I cannot say enough good things about Shannon and her business, Noel Herbal Skincare…read more I had my first facial with her over the summer and it was by far one of the most relaxing and effective facials I've ever had. As a person, Shannon is a true professional and is an expert when it comes to skincare and using natural products to promote wellness. She has such a gentle, calming spirit, and you feel at ease as soon as you are in her presence. When I visited Shannon, I received the Moon Facial, which was very restorative and left my skin feeling beautiful. It involves extractions and steam, but in the most gentle way possible. I'm personally pretty sensitive to steam, so I asked Shannon if it could be lowered and she immediately took care of it and was great about checking in during the whole process to make sure I was comfortable. The products she used didn't irritate my skin at all and really made a difference. My mom has also visited Shannon for facials many times, and tells me that her "happy place" is being at Noel Herbal Skincare, receiving the most amazing facial. I completely agree. Cheers to many more visits to the happy place.

WOW!! First the space. It is beautiful. You instantly feel at peace when you walk through the…read moredoor. It is so bright and cozy. I did the 90 minute facial and it was worth it. All the products felt so good on my skin. When masks were sitting on my face Shannon did neck, shoulder and arm massages. I used the restroom when I was done and I was shocked when I looked in the mirror. My skin looked so healthy. A few months ago I did a hydro facial and my skin did not look like this when I left. Going forward I am going to skip those spa's and do a facial with Shannon.

My god, Erin is THE BEST. I waited for literal years to get in to see her, and now I will never go…read moreanywhere else for a facial. Let me tell you why. 1) She genuinely cares about her work and her customers. It shines through in everything she does. Her space is well organized, cozy and welcoming, and her products are really tempting (and if I didn't already use the best skincare line out there for me, I'd buy whatever she recommended). 2) She takes her time getting to know you and your current routines, and what your skin needs. Everyone's skin is different, and my own skin changes a lot depending on time of year, stress, and age. She takes everything into account and customizes my facials to what I need that day. 3) Her prices are all inclusive - no tipping needed. That is so refreshing, and takes a lot of pressure off of me as a client. I highly recommend her, if you can get a spot!

I have been following Erin wherever she's worked since she started as an esthetician. Her facials…read moreare relaxing, make my skin feel amazing, and the massage that goes along with it is fantastic! Waxing? She's the only one I trust. The wax she uses is gentle, her manner is gentle, she is meticulous, and she just "gets it". By that, I mean that she understands that one shape of eyebrow does not work for all. She makes sure that the shape works for you, that it looks natural. Also, she only uses natural products - you can actually understand the ingredients list and aren't afraid to put them on your skin! The products really work well and make my skin look & feel great. She takes the time to talk with and listen to you, your needs, your concerns, and is really knowledgable about her field & her product lines. She works *with* you so you get the best services and products for your skin. Highly recommend her!

I have been going to Boston Medical Aesthetics for CoolSculpt treatments. My practitioner Maya is…read morefantastic. Friendly and professional and making sure I have everything I need to feel taken care of. The venue is comfortable, clean, and inviting and feels like a spa which is nice. They are also very pragmatic about treatments and set realistic expectations. My clothes fit better and my skin is smooth. I'll be back in three months for a follow up consultation. ​

I can't say enough good things about this practice. The entire team is kind, professional, and…read moretruly focused on what's best for you--not just selling services. They really listen and take the time to understand your goals, never pushing anything unnecessary. It feels like they genuinely care about achieving natural, thoughtful results rather than just making money, which is rare. Erin is an exceptional injector; highly skilled, detail-oriented, and incredibly thoughtful in her approach. You feel completely confident in her hands. Scheduling and communication are also top-notch. They're always responsive, quick to reply, and very accommodating.

Services were fine, but be aware they attempted to add an undisclosed 4% fee when I paid by credit…read morecard. This fee was not posted anywhere in the salon, not listed on their website, and not mentioned before the service. It appeared only on the payment terminal at checkout. I questioned it immediately and said it wasn't disclosed. After I left, they re‑ran the transaction without the fee. I appreciate that correction, but the fact that the fee was added in the first place -- and only removed after I objected -- was concerning. Massachusetts does not allow credit‑card surcharges, regardless of what they're called. Posting this so other customers are aware before booking.

The good news: I got an appointment quickly and the staff are extremely friendly. The bad: The…read moreaesthetician didn't ask me in detail what I wanted, and did not show me nor discuss with me her brow plan. I didn't even get a mirror at the end of the treatment to see how my brows looked! While the looked OK, my other aestheticians have always been more communicative, which is really appreciated when getting waxed, especially when it's a first appointment. While this group is good, a little more communication would be appreciated.

Paige is AMAZING. Such a wonderful experience - amazing waxing job and such a wonderful human…read more Highly recommend.

Best spray tan I've ever had - and I've had a lot! I'm originally from Southern California where…read morethe tanning options are plentiful... not so much here in New England. Not only is the space adorable but she took care to protect my mani/pedi and added moisturizer in the spots where the tan would typically build up (wrists, palms etc.). Not only did it look very natural (not orange at all) it lasted well over a week. Can't wait to go back! Thanks!

I have sensitive skin, like most sunscreens or perfumed products will give me hives or red rash. I…read morecame to Mandy to try a facial. She looked at my skin and new right away what to give. Deep moisture to help dryness, massage to help lipid flow and elasticity, and deep masque and moisture to lock in. I left with an amazing glow and my face/neck/shoulders felt like it was 'singing'. Hard to put into words, but she is a real pro. The place is small from street view, but behind the front greeting area the suites are super luxe and filled with spa sounds so you really do unwind. Totally recommend. I've gone probably 3x/ yr for last 5 yrs.

Was a customer of Mandy's for around three years (have moved away from the area now) and loved…read moreevery visit! She is the sweetest and made me feel so cared for each time. Consistent facials also helped my skin so much (as someone who had congested and acne-prone skin, exacerbated by constant mask wearing). Extractions are very thorough, and painful if it's your first time, but the skincare she uses is super calming and refreshing. IMO, the most improvement is not seen directly after treatment but in the days or weeks following! The treatments helped prevent future blemishes, and makes current or ones deep beneath the skin heal better. Also a super calming environment that I've definitely dozed off in a couple of times. Love Mandy's!

The best massage boutique in the area! I never specify which therapist and always have a great…read moresignature massage. The flexibility with times is also invaluable to fit in my schedule. I always leave here completely relaxed. I've gone to places around Cambridge, Somerville and Arlington, and over the years, Cloud 9 is a reliable favorite.

Very disappointed. I was really really excited to get a facial because I never can afford to do…read moreone, so I saved up for it for my birthday. They only saw me for 40 minutes even though it said 55 minutes on the website. She also only did 2 minutes of extractions, which is the whole reason I went. Overall, was just pretty upset by the whole experience and won't be going back here again.

Trinity just does an amazing job like always!! She removed my old, old micro blading and suggested…read moreI do the Realistic Hair Stroke method this time around. She laser off the old dye, which only took a few minutes, probably less time and proceed with the stroke technique. Love the fact that it's painless and provided more of a natural look. I recommend booking Trinity for your brows needs!

(1) I specifically and repeatedly requested that Trinity give me the eyebrow shape that I used to…read morehave naturally, showing her photos, and she assured me that she could do that. Unfortunately she uses a palate with a standard shape and gave me eyebrows that looked ridiculous on me. (2) When I went back for the required 2nd appointment it was obvious that one eyebrow started further from center than the other. I presumed she would fix it and she told me she would have to charge me to make them the same size. (3) Finally, after 2 years, the micro-bladed eyebrows had faded and left orange dye where her microblading had been. (photo attached) I am now having to pay another salon to remove the orange before I can get quality microblading.