As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

Paige is AMAZING. Such a wonderful experience - amazing waxing job and such a wonderful human…read more Highly recommend.

I found Page through Instagram and knew I had to come to see her for all things self-care and…read moreskincare. Hellooooo HydraFacial!! After my first visit, I was hooked. And I can't wait to go back after each visit. A HydraFacial is unlike any other facial. It is quick, to the point, no fluff, computer precise, and A COMPUTER controls everything! Sometimes fluff is good and all, but when it comes to time and efficiency, I'm all about getting right to the point. She followed up with an amazing mask that I even ended up purchasing during our COVID shut down so I could keep up the self-care at home. After she was able to reopen after quarantine, she did so with extra safety measures and I was happy to get another facial. She even shows you one side compared to the other during the facial so you can see how clean your face is getting. The machine is so cool and you get to see all the exfoliated and dead skin after. Sooooo satisfying!! You know that type of satisfying you get after watching those Dr. Pimple Popper videos, yes just like that. I've been using products she has recommended ever since and love that there is an online store to buy all my goodies from! To top off the whole experience, Page is personable, easy to relate to, chat with, and laugh with. Instant skincare BFF! Oh, and if you need other self-care love she specializes in brazilian and all things waxing and Page is known for her quick and efficient hard wax for hair removal. Her super cute storefront in Medford is convenient, has easy parking, and you feel right at home in this cozy, girly but not too girly, comfortable, and clean spa. Thanks, Page! Can't wait to see you again.

Found Kelly on a whim while visiting in Newton and what a wonderful experience it was. I had the…read morebest facial I ever had. She took the time to assess my skin and chose the correct facial for me. I can't wait to go bank again.

Kelly is very patient and her space in Newtonville is calm. facial was thorough and gentle.read more

I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

BEST facial and BEST shoulder massage! (And I'm picky) I…read morehad coollift with microdermabrasion and CAN actually see the diff! Skin is younger looking and feels great. Thank you Tereza!

Teresa is the absolute best! Her level of attentiveness and care is unmatched. She takes her time…read moreto get to know your skin and has great recommendations for what treatment is best. I've had a bunch of facials at various high end spas, and Teresa is seriously the best. Her space is in a small commercial building in Winchester which may not seem as inviting but do not judge the her spa by the building. After her treatments I feel rejuvenated and my skin feels great and hydrated (I have severely sensitive skin and never have issues). I also go to Teresa for waxing. Again, her attention to detail is unmatched. If you are looking for a great facial or waxing at incredibly reasonable prices look no further.

Shawna is the best Estatitian!!! She has addressed my skin concerns for wrinkles and signs of aging…read moreand has helped me achieve my goals getting my 59 year old skin looking young again! She has also helped me with my sinuses with lymphatic drainage! I couldnt ask for anyone better!

Saw Shawna today for the first time and can confidently say it won't be my last. She answered any…read moreand all questions I had and helped me choose products suitable for my skin. She's very friendly n knowledgeable and really listened to my concerns...can't wait to go back n be pampered!

I absolutely love SkinMD on Newbury! I have had incredible results with the IPL laser treatments,…read morepeels, LHR and filler. I love all of the girls there and always feel so comfortable and welcome. Jordan, Michele, Jenda, Shannon, Emma and Jillian are always so lovely to see and chat with and the work they do is amazing! Also a shout out to Nadia who absolutely does the best filler in Boston!

I am extremely disappointed with my experience at SkinMD. I took out CareCredit for Emsculpt Neo…read moretreatments and saw absolutely no results. Despite the claims on the made during the consultation and the before-and-after photos that were shown to me, the treatment did not deliver any measurable change to my body. What frustrates me most is that I do not feel I was given realistic expectations about the possibility of seeing no improvement. Had I been told that results vary significantly and that some patients may not notice any meaningful change, I would have made a different decision before taking on this expense. Additionally, when I told them I was unhappy with the services provided and ask for a refund or compensated services, they refused and instead tried to get me to pay for more treatments! This was a major financial commitment for me and all for a treatment that provided NO benefit. I would not recommend this place to anyone because they will not be honest with you about the results you will see. Do not waste your money- seek providers who are transparent about both the potential benefits and limitations of the treatment.

My god, Erin is THE BEST. I waited for literal years to get in to see her, and now I will never go…read moreanywhere else for a facial. Let me tell you why. 1) She genuinely cares about her work and her customers. It shines through in everything she does. Her space is well organized, cozy and welcoming, and her products are really tempting (and if I didn't already use the best skincare line out there for me, I'd buy whatever she recommended). 2) She takes her time getting to know you and your current routines, and what your skin needs. Everyone's skin is different, and my own skin changes a lot depending on time of year, stress, and age. She takes everything into account and customizes my facials to what I need that day. 3) Her prices are all inclusive - no tipping needed. That is so refreshing, and takes a lot of pressure off of me as a client. I highly recommend her, if you can get a spot!

I have been following Erin wherever she's worked since she started as an esthetician. Her facials…read moreare relaxing, make my skin feel amazing, and the massage that goes along with it is fantastic! Waxing? She's the only one I trust. The wax she uses is gentle, her manner is gentle, she is meticulous, and she just "gets it". By that, I mean that she understands that one shape of eyebrow does not work for all. She makes sure that the shape works for you, that it looks natural. Also, she only uses natural products - you can actually understand the ingredients list and aren't afraid to put them on your skin! The products really work well and make my skin look & feel great. She takes the time to talk with and listen to you, your needs, your concerns, and is really knowledgable about her field & her product lines. She works *with* you so you get the best services and products for your skin. Highly recommend her!