I've been seeing Anh at BackBay Skincare almost every month this year for hydrafacials, and I can…read morehonestly say it's completely transformed my skin. It feels like one of those secrets you almost don't want to share because she's that good. I've been to all the "fancy" and overhyped spas in Boston, and nothing compares--those places feel like a lot of promises without results. With Anh, I get instant and lasting benefits every single time. My skin is clearer, healthier, and I've gotten more compliments this year than I ever have. She also takes the time to recommend products that actually work for me, which has made such a difference in keeping my skin on track between visits. If you're looking for results-driven skincare in Boston, this is the place. Anh is truly a hidden gem.

I got the HydraFacial MD® ($200) and Ahn was so kind and professional. She talked me through each…read morestep and was incredibly informative, I will definitely be back!

Joke of a practice. Highly unprofessional. I had my wisdom teeth extracted here and the equipment…read morethey used clearly had leftover uncleaned residue from the previous patient. This is beyond unacceptable for what is supposed to be a medical facility. Please do not risk your health by coming to this practice.

Look, no one wants tooth pain. But if you have it, this is the place to go. From my first…read moreappointment, the staff made me feel comfortable. I haven't been to the dentist in over 10 years because I'm afraid. Well it caught up with me and I had to have a tooth pulled. Dr. Kelly was very kind and advised me of all my options. Her assistant Iman was just as kind and nice. They squeezed me in on a Saturday morning and I didn't have to wait until my actual appointment the following Thursday. They were up front with all the costs involved. If I wasn't moving I would make them my dentist and start going again. Definitely set the standard for oral care.

I was just thinking about how grateful I found Gina because I LITERALLY get a compliment about my…read moreskin almost every week... I swear I'm not exaggerating. I work in a sales environment where I train fresh grads/mid-twenty year olds and they always think I'm at most 28 years old.... I'm not :) Gina is still the best and I still make the trek to see her from the city because there's no one better than her. My skin is flawless because of her and have to book my appointments at least 4 months in advance because her schedule fills up quick.

Gina deserves all of these 5 star reviews!!! I had my first waxing appointment with her today,…read morescheduling was so easy (online for waxing, contact her directly for facials) and the results are 5 star! She is so nice and welcoming, I have been having them for years but if you are new to waxing, you are definitely in good hands.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

They are very professional and I really love my service thank you so much for my laser facialread more

Tried Skin Laundry Watertown on a whim--next-day slot, why not? Booking was a pain (register,…read morepassword, forms, six texts in one day). I show up early as instructed, they hand me an iPad for another form and it flashes every other client's private info--major red flag. Next, a 20-something receptionist scoots in and starts grilling me on skin goals, routine, the works. I offer to discuss the specifics with the clinician who actually sees me; she says that the appointment is 15 minutes and clinician doesn't have the time, but she'll pass my notes along--second red flag. We never even snap the "before" pic because she keeps looping, "I'm allowed to ask, it's not medical medical." After five minutes of polite push-back she offers to cancel my appointment--yep, grabbed it. Whole visit was sold as a consult-plus-treatment with a provider..... which says volumes on how they treat new clients. Burned an hour, zero confidence in services, even though the clinician might be superb, first and last time. Are all their practices run this way, or was i just unlucky?

I have been getting facials and other services at Valentina Day Spa for several years. My skin has…read morenever looked better. The spa is a peaceful and serene space, Narine is knowledgeable, professional and very kind, and I can't recommend this spa enough.

I had a wonderful experience with Narine's facial at Valentina Day Spa. The room is prepared and…read morethe atmosphere is clean, warm, and welcoming. Narine is lovely, pleasant, skilled, and quiet. No chit-chat during the facial which allows me to deeply relax and let her do what she does best! I'm keeping my New Year's resolution to treat myself monthly!

In preparation for my wedding, I decided to get a monthly facial treatment for the next year…read more I've been to Erin several times for facials, and have been impressed every time. I've tried other places, but always end up going back to Erin. She's very professional and knowledgeable. The fact that she takes the time to understand your skin is also so amazing. I would highly recommend coming here. I already book my appointments for the next few months!

Erin is amazing! She has such a warm and friendly personality, she makes you feel comfortable from…read morethe get-go. I went to see her for a Brazilian wax and a facial. Both services were top-notch! She used hard wax, and it was a pain-free experience! The results were very clean, too. Erin was very thorough with the facial. We went over my daily routine and she gave suggestions for products, never pushing for me to purchase salon/spa brands. She took her time doing extractions, which I am very thankful for! Other aestheticians I've been to never took the time to clear out my pores like Erin did. I was so relaxed after the massage (bundled in with the facial), I was ready to take a nap! I had such a positive experience at Glow, I already scheduled a follow up facial appointment. The location was very convenient to get to as well. I took public transportation, and the 73 bus drops you off right down the block from Glow (literally less than a minute walk). Definitely schedule an appointment with Erin! It's totally worth it!

My mother in law and I treated ourselves to holiday pedicures and had a nice time at this…read moreneighborhood salon. It's a small business that's clean and no frills. The main room has four pedicure massage chairs on one side and manicure tables on the other. There are a couple back rooms for massages and facials, but it's been a number of years since I've seen them. It was easy to book back to back appointments online so that one of us could keep an eye on my little one while we were out. There were two women working, and they were very friendly and accommodating. There was just enough space for the stroller next to my pedicure chair, so I could happily soak my feet and enjoy the massage chair while Lee did my MIL's nails first. My feet really needed some TLC and were very happy after the soak, short massage, and scrub. I wish we could have opted for a longer massage! Lee did a great job with my nails. I opted for a festive color and feel ready for the holidays. A number of regulars came by while we were there, which was a nice sign. The prices were very reasonable too. I plan to come back!

Best service you can find. Staff are very polite and professional. Prices are very reasonable.read more

The Fountain of Youth is alive and well at this Spa in Belmont. The owner, Galyna, is her own best…read moreadvertisement--her face is wrinkle free and gorgeous. Leave the chi-chi salons behind and come to the real deal where your face will be lavished with the right combination of organic herbs that make your skin gloriously healthy and radiant. Galyna is offering excellent promotional discounts now - take advantage of this rare find.

wow so! i've been using her products that she sent me home with and they are amazing! If you even…read moreentertain the thought of getting a facial but are afraid of breaking out after- I promise you will not. Galyna is an Amazing, talented, herbal aesthetician!

Spa had complimentary mini cupcakes and champagne to sip on while waiting in the front. Got a one…read morehour massage and on hour facial. Facial was so relaxing I did indeed fall asleep, which was good and bad because that's how magical my aesthetician was but then I wasn't able to enjoy all the creams etc she applied. At first I thought the massage wasn't going to be effective bc it felt like she wasn't getting the knots out, but that's a testament to her skills because after I felt so loose and better than I had after my most recent massage at a different spa.

Not a very relaxing facial. - spend about 2 minutes total on…read moreextraction, when I got home my face had plenty of white heads I had yet to take care of myself - No guidance during the facial whatsoever - Was forgotten about twice. Once upon arrival I was left in the room for what seems like 10minutes for her to come back to after I got comfortable. Another was during my face mask, I was forgotten about on a hot bed I had no way turning off. The appointment was supposed to be an hour and lasted an hour and twenty minutes. - The salon is small and I kept hearing bursts of laughter, I'm all about fun at work, yet that wasn't very relaxing -To pay anywhere from $125-$250 for a facial under such circumstances is simply not worth it for me