The gentleman working was absolutely amazing!! It was my first time here and it didn't disappoint,…read morefood was reasonably priced, chicken was a great size and good portions. The ordering was quick and easy as well as the timing of our food coming out :)

I was finally able to come in to the Shortpump location on a beautiful Sunday afternoon after…read moreshopping. I had this place in my bookmark for some time now, and I was very pleased with almost everything! I was very satisfied with our meal overall, I would say the mac n cheese while well seasoned, was slightly over cooked, there were some hardened pieces of noodles in the mix. Now the customer service was great, I didn't catch the gentlemen's name who was working alone, but he was very friendly and attentive! Unfortunately the cleanliness can be better we had to wipe down our own sitting area and the floors were kinda sticky. Granted there was only one person working, so maybe that could be the reason? Overall I would come back, maybe try the downtown location next.

Visited Friday, July 10 around 3:30pm. Nice parking lot and a clean, new store. We ordered ahead on…read morethe app to snag the Free Fry Friday deal, and friendly staff greeted us as we walked in and delivered our food right to the table. This location has gender neutral restrooms. Our order: a SmokeShack burger with extra ShackSauce on the side, a plain hot dog, the free fries with a cup of cheese sauce, a s'mores shake, and a complimentary cup of water. The verdict: The burger was excellent -- very juicy with a crispy, proper smash-burger sear. The ShackSauce wasn't for us -- it has an unfamiliar tang we couldn't quite place (Dijon?), so you may want to taste it first before committing. Fries were fresh and crispy, but I still prefer fresh-cut fries elsewhere. The s'mores shake was delicious, but a suggestion: get wider shake straws! It's nearly impossible to pull the mix-ins through a regular straw. App feedback for management: The app needs cheese sauce and ShackSauce as add-on options for online ordering -- we had to request them in person. Menu suggestions: Hot dog topping options are also limited; relish should be a standard choice, and chili would be a great addition. And personally, we'd love shredded cheese as an alternative to cheese sauce on both the fries and hot dogs. Worth noting why the prices run premium: Shake Shack uses 100% all-natural Angus beef with no hormones or antibiotics ever, and their shakes are made with real frozen custard -- spun fresh with real sugar and dairy, not syrup mix. The "fine casual" approach means fast-food speed with better sourcing, and you can taste the difference in the burger especially. IMHO, we'll definitely be back to try more of the menu.

Clean outside, new building, looked good…read more Inside, kiosks were smudged with dirty fingerprints, nobody greeted me, and food prices were a horrible value. Only a couple of people in the dining area and about 5 employees behind the counter. When I went to find a seat, the third table I got to was clean, though there was trash on the floor under it. Lemonade was a cup FILLED with ice and topped up with what was a 24 ounce cup with probably 10 oz of lemonade for over $4. Fries were fresh, but the spicy seasoning was too heavy. The hamburger was sort of dry and not all that good. I know McDonalds makes a better burger for a LOT LESS money. At these prices, I was expecting a burger worth writing home about, but it was below McD's quality.

I went to Hangry Joes in short pump while waiting to see Moana 2 Friday. As you know regal doesn't…read morehave food and I was starving. There was one cashier and what looked like two cooks. The cashier was taking orders, packing order, quality control, giving orders to customers and taking orders to customers dinning in. It was quite amazing how he did it all with a smile. I waited about 17 minutes as all food is cooked fresh to order. I ordered the medium chicken tenders with waffle fries and Ginger Ale. The food was so hot and fresh and spicy like I like it. If you don't like your lips to tingle medium may not be for you. The restaurant was pretty quite other than some high school students in the back. Give yourself time to order as food is made to order. Returned the next day for my son to try it and he picked up the mundo chicken Sammy! Listen this to thing was basically the size of two patties from the place with the cow! Lol teenage boy approved!

I ordered the mega sando (chicken sandwich) with medium spice ($11) to go. The chicken was quite…read morebig and had great seasoning. The medium spice was just right if you want a small kick(next time I will try hot). The slaw and sauce mixed very well together. I was quite surprised with the flavor and size of the sandwich, it definitely exceeded my initial expectations. Overall a good fried spicy chicken sandwich spot, I would definitely come back again. Food(50%): 7.6 Staff/service(25%): n/a Value(25%): 7.0 Overall: 7.4/10

This was my first time at the Cocky Rooster Short Pump location. I haven't been to the original…read morelocation in years because it was usually on the pricier side for the portion. I was pleasantly surprised with this visit. The side portions were extremely generous for smalls and the chicken tenders were more like chicken breasts. They have so many sauces and dry rubs to choose from. I like that they allow you to choose a dry rub for your fries to spice them up and set them apart from standard fries. Extra sauces like ranch are an extra charge and they provide plenty to make it worth it. This location was very busy on a Friday night. I highly recommend ordering take out in advance. They do have seating inside if you prefer dining in.

Magical Food…read moreWe got a basket of 10 fried boneless wings tossed in mild buffalo sauce, a small bag of buffalo ranch fries, a drink and a complementary cup of the pickle coleslaw. Everything was fantastic. The chicken was crispy to the last wing, flavor of the sauce was excellent. Fries were crispy with great flavor with the buffalo each rub. We ordered a small and the bag was huge. I don't know if that was a mistake but if it was truly a small there would never be a reason to order the large as it could easily feed 4. Ranch dipping sauce was excellent and the coleslaw was surprisingly great. Service Food came out quickly and the staff was friendly. I was a little taken back that there was no one to take our order only iPads but when I was having trouble someone came over to help and was friendly. Ambiance It is a small place with half a dozen tables. Decor is nothing special but it is clean. Price Our meal was $26 but it easily fed both me and my wife so split between us wasn't bad. We love wings and this may be our favorite place we've been to. My wife kept saying this place is "magical". Highly recommended

Was on point with the order. You get what you get for a fast food place. Not bad at allread more

Nice staff. Pretty clean inside. Walking taco missing…read moremeat.. chicken sandwich tasted old.. quesadillas were okay. Can't screw up a banana milkshake I guess. Won't be visiting this location again.

What happened to the oatmeal chocolate chip cookies??? They used to be soft and fresh. Mine was…read morecrunchy and stale. I ordered the assorted box so I also got the chocolate brownie cookies and sugar cookies to share, but my primary reason for visiting was for the oatmeal chocolate chip for myself. Luckily the other flavors were on point to make up for the disappointment. Also, service was subpar. The cashier was incredibly friendly to the patron ahead of me but I didn't receive the same treatment. For example, she offered a bag to the customer and bagged all her items, but I had to explicitly request one and she just slid the bag across the counter for me to bag my items myself. I hadn't been to a Potbelly in years but clearly I haven't missed much.

Mary is awesome!!! Best customer service I have seen in a while. I will definitely be back visiting…read moreall the time!

Great chain spot for a solid burger and fries, plus quick service. The inside of the restaurant was…read moreclean and our orders were taken promptly and prepared quickly. The meat patties were tender/juicy and we got a large fry which was a huge portion and perfectly crispy - we had leftovers even with sharing between 4 people. Not the cheapest fast food, but the overall quality is there!

A good burger especially with all of the toppings. The restaurant was clean and the staff were…read morewelcoming. The fries were undercooked for my taste but our order was to-go so we threw them into the air fryer and they were great. The peanuts are a nice touch.

I tried their 2 bowls, chicken shawarma bowl. The number of items are higher as compared to some…read moreother famous places similar to this. I tried their pita on side too. Pita was stale not warmed up, it will be good if they warm it a little bit as I have seen that happening in other places too. For the cold items you can add they have too many things which taste good as well, from the ones I remember I added were couscous, fried eggplant, humus, lentil, chickpeas and some other items on the base of rice , chicken and falafel combos .

I like their bowls. They have various protein options and many toppings too. I like their…read morecaramelised eggplant. The portion quantities are huge .

Great hamburger place. Can build your own burger. Staff is nice, service quick and place is clean.read more

This place was great and accommodating for a group of 30 people. They allowed us access to their…read morespace, the service was quick and helpful, and the place was clean. The food was great and the large fries were more than enough for 2, probably more family sized. The SOB burger is spicy (tongue burning) but spicy. I love that they have the options of gluten free buns and Texas toast.

FOOD: Amazing. Truly. There wasn't anything that was over…read moresalty, undercook, overdone. Nothing. It all came out perfectly. One of my favorite dishes was the creamed corn shareable side. It was AMAZING. I got the filet mignon Oscar style and it was perfectly sized for me. Trying to eat better so I didn't want to over do it (we overdid it on the apps LOL) SERVICE: This is one of the places where you come and you feel totally served on. Our waiter knew what he was talking about, was kind and had a genuine demeanor, I wish I had gotten his name. I even needed a togo cup of ice bc ya girl had a drive back and after food I had the ITIS and I needed it for my energy drink great AMBIANCE: It was a Saturday so it was naturally full. Both times that I've gone I've gone at 7pm and have stayed until close just laughing and talking with my friends so, it was a good time.

I went here for a presentation and the food was a preplanned menu that we picked from. Our wait…read morestaff were ok but kept removing things off the table that we were still eating, bread for example. Cocktails were good, no complaints there. However, as we were leaving, the manager informed us that we were erroneously charged a gratuity on our cocktails and a gratuity was included on the presenting company's bill already. I was not refunded for the gratuity on my cocktail and only one person actually had theirs removed. About the food, the steak was entirely too greasy. It comes on a sizzling plate and they put some kind of garlic butter on top of it. I've never eaten a filet mignon that was fatty, like this one. The butter made it more greasy. The pork chop I tasted that my friend had wasn't seasoned enough. It was rather bland tasting. The sides and salad were good. Bread was good but brought very late to the table. The room we were in was nice but the door kept being left open by the wait staff and it was so loud in the restaurant, we could hardly hear the speaker. This happened several times. Overall, I was a little disappointed in the food. This was my first time eating here. Not sure I'd come back. It is very expensive and there are better steak houses around for the money.