and using natural products to promote wellness. She has such a gentle, calming spirit, and you feel at ease as soon as you are in her presence. When I visited Shannon, I received the Moon Facial, which was very restorative and left my skin feeling beautiful. It involves extractions and steam, but in the most gentle way possible. I'm personally pretty sensitive to steam, so I asked Shannon if it could be lowered and she immediately took care of it and was great about checking in during the whole process to make sure I was comfortable. The products she used didn't irritate my skin at all and really made a difference. My mom has also visited Shannon for facials many times, and tells me that her "happy place" is being at Noel Herbal Skincare, receiving the most amazing facial. I completely agree. Cheers to many more visits to the happy place.

WOW!! First the space. It is beautiful. You instantly feel at peace when you walk through the…read moredoor. It is so bright and cozy. I did the 90 minute facial and it was worth it. All the products felt so good on my skin. When masks were sitting on my face Shannon did neck, shoulder and arm massages. I used the restroom when I was done and I was shocked when I looked in the mirror. My skin looked so healthy. A few months ago I did a hydro facial and my skin did not look like this when I left. Going forward I am going to skip those spa's and do a facial with Shannon.

Tea while you wait

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Erin Jones Skin Care

5.0(14 reviews)

0.3 mi•Davis Square

1.5 mi•Harvard Square, Riverside

My god, Erin is THE BEST. I waited for literal years to get in to see her, and now I will never go…read moreanywhere else for a facial. Let me tell you why. 1) She genuinely cares about her work and her customers. It shines through in everything she does. Her space is well organized, cozy and welcoming, and her products are really tempting (and if I didn't already use the best skincare line out there for me, I'd buy whatever she recommended). 2) She takes her time getting to know you and your current routines, and what your skin needs. Everyone's skin is different, and my own skin changes a lot depending on time of year, stress, and age. She takes everything into account and customizes my facials to what I need that day. 3) Her prices are all inclusive - no tipping needed. That is so refreshing, and takes a lot of pressure off of me as a client. I highly recommend her, if you can get a spot!

I have been following Erin wherever she's worked since she started as an esthetician. Her facials…read moreare relaxing, make my skin feel amazing, and the massage that goes along with it is fantastic! Waxing? She's the only one I trust. The wax she uses is gentle, her manner is gentle, she is meticulous, and she just "gets it". By that, I mean that she understands that one shape of eyebrow does not work for all. She makes sure that the shape works for you, that it looks natural. Also, she only uses natural products - you can actually understand the ingredients list and aren't afraid to put them on your skin! The products really work well and make my skin look & feel great. She takes the time to talk with and listen to you, your needs, your concerns, and is really knowledgable about her field & her product lines. She works *with* you so you get the best services and products for your skin. Highly recommend her!

Anita Gallery Salon

4.8(40 reviews)

•$

Note: Anita's chairs are tucked in the back of the Capelli Salon (can be hard to find from the…read moreoutside) Visited Anita for my first eyebrow threading and she was fantastic! I didn't have any specific requests, but she reassured me that she'd make my eyebrows look great and she delivered. It was quick, easy, and painless -- I'll definitely be coming back!

I'm glad to find Isabel through Yelp and had been coming to Isabel for my haircuts ever since I…read morerelocated to Boston last summer. The shop is small and only has Isabel as a stylist (or you can see Anita for threading or waxing, too --the two ladies share the workspace), so I would recommend calling or making appointment ahead of time to avoid not getting seen/disappointment. Isabel is kind and is a great conversationalist. It's great caching up with her about life. She does remember her clients as well (I know this because she mentioned specific info about me everytime I stopped by!). She even remembered roughly the last time I stopped by her salon too! Prices are really reasonable for a haircut (she does shampoo my har before the cut, too). I know she also offers coloring too but I've never done that yet with her. Overall, highly recommend Isabel and I plan to continue going to see her as long as I live/ remain in the Boston area.

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Cheryl MacMillan

5.0(7 reviews)

1.2 mi

Cheryl is one of the best masseuse around in my opinion. I found cheryl intuit were my pain was and…read moreworked it out

Cheryl is amazing. I dont know what I would do if I didnt find her. she knew never walked anway…read more exactly where I was hurting without even telling her. ive never left a massage feeling as good as I did. I will continue to see her for as long as I can. She is amazing thank you so much Cheryl.

Part of Spa Room!!

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Professional steamer and Poetic Waxing!!

The Browz Threading

5.0(49 reviews)

0.3 mi•Porter Square

•$

The best threading in Boston!!!! Isha is very friendly and amazing at what she does! Wish I'd found…read moreher sooner!

Amazing threading services. I highly recommend them. Definitely makes the process pain free and…read morecomfortable.

Brow lamination + threading by Isha

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The Browz Threading

European Wax Center

4.1(21 reviews)

0.4 mi•Porter Square

Fantastic experience & convenient location!…read more First time customers can get a free or 50% wax depending on which service you select. It's was quick and easy to book. Highly recommend Cassandra!! She is super professional and friendly, and very experienced. Barely felt a thing!

Had an appointment today, yesterday they called me to move it earlier which required me hustling to…read moreget here after an overnight work shift. I arrive at my appointment and this morning there is a sign on the door saying the location is closed for maintenance and staffing issues. I am a loyal customer of Raina's but this is so inconsiderate. At least a phone call to cancel?!

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Trinity's Touch

4.0(411 reviews)

0.5 mi•Porter Square

I've been going to Trinity for almost 3 years for my eyebrows and she's helped change my whole…read moreeyebrow shape. I used to have very sparse ends on my brows and now they're fuller and I don't need to tint them anymore. Recently I went in for my first lash lift and the results were great. She was very patient with me since it was my first time. I don't trust anyone else with my brows or eyelashes now!

Trinity's microblading turns orange after two years and now I have to pay someone else to remove…read more Also, one eyebrow was noticeably shorter than the other and she was going to charge me to come back in to fix it. Seriously??

1.5 mi•Harvard Square, Riverside

Combo Brows, shading and Realistic hairstroke

Realistic Hairstroke brows

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Realistic Hairstroke Brows

Sasha Salon and Spa

4.1(174 reviews)

Yay! A Five ! Love Paula, she tints my eyebrows. Thank you…read more Denise Patnod Lic Ac Cambridge Harv Sq.

The good news: I got an appointment quickly and the staff are extremely friendly. The bad: The…read moreaesthetician didn't ask me in detail what I wanted, and did not show me nor discuss with me her brow plan. I didn't even get a mirror at the end of the treatment to see how my brows looked! While the looked OK, my other aestheticians have always been more communicative, which is really appreciated when getting waxed, especially when it's a first appointment. While this group is good, a little more communication would be appreciated.

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Avacado Facial

Lashextension Eyelash and Brow Tint

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Body waxing

April Hair Cutting

4.6(90 reviews)

0.4 mi•Davis Square

•$

This is the best place to get a wax, ever. I have been to several places to get Brazilian waxes and…read moreit would hurt SO much. I would read reviews saying "oh this place doesn't hurt blah" but it always would be so painful. But with Isabelle, she uses beeswax/hardware. I never used it before and I was a little nervous because she was slathering huge chunks and I thought oh gosh this is going to be awful. But it was not bad at all. All it did is make the process faster and less painful. Isabelle also explains what she's doing and why she's doing it. She's so sweet and funny which makes the process much more enjoyable. She also did a thorough job because there's nothing that's more annoying than having little hairs left behind. I normally only get waxed a couple times a year in the summer because it hurts so much, but now I can see myself coming consistently for the rest of the year. Even though the location is a bit out of the way for me, it's worth it coming all the way out here just for Isabelle.

Isabela is the very BEST! Kind and talented. She treats you…read morelike family and leaves you feeling beautiful, EVERY time!

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58 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Mackeba G.

6 years ago

I have been going to Waxing the City on Mass Ave. in Cambridge for over a year. My experience has been top notch since my first treatment. I'm fairly new to waxing and the first time I ever did it, I went to another well known waxing spa. It was not a good experience and it left me hesitant to ever do it again. Well, I was attending graduate school in Cambridge, and learned this studio was nearby. I booked an open appointment and it happened to be with Rayna. Boy, was this a match made in heaven. From day one she eased my fears/concerns and made me feel like we were long time friends. I am pretty shy and self conscious about my body size and scars, but with Rayna she really comforted me. Every woman's body is unique and it's okay to just be you. Since then, I have been going pretty regularly and she takes good care of me. She also gave me tips and products that would help me since I am pretty sensitive to a lot of products. Rayna, is truly a gem and I am so happy I have someone who is so caring. Waxing the City is always a pleasant experience for me. I'm in and out and the receptionist are always kind. It's very efficient and overall a very nice studio. Where I spend my money and time is important to me as I am sure it is to everyone. If you want to be somewhere you are cared for and get your money's worth, then I recommend this studio 1000%. read more

Asia M.

8 years ago

Best Brazillian Wax I've ever had!!! I've been living in Cambridge for the last five years and struggled to find a wax place that I like. I saw this location recently open and was reluctant to try based on my past experiences, but have very sensitive skin and can't shave. I decided to walk in and give it a try, and they were able to fit me in the same day. The place looks super new and updated and has all types of cute decor. Ari was my waxer and she was amazing! She was super friendly and even told me how to care for my skin between waxes which I hadn't been told by other waxers. Ari was professional and pretty quick. My wax was virtually painless, and she applied pressure after pulling the strips and did smaller sections to help with my sensitive skin which really makes a big difference. I've been to other places where they just rip and go. After waxing she went in with the tweezers for a few small hairs, and I was impressed with her attention to detail as some waxers don't do that.They even have products there to buy specifically for the Bikini and I can't wait to see how they work. I learned after my service that Ari won Best of Boston this year for Bikini Wax and I know why! Im happy she's in Cambridge now! She is great! I'm so happy I took a chance and found this gem! I will be back! I will get telling everyone I know to go see Ari! read more

Kibriyaa L.

7 years ago

So... I'm not sure about the review prior to mine, but let me be the FIRST to tell y'all that this location is the TRUTH. I had an EXCEPTIONAL experience here and I owe it all to my cerologist Rayna. My first trip to WTC was also my first time ever receiving a Brazilian wax, and Rayna made it as comfortable as ever. Her work station was immaculate and the music was good so I was well relaxed. Rayna works with such swiftness and precision that I was in and out in no time with the SMOOTHEST results ever. I expected so much pain but pain was MINIMAL. Through my appointment Rayna and I chatted and she educated me on the benefits of waxing. She is highly knowledgable in what she does and that made me even more inclined to make waxing a norm. I was an avid shaver and that came with some side effects, but Rayna made sure to exhaust options to me in order to reduce issues in my problem areas. I enjoyed my experience so much that I immediately became a Club Orange member and I'm making sure to have my appointments set as she can get booked quickly (she has a hefty set of clientele because her work is amazing). WTC Cambridge will forever be my go-to and Rayna will always be the one I go to if I want beautiful results each trip. Give this place a shot and I promise you will not be disappointed. read more

Hayley D.

6 years ago

I have been getting waxed since I was 15 (almost 30 now) and my range of experiences has run form horrifying up to completely blissful. WTC Cambridge is all the way at that blissful end! The place is ALWAYS sparkling clean, and the staff are lovely. I have had the pleasure to get waxed (my usual is Brazilian, full arms, and lip, though the occasional leg wax and lash lift when I want to treat myself) by Rayna, Bianny, and mostly recently Noelia, who is new to the area but not to waxing -- she was fantastic!! As you can see, I'm not much of an online reviewer, but in these tough Covid times I wanted to shout out this establishment. I didn't think I would miss getting waxed (cause, you know, they're pulling hair out), but I went for the first time since they re-opened and I was amazed at how peaceful and rejuvenated I felt afterwards. Not because my body hair stresses me out any more (I've worked on that for many years and I'm good), but just because it felt so nice to do something a little frivolous that was just for me. And on top of that I got to support some wonderful local estheticians. WTC is a women-owned business, and WTC Cambridge is an awesome local branch. read more

Josephine C.

8 years ago

So, I've literally never written a Yelp review before, but my experience here was so fantastic that I felt a strong need to be one of two reviewers to help balance out the rating. It was Valentine's Day when I visited, and though I've been waxed before, I'd never gotten a Brazilian. I was anxious, not so much about the pain (I have a high tolerance), but about the potential awkwardness of spending that much time all up in that area-- within seconds of meeting Dawn, all of that anxiety was ameliorated. She greeted me warmly, took me back to the private room, and told me what to do. The entire time I was on her table, we were cracking jokes, talking about our families, sharing stories, and I literally barely even acknowledged what else was happening because I was enjoying our conversation so much. Afterwards, she recommended some products to me which have been tremendously helpful, I paid, and left. It was as simple, painless--genuinely pleasant, if I'm being honest-- an experience as could be, and I won't be going anywhere else for as long as I'm living in the area. read more

K M.

8 years ago

I had my first leg and Brazilian wax ever last night at their Cambridge location. I was very nervous because I'm a chubby girl and was embarrassed to strip down. Since I've never waxed before I was not sure what to expect. Then I walked in the store. It's gorgeous inside. Total spa feel and the staff were welcoming and awesome. My cerologist was Dawn. All I can say is she was amazing. She instantly made me comfortable and I stopped being self conscious altogether. She patiently explained every step before she did it. She was funny, kind, and gentle. Of course it hurts. I expected that but she minimized it so much. I was thrilled with the results and I'll be back in a month. If you're thinking of going I highly recommend them. Ask for Dawn :) read more

Kimberly V.

8 years ago

This is my second time getting a wax and my first time at waxing the city. I got a Brazilian wax and I usually don't get a wax because of how painful it can be but Rayna made sure to take care of me and made the experience 10 x better then what I've gotten before! She is very knowledgeable and goes out of her way to make sure you feel comfortable. She also used this eucalyptus and aloe oil that smelled so good that helps with ingrown hairs. I already booked my appointment for next month and will make sure to continue going. The facility was also very clean and front desk staff were very welcoming. you can also tip with venmo or cash app which is also a plus considering I don't always carry cash on me. read more

Jasmine A.

8 years ago

Rayna is a phenomenal waxing aesthetician. She always text and calls to remind me my 6 week deadline to get my Brazilian done. She always comes with a positive attitude and she gives me advice and great products to invest in for my ingrown hair problems. When I come in to her waxing room it's clean and sanitized and the room gives off homie vibes. She tells me to breath in when she is preparing to tear off the wax strip and breath out while she is actually doing it to lessen the pain. I am grateful for her and will always go to her for my waxes because she is a very sweet girl and her work speaks for itself. Thank you Rayna McGregor keep up the great work!!!! read more

Taylor C.

273

8 years ago

I started shaving 10 years ago and always knew it wasn't the best for me but was terrified to get a Brazilian wax. Everyone talked about how much it hurt so I was too scared. When I told Rayna I was nervous about the pain, she ensured me that I was in great hands and she was right! At Waxing the City Cambridge, the staff are friendly, the facilities are clean, and they know what they are doing! Rayna always makes the appointment go by quickly with great conversation that I blink and it's already over. Plus she keeps me up to date with all of the great new products. Go see Rayna! I'll probably never shave again! read more

Alexandra V.

140

8 years ago

This has been my second time getting waxed at this new establishment and I have no complaints! I was greeted immediately by the receptionist and was checked in right away. The front end staff is very efficient. I met with Rayna for my service and the time and care that she took was unmatched! It was pain free and she was so friendly! She even suggested different products that would work well on my skin! Rayna made my visits pleasant and I have already recommended her to most of my friends! I will be a long time customer of waxing the city and will continue to see Rayna! read more

Alliyah M.

8 years ago

I love Waxing the City but I love Rayna even more! I have visited Rayna multiple times at this location and she waxes me from the toes up perfectly! Not only does she have skills, she is professional, polite and compassionate toward her clients. She also suggested products to me that have changed the way I take care of my waxed areas after a session. Their products rage from makeup to exfoliation and more. She is knowledgeable and kind. I cant see myself going to anyone else but her. Book Rayna for all your waxing needs, you'll never go to another. read more

Fran O.

8 years ago

I've never written a Yelp review before but I was so happy with the results from my eyebrow waxing that I felt compelled to write one. I walked in to this place today as I was walking home, in desperate need of an eyebrow wax, and they were able to give me an appointment right away. I have had my eyebrows waxed by a lot of people at a lot of places but Deirdre made my eyebrows look better than they have ever looked before. I was quite pleasantly surprised. Will definitely be going back. read more

Stacey S.

8 years ago

Love this place! Rayna is great at what she does, makes you feel comfortable and helps ease any anxiety you have when it comes to waxing. She explains to you everything and actually cares. She even recommended some products for me because I get a lot of bumps and ingrown hairs on my skin. I recommend all my friends and co-workers to Rayna whenever they need to get waxed! Wouldn't go to anyone else for my waxing needs! The atmosphere at this location is also very soothing and friendly! read more

Shakiyla B.

134

8 years ago

So today I had my first appointment at Wax in the City ! Go see Rayna :) she is the best . Not only was she personable made sure you were comfortable all the things you want in a technician , I was over 10 minutes late for my appointment and she STILL had me out early before her next appointment . She has all the tricks and advice for any concerns or questions and I can't forget about the smile the entire time ! See her ! This place is great the atmosphere the products and the people read more

Cassandra B.

8 years ago

Waxing the City in Cambridge is such an amazing oasis! That's the best way to describe it! They are super welcoming and friendly. The manager went through all the products with me to make sure I picked the right one. And my eyebrows...oh my eyebrows! I am so in love and will go to no one else but Rayna to get them done from now on. I have threaded them and gotten them waxed before, but they have never turned out so nice! Call them and make sure to ask for Rayna! read more

Kim R.

7 years ago

I had the best experience the past 3 times that I've been to this location. Natalia is the absolute best, she completely got rid of my fear of getting a Brazilian. She is extremely knowledgeable and will recommend the best products that actually work, like I said before I've been here 3 times already and my results are unreal I'm so comfortable the music makes me extremely relaxed. The place is extremely clean too! 10 out of 10 would recommend! read more

Alyssa S.

8 years ago

My experience at Waxing the City was excellent. Everyone there is very friendly and professional. The rooms are kept so clean and they make you feel very comfortable for a great waxing experience. They use a very good quality of wax and soothing products. I have very sensitive skin and am prone to bruising but I left hair free and with no pain or burns. I can't wait to go back and I recommend seeing Rayna for any of your waxing needs. read more

Steph P.

8 years ago

I highly recommend Rayna!!! She has done my Brazilians, eyebrows, upper lip and underarms! She is gentle and very detailed and actually cares about what she does, which I love about her! Ever since I started seeing her I've gotten so many compliments on my eyebrows and she leaves me nice and hairless when it comes to my underarms, Brazilian and upper lip!!! She IS MY GO TO!!!!!!!! She really cares !!!!! And does an awesome job!!!!!!!! read more

Keishla R.

8 years ago

When I need my kitty waxed my go 2 girl is Reyna. She is hands down the best . Fast and as you girls know it can be painful when you wax the vgg. But with her I legit feel little to no pain . Very comfortable and great service from her . If I can give her 100 stars I would . Also the orange club is like the best thin ever . I know I'm saving so much money. Plus the perks of getting a discount on other areas and on products is perfect . read more

Viola S.

8 years ago

This place is great!Wonderful and very professional !I do have a lot of hair and always have problem waxing..painful and a lot of money..but now that I found this place I am great..they did the same thing for less money , painless and very comfortable..Ask for Ari when you go there ,,she is the best..I can't wait to go back!See you guys soon!I did the brazilian ,full legs and armpits in the same day ,,it was great..love it! read more

Waxing the City - waxing - Updated October 2026

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Could not recommend Karen more. Not only does she provide fantastic service, but she made the whole…read moreexperience so comforting and easy. As a first-timer, I didn't know what to expect, and she could not have made the experience easier. From the minute i walked in, I felt like I had known her forever and the process was seamless. Highly recommend. Could not say enough good things.

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4.4

(78 reviews)

Katie is fabulous! She applied my first set of lash extensions at Eye Lush two years ago and I have…read morebeen getting refills consistently since. She is very gentle on your natural lashes and there is never a lash out of place. I personally love a wispy light volume cat eye style lash and she nails it every time. I always look forward to getting my lashes done at Eye Lush. I wouldn't go anywhere else for extensions! When reopening last summer, once Covid-19 restrictions allowed so, they maintained their calm and relaxing atmosphere while ensuring the safety and comfort of everyone. Booking an appointment online through their website, even for same day, is very easy. If you are looking to wake up every morning already put together and feeling glamorous, I would definitely recommend making an appointment with Katie for some beautiful new lashes!

I adore Katie from Lavilash!!!!! she does my lashes perfect every time and I cannot say enough kind…read morethings about her!! seriously i've been doing lashes for years and katie does them perfect every time and is so sweet !!! Lavilash in Boston for your lash needs!!

Sugar & Love

(5 reviews)

I had a wonderful sugaring appointment (Brazilian and Underarms) with Rhonda. The quality of her…read morework is excellent, she's very detailed, she's very gentle with sugaring (to me that's important!), and her service is great. She has a very positive vibe, cheerful, and I really enjoyed my conversation and time with her. She was also so nice and accommodating to. I would recommend her and her sugaring services to anyone, those who do sugaring regularly or anyone who is interested in trying it out! The location was easy to get to, the place was very clean, organized, and aesthetically pleasing. I've been to many Sugarists in different cities and she's by far one of my favorites! I will come see her again next time I visit Boston and in need of sugaring services :)

I happened upon Sugar and Love via Vagaro and OMG. I had never done sugaring before but I am now a…read moreconvert. Rhonda is super sweet and cares about what she does, plus the place is spotless and adorable!

Kady’s Kitties