Brandon is a great employee that works for the Netops family he goes above and beyond to resolves…read moreany issue in a timely manner i recommend this internet service its great!!!

If you live in or around Odessa, or need quick internet set up for oilfield needs, CALL THESE…read morePEOPLE! Amazing customer service and they are fast, friendly, and just great all around. Very happy to have come across this company!

Had a complaint about the service. Tech came out, installed a new line, now service is just fine. I…read moreappreciate having the problem fixed, and having it done quick and courteous. Thanks optimum

A follow up on my previous review. After the tech. showed up he couldn't figure out why things…read moreweren't working or why they gave me a second router after my third trip to the optimum store. I guess the manager has no clue how their system work. The tech that came out suggested I try the new streaming devices on the two cable boxes that did not work and that no one with optiimum had a viable solution. I agreed because a literally had no other choice. They worked fine and I had the tech come back a few days later to install the remaining boxes for other rooms. Three days later around 11:00 pm I noticed that I wasn't getting Starz or HBO anymore. My frustration was high and I called the same night. their phone system sucks! But i finally got a hold of a person but the phone kept cutting out like it had the two previous times I called. i told the rep they were cutting out and he hung up on me And didn't call back! After calling a second time the rep acted like she didnt know what optimum streaming me was. She told me that my bill was current and she didn't know why my service was interrupted. Anyway, she kept telling me to hit the reset button on the back. I told her that there was no reset button just an on/off button. After several minutes of going through things that I had already tried, I started getting Starz and HBO again. There's more but I'm going to research other options with other streaming service.

10 people waiting, 1 employee working. THIS PLACE SUCKSSSSSSS and so does their cable and internet…read moreservice! Go satellite!

Worst ever!!!! Buffering, can not connect, this box can not play at this time, just a few of the…read moreerrors I see on a daily basic. Technician came out 3 times to fix but all I heard is how the last one didn't know what he was doing. If you want bad service, the worst ever viewing experience, than this is the provider to go with. Pulling out this crap and going with a real provider. Don't, don't, don't, even think about using them, you will regret it.

Windstream (aka Kinetic by Windstream) is a bit difficult to deal with sometimes, however, they…read morehave been in my experience the best quality and highest-speed Internet service provider in Hobbs, NM. My router crapped out on me, but getting to that determination took almost a week and an actual technician visit to my house. The technician was very respectful and friendly. Chatting with Windstream starts out - per the year 2024 fashion - with a bot. Then you chat with someone who barely makes full sentences sometimes and doesn't clearly explain what they want you to do. At one point I was lost in translation with "router" and "modem" because some are 2-in-1 devices and others are just routers or just modems. After three different attempts to chat with them on their "Go Kinetic" app at varying hours after the problem continued a couple of days later, the chat line divulged a new screen that read "no agents available." Lol. The representative who I spoke to on the phone on 4/12/2024 at around 9AM when they finally decided to answer was also very friendly, but a bit unintelligible at times. She was the one who after a 25-minute diagnosis session created a ticket for a technician to come by my house. If you're having a difficult time finding a tech support hotline, it's 1-800-347-1991. I'm grateful we got it all squared away because I work from home, but getting a hold of them - unless they want me to upgrade - is a bit of a chore.

I am writing this review to express my deep disappointment and frustration with the unprofessional…read moreand disrespectful behavior demonstrated by the manager at T-Mobile name Jesse It is disheartening to encounter such behavior, especially from someone in a position of authority. From the moment I walked into the establishment, I was met with a rude and unwelcoming attitude from the manager. Their lack of basic customer service skills was evident, as they completely disregarded my presence and failed to address my concerns or questions. It was clear that they had no interest in providing a positive experience for customers. What struck me the most was the manager's complete lack of professionalism. They constantly interrupted me while I was speaking, dismissing my opinions and concerns without even giving them a fair chance. Their tone was condescending and dismissive, making me feel belittled and unheard. This unprofessional behavior was not only disrespectful but also reflected poorly on the establishment as a whole. The manager's disrespectful treatment extended beyond their lack of professionalism. They openly mocked and ridiculed both staff and customers, creating a toxic and uncomfortable environment. Witnessing this behavior made me question the values and ethics of the entire establishment. It is unacceptable for a manager, who should be setting an example, to treat others with such disdain. Despite attempting to address the issue with the manager, they showed no willingness to rectify the situation or apologize for their behavior. This lack of accountability further exemplifies their unprofessionalism and disregard for customer satisfaction. It is clear that they have no interest in fostering a positive environment or promoting customer loyalty. In conclusion, my experience with the manager Jesse at T-Mobile was a complete disappointment. He was very rude, unprofessional, and disrespectful behavior tarnishes the reputation of the establishment and creates an unwelcoming atmosphere. I strongly advise potential customers to reconsider their decision to visit this establishment until appropriate action is taken to address the manager's behavior. The other employees their were very nice and friendly and the manager wouldn't let them help me and he would take over the sale

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

We called for service repair, they came out with in 15 mins. Internet Service has been good for…read moreus. Thank You

Thank you for helping us out. Devin, the tech, did a great job setting everything up for us. Very…read morefriendly and polite gentleman. I will always recommend GIS.

I always have issues with my service I have half of the month good service and then the rest…read morenothing but still have to pay full service. My wife does work from home n half of the time she has to go to someone's house or the library. They need to improve their service

Reach is the worst internet service provider in the world! They owe me money for dealing with them!…read moreLost wages alone I should be able to sue, I'd have a down payment for a new car! First month on a deal wasted with intermittent service and they keep wanting me to take off work again to look at 4 feet of rg6 quad shield and an f connector just to waste more of my money because they somehow managed to fix the problem on their own ‍‍‍ the problem just went away until today, now no internet indefinitely!