The good: Angel was able to get to my property immediately to diagnose the issues and come up with…read morea plan. The bad: I called back one week later to approve the extensive repairs on multiple units. I was told they were booked for 2 weeks. After that call, the business stopped answering my phone calls, voice mails, and texts when I simply just wanted to know what date someone could fix my units.

Best overall service and quality I have had. You can take Mr. Thomas' word and know that he will…read morestand behind his recommendations every time.

The most recent review for Caprock Air Conditioning & Heating was over 6 years ago…read more This Hobbs, New Mexico-based business provided quick service to my house (actually my brother's) back in October 2022 for our air conditioning unit. I was the adult on the premises to speak with the technician about our issue at the time. The nice young man who worked on the unit inside and out of the house was extremely respectful, knowledgable, and candid with his explanation of the services he performed. At my other brother's house, the furnace started puttering out in mid-February 2023. His wife's cousin and the company he worked for tried some half-effort work, not repairing the issue at all. We suggested Caprock. That issue has been resolved since Caprock's repairs. In both instances a technician was available at each house within a day. Repairs took less than an hour. I've heard no complaints about the costs. Lol. For my own house which should be ready for move-in a couple months from now, I'll have this company on speed dial should any issues arise.

Caprock has done quality HVAC work for us for over 8 years. They are professional and responsive.read more

Do not use them. They want to do things that aren't in code and when you call them down on it they…read morepull it all up and leave and then notify you by email that they wont be doing the job you have already paid them to do and that they already have your check in the mail. All my husband told them that he wouldn't allow them to put in schedule 40 conduit because it wasn't up to code and he could call the electrical inspector to prove what he was saying is true. Now this is how Jay himself acted. Gesh what is wrong with people. They want your money but they want to come and do a half ass job. What kind of business does this and stays in business. I can assure you I will never send people to them again. I think I will call the BBB and see what I can do.

All I can say about Jay's is that I called them about fixing my central air conditioning when it…read morewent out and had to leave a message. A month and a half later, they called to make an appointment.

Great people! Great Service! Highly recommend! They took care of my problem and educated me so it…read morewouldn't happen again!

Great customer service,really honest and gave me an honest assessment of my mom's A/C. I would…read morehighly recommend this company to anyone needing A/C work done

Chris was great and got the job done efficiently and was a nice person too! I would highly…read morerecommend him to do work for anyone!

From the owner: For a reliable and trustworthy service professional to take care of the air conditioning repair and…read moremaintenance in your Midland , TX home, call the experts at Chris McCracken HVAC.

After my parents getting completely ripped off for a couple thousand dollars for supposedly…read morereplacing bad parts and never fixing the problem we called Rocky. $150 later for a simple adjustment and our system now works perfectly. It seems to be rare now to find an honest trades person but Rocky is every bit that man.

They did a great job ! Came out fast. AC was down they got it up and running. Very considerate of…read morethe situation. Great communication. I'd highly recommend them.