I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

First time in years I feel fully satisfied with the attention and end result…read more I have been searching in multiple places for a decent dipping powder manicure. I went from disliking to really hating the results in other places. I called Jojoba Nails and asked if they had this service, for I had only done gel with them in the past. They gave me an appointment and accommodated to my complicated schedule. I have to say that I LOVE THE RESULT!! I had picked a different color first, but after I saw how it looked on my nails, I didn't like it so I asked if they could remove it from the first few nails and change to a different color. They agreed and immediately brought me the color palette to chose another color. This is the end result and I couldn't be happier.

Treated like a valued customer. I love the leg massages. This is my monthly treat to myself.read more

Massage therapist mediocre. Cancelation policy HIDDEN. I was told that after 3 month trial, I could…read moredecide whether to continue or cancel. I tried canceling and was then told I can't cancel for one year, because that is the contract (a copy of which was never provided to me). Beware.

The Massage therapist understands the needs of their clients and I'm blessed with the best people…read morefor the work I'm looking for..

I bought a groupon for dermabrasion and Ive called twice and left a voicemail. No one called me…read moreback and I was about to call groupon for a refund but finally someone did return my call the third time. I was not happy with the phone operater either. It was not very instructive. I thought it was because I had a groupon and some places gives you a feeling that you are not getting their full service or would treat you differently because you have a groupon. But i was happy with Maureen , she apologized about the inconvenience with the phone calls . And she did not make me feel like i was treated anyless than other customers who paid full price. i would giev her full stars but because of the phone issue i took one out. Most importantly she was very genuine , sweet, professional, experienced,and made my experience very comfortable. She was very informative about the procedures. I recommend her to anyone who would liketo do any aesthetic service at the place.

I was very pleased with the IPL I had done on my nose. Maureen is just super! She explained all the…read moredetails of the procedure, including risks and potential benefits, very clearly and at a nice pace. She really made me feel comfortable. The procedure was minimally uncomfortable, and she gave very clear follow up instructions. I thought the price was right ($55 for the nose), and in the week after I had it done I quickly noticed a reduction in redness, and I also lost a few of the darker freckles on my nose. Saturday appointments are available.

Melanie knows how to cut curly hair!! Every time I go in I am amazed at how much better my curls…read morelook. She just gets how to shape a cut to give your natural curls volume and let them do their thing. I cannot recommend her highly enough, especially for my curly colleagues out there.

Changed my hairdresser today after 15 years and went to Be Beautiful for the first time. A+…read moreexperience. Emily cut and blow dried my hair beautifully, easily, seeing pictures I liked and discussing what would look good for my hair texture. Melanie couldn't have been nicer as she rung up my card. Highly recommend this salon. Also, convenient to book your appointment on their website, from the drop down menu. No long phone calls to schedule over the phone. Thank you and see you again soon!

I've been watching The Luxe Dose on Instagram for a while and finally made it in. I was researching…read moredifferent skin treatments and when I saw the luxe dose was offering a special for Veterans Day I decided to make an appointment and I'm so glad I did. The med spa is very discrete. There's hardly any signage so if you're embarrassed to be getting Botox or filler nobody will know! The rooms are comfortable and both Bianca's are very nice, and don't look overly "filled" or frozen which speaks volumes. I love that the owner is an experienced nurse and she has done so many of the treatments she offers. It feels less like a factory than other Med Spas I've been to, and the after care makes me feel well cared for.

As a woman of color, I am very cautious as to who I go to for skincare and cosmetic procedures…read more With that being said, I am so lucky to have found Bianca. She is a nurse with an extensive clinical background, and truly skilled at getting you the results you want. My main concern is hyperpigmentation due to acne. With Bianca's help my hyperpigmentation is going down, I no longer have adult acne and people compliment my skin. She set me up with an easy at home skincare routine to maintain my skin. She is honest, if you do not need a procedure she will tell you so! She's awesome!

BEST facial and BEST shoulder massage! (And I'm picky) I…read morehad coollift with microdermabrasion and CAN actually see the diff! Skin is younger looking and feels great. Thank you Tereza!

Teresa is the absolute best! Her level of attentiveness and care is unmatched. She takes her time…read moreto get to know your skin and has great recommendations for what treatment is best. I've had a bunch of facials at various high end spas, and Teresa is seriously the best. Her space is in a small commercial building in Winchester which may not seem as inviting but do not judge the her spa by the building. After her treatments I feel rejuvenated and my skin feels great and hydrated (I have severely sensitive skin and never have issues). I also go to Teresa for waxing. Again, her attention to detail is unmatched. If you are looking for a great facial or waxing at incredibly reasonable prices look no further.

From the moment I first stepped into Sedona I knew I was in for a wonderful experience. Meghan gave…read moreme a stellar manicure and pedicure - it was one of the best mani-pedi's I've had in a very long time. A day later my feet are still feeling renewed, and each time I catch a glimpse of my nails I feel so chic! Sedona is like a sanctuary - calm, relaxing and cozy. Looking forward to my next visit!

My go-to for facials in every season. Meghan has a calming space and I always feel she's giving me…read moreher best attention. She's also followed safe Covid protocols during these pandemic times.

Wish Salon is a nail salon with a more spa like vibe and a cleaner, more tastefully decorated…read moreinterior than most typical nail salons. It does not smell overwhelmingly like toxic fumes like other places. The prices are comparable to other businesses in the area. I've had two pedicures here and both were good quality and very relaxing.

0 stars. Lisa did a terrible job, was rude, and tried to steal my jewelry…read more I hadn't been to a nail salon in over a year. I had bad experiences at a salon in Medford and swore them off completely. I was on medical leave from work and working through some CPTSD. I figured I might try to work through my racial trauma regarding nail salons... I was scheduled to see Lisa for my pedicure and dip w/ tips manicure. She immediately rubbed me the wrong way by ushering me towards the more expensive polishes and then rushing me as I tried to select a "cheaper" one. This was the only time I remember getting a pedicure that I didn't pull out my phone to play a game or listen to a podcast. It was so quick. Too quick. She was rough with my cuticles, and didn't put any lotion on my feet (I left the salon ashy). The polish looked fine, but within 2 weeks started chipping. I can't remember the last time I had toe polish chipped. It gets better. I wanted my nails in a squoval. I wanted red on most nails, and a nude color with a leopard design on the rest. She didn't listen and didn't care. She applied the tips and immediately started trimming the sides off. I stopped her and repeated I wanted squoval. She acted like I didn't know what I was talking about. I said, "Fine, let's do rounded." Dear reader- kindly direct your attention to the attached pictures. She gave me thick talons. She did not listen. And she did not care. Once she put a clear coat on, I went to exam her work and she told me not to move my hands. I was exhausted at this point. I realized at home she didn't do any work cutting or cleaning cuticles. Now I realized it had nothing to do with messing up the nails. She didn't want me inspecting her work. She knew she did me dirty. Yet when I went to pay, (via Venmo, to the owner's account) she kept tap-tap-tapping on her Venmo card and saying "TIP. TIP. TIIP. TIP." I told her I can only do one thing at once. And I have ADHD. But she kept doing it. She did not listen. And she did not care. Tap tap. TIP. Tap. TIIIIIIPP. I hate that I tipped 18%. I should have given her the few dollar bills at the bottom of my purse. Oh. I'm not even done! The true kicker... I had my watch and chain bracelet on, as I always do. I took them off and planed them near the phone stand as the manicure started. Before I went to pay I could not find the bracelet. Only my watch was there. I'm looking for it and she keeps telling me it's in my purse. No. It's not. But I looked anyways because I just knew... As I was "looking" in my purse, she miraculously finds it, near the wall that I never went near. She took my bracelet when I went to wash my hands and was banking on me not paying attention or just being a stupid monkey. The owner, Tiana I think her name is, seemed pleasant. But she needs to get rid of Lisa. She insulted my intelligence and stole from me. I laughed as she gave me a stamped loyalty card. You treated me poorly, and I'm supposed to come back? There's a reason so many women, especially Black women, are choosing to do their own nails at home.

I have sensitive skin, like most sunscreens or perfumed products will give me hives or red rash. I…read morecame to Mandy to try a facial. She looked at my skin and new right away what to give. Deep moisture to help dryness, massage to help lipid flow and elasticity, and deep masque and moisture to lock in. I left with an amazing glow and my face/neck/shoulders felt like it was 'singing'. Hard to put into words, but she is a real pro. The place is small from street view, but behind the front greeting area the suites are super luxe and filled with spa sounds so you really do unwind. Totally recommend. I've gone probably 3x/ yr for last 5 yrs.

Was a customer of Mandy's for around three years (have moved away from the area now) and loved…read moreevery visit! She is the sweetest and made me feel so cared for each time. Consistent facials also helped my skin so much (as someone who had congested and acne-prone skin, exacerbated by constant mask wearing). Extractions are very thorough, and painful if it's your first time, but the skincare she uses is super calming and refreshing. IMO, the most improvement is not seen directly after treatment but in the days or weeks following! The treatments helped prevent future blemishes, and makes current or ones deep beneath the skin heal better. Also a super calming environment that I've definitely dozed off in a couple of times. Love Mandy's!