Decided to try sugaring for the first time as I had never done wax before and heard it's much…read morebetter on your skin. I was super nervous when I arrived. Kaitlin made sure to make me feel as relaxed as possible and talk me through the process. I'm such a baby when it comes to pain but thank goodness for Kaitlin being super friendly and making me laugh to get through the process. It went by super fast and I loved the results. I will definitely be back again!

Staff was soo sweet and helpful. Definitely helped with the first time experience. Izzy was so warm…read moreand friendly, and answered every question I had and then some. A fantastic, pleasant experience. I'll be back regularly just for her!

I had my eyebrows waxed and it literally looked like nothing had been done. There was no shaping or…read moretrimming. And there were so many stray hairs left behind. The waxer didn't even have me take a look at my brows before I left. Very disappointing and frustrating experience.

I had a facial waxing done by Jessica Mann. She was approachable and professional in every way…read more Her touch was soft but sure. I had no sensitivity and she was able to get every hair and peach fuzz without pain - only gain. My skin actually felt smoother and cleaner after the waxing. I highly recommend her and will return to see her for any service required. Run - don't walk - she gets booked up fast!

Location is incredibly welcoming - immediately relaxes you as a customer. Sheranny is attentive,…read moreconsiderate and provides quality service. Highly recommend!!!

THE BEST! Been going for over a year and my hormonal acne has never been better, skin has less…read morewrinkles and looks bright.Sheranny takes care with your individual needs and has helped me achieve a youthful glow

Had a wonderful experience with JC. She totally revamped my hair from boring one-color highlights…read moreto a dimensional but natural dark blonde/light brown balayage. Would recommend!

Niamh B. has been taking excellent care of me and my hair for years. I love visiting her at Del…read moreAra, and the staff have always been welcoming, attentive and kind. Niamh listens to what you're looking for and is extremely efficient without skipping out in the overall salon experience. She makes sure that your vision is accomplished before you leave the chair. My blow dry with her has lasted longer with my mixed curl pattern than with other stylists. I always look forward to getting my next haircut with her!

Still have great things to say about the European Wax Center on Cambridge St. The staff is super…read morefriendly, and the location is convenient. The services are always done well, and they make the experience smooth and comfortable. One thing I really appreciate is how accommodating they are if you need to adjust your appointment last minute--especially helpful when I'm running late thanks to crazy Boston traffic! Definitely my go-to spot!

I see Mira here. I've been seeing her for a little over a year now. She is good and fast. I get…read morebrazilian and inner thighs with her and she does a thorough job. I'd recommend her. She does recommend the serum quite a bit to ensure smoother hair growth. Overall, if you're looking for someone thorough and efficient, I'd recommend Mira.

I agree with Carissa one of the reviewers. I too have been trying to get a refund for a year now…read moreand keep getting the run around. NY offices and managers are no use. Kourtnii Koontz, the manager, assured me I would have my refund check in the mail months ago. Today she won't even answer my email and when I called the NY office I was told by the manager that she works from home. It may be time to get attorneys involved and report the company to the Better Business Bureau. Meanwhile they opened a new spa in NYC!!

I wish I could continue saying the same as earlier about Alicia- she burnt my nostrils with…read morelidocaine due to her negligence, despite me telling her multiple times my face is burning. I also feel she's dismissive of her clients concerns and pretty rude- increasingly so with each treatment. I will give Michelle and others the credit for being kind and calm. Spa is great, I just don't think Alicia is a good fit. You maybe doing skin treatments for years, you still have to be respectful of your patients, listen to their concerns and try not to burn their face.

**Update 8/17/22:…read more The owner of the spa, Rupa, had reached out after seeing my review. Her text to me did not address my issues/ how they could've been handled differently. When I tried to politely respond to her message, I received a message that my number had been blocked. I was really hoping that I would have had the chance to speak to the owner about my experience, but this has added further to my poor experience. I hope that moving forward, the business is able to take my experience into consideration to better serve their future customers.

I came here last week before my dinner date for some pampering and "ME" time. Once in a while I…read morelike to treat myself something special since self-care is very important. I actually work out in this area and have seen this spa before. It's close to north end and to the water as well. Adara is actually under new ownership now- and the spa has been renovated and looks fabulous. I believe it was earlier this month that they finally opened again after changing ownership. They have some soothing water sounds coming from the entryway right when you walk in. There's also some yummy Lindt chocolate on the table for when you are craving something sweet. I was offered a drink upon arrival and everyone was really sweet. I got the Adara Signature Facial and it was a very relaxing hour. There is some extraction though...but beauty is pain right? Grace was the one who gave me my facial and my skin got so much softer after I came out from there. She used G.M. Collin products on me and basically personalized which product of that line to use when I told her my skin troubles. Everything smelled really great and I've had a bunch of facials before from everywhere I've traveled to. I usually treat myself to one since it's such a staple of a vacation. I found the experience very peaceful and quiet, no crazy noises from outside- felt like i was in my own world. I saw that they do mani/pedi's and the pedicure station LOOKS so nice!!! They have OPI and essie products from what I saw. There's also a fun swinging chair you can sit on if you happen to arrive early. I would definitely recommend since if you compare the pricing to other spas, this one is much friendlier to your wallet and experience is comparable.